CC Help Jenn

Thanks for the update, I will look into our settings as I didn't think we had limitations set but perhaps there are.

Test

No update unfortunately.  It is in the queue for the team to work on, however no solutions yet.

Hi There!  No known date at the moment but the developer is working on it.

On 1/18/2021 at 1:09 PM, Turtles06 said:

Found myself logged out on my iPhone just now. 
 

@CC Help Jenn any update on fixing this on-going problem?  Thanks! 

No update unfortunately.   This issue is logged, however it has not been picked up to be worked out just yet.  Will share when I know more

I’ll report back when it’s being worked on.  Likely not prior to Jan. with the holiday schedules

On 12/10/2020 at 3:37 PM, Wendy The Wanderer said:

Now it's bouncing me out constantly, even within the same forum.  And oddly, my avatar icon still appears in the upper right corner of the page, despite my not being logged in.  (PC, btw.)

Is this still happening

On 12/4/2020 at 7:57 AM, Host Hattie said:

Still no icons here

Hi @Host Hattie  Let me know if the icons are back.  Full disclosure:  you may have to clear cached images to get a true picture on if they are working or not now.  It was worked on and corrected this morning.  It was an issue mostly with our .uk and .au sites 

Thank you

Jenn

On 12/4/2020 at 9:47 PM, John&LaLa said:

 

I saw that, thanks.

 

Any plans to reinstate the contributors list on a thread?

Probably not the way you saw when we launched the upgrade - however we are looking in to ways to show who has posted on a thread (like we had on our previous platform)   If/when this gets added on we will post - or likely you will notice before I have a chance to post 🙂  Happy Monday

19 minutes ago, Turtles06 said:

Just an update for @CC Help Jenn It's been a few days since I was kicked out of my log in, but it happened again today on my iPhone.  ☹️

 

Thanks.

Thanks!!!   I’m pretty sure it’s not been worked out yet so I wouldn’t expect a positive outcome yet 

18 hours ago, flossie009 said:

So post numbers will not be returning to the CC Forums any time soon?

A disappointing "upgrade" 🤨

We are working with the developers to get post numbers on the site, but I do not have an ETA

6 hours ago, Turtles06 said:

 

Flagging for @CC Help Jenn Any suggestions?  Hope you are safe and well!

Thanks - I can check with the team.  When do you think it started for you?  Sat? Fri? before then?

12 hours ago, Charles4515 said:

 

The Invision forum software does not support post numbers. The software developers decided they are not needed. I kid you not. So you are thinking there were post numbers. To have post numbers on IPB boards requires a software plug in that is coded by an independent developer. There was such a plug in. CC must have been using it. The new version of Inivision that CC updated to broke that plug in.  Enough people want post numbers that likely there will be an updated plug in or a new plug in that enables post numbers. CC will have to wait until such is available.

 

It could be that the Forums App which relies on a plug in also stopped working because of the recent update to the latest version of Invision. That is mere speculation on my part. The post numbers plug not being compatible  I read about. 

 

Sometimes it is better to wait before upgrading to new versions as they break stuff. That said CC might have been good reasons for CC having gone ahead with updating.Security patches or whatever.

Pretty much sums it up.

5 hours ago, Silver Spectre said:

Hi,

 

I just went looking for a thread that I posted a couple of years ago as a reference point for someone and discovered that all my posts prior to March 2019 have gone. I now only have 40 pages of posts. Why has this happened and is there any way of getting back to them. I have trawled through this thread but cannot find an answer anywhere.

if you select topics or posts when looking at your activity, you should see more than the 40 pages

You can find Member Reviews for your favorite cruise lines here:

https://boards.cruisecritic.com/cruise-reviews/

I am aware that there are issues finding those segregated cabin reviews on ships and we are looking into that

11 minutes ago, Host Hattie said:

I'm using an Android phone, I've only had it a couple of months and I can't see any of the symbols. I've tried the clearing the browsing history suggestion.

 

Okay - I will chat with the developer. Thanks for the info

2 minutes ago, Host Hattie said:

Is that something else that doesn't show up on a phone ?

 

  It should show up but could be depending on how old the operating software is. I’m noticing some older versions of iOS aren’t showing some images.   I’m running the current iOS and can see them 

12 hours ago, John&LaLa said:

Noticed a new 'badge' on the Avatars of fairly new members. 

 

Is this a 'be nice to me, I'm new' attempt?

You're always nice right 🙂  You can also now see on my avatar that I am considered a moderator.   

Perhaps the badge will encourage people to put forth a welcoming message to newbies

6 minutes ago, Plant said:

Instead of stars or dots I only see boxes in front of subjects, posts, etc.  How can I get those back?  TIA

What browser are you working with 

thanks 

13 minutes ago, John&LaLa said:

 

I'd 'Like' it, but I can't 😪

I'm laughing so hard  - I swear someone always "catches" me.  Was tinkering around with some settings, and before restoring them went into a meeting ---- whoops 🙂  You can have your likes back

Thanks for the update, it should be working for all now 🙂   Let me know if not

1 hour ago, ColeThornton said:

I tried clearing out the cache, rebooting, etc on my Windows 10 laptop and the icons are all still "broken".  Just an FYI to help troubleshoot.

What is your browser, please remind me 🙂 

2 hours ago, broberts said:

 

I got the icons back by clearing my Android Chrome cache. (Menu | History | Clear browsing data)

That is on your mobile device?

16 hours ago, broberts said:

 

I'm having the same issue on my Android phone and tablet. No small icons are displayed.

I will be asking about this

Hi There!  Try this link instead:

https://secure.royalcaribbean.co.uk/ccEntry.do

I will check that the links you mention are function properly as well.  Could be they are US based links that the RCCL is transferring over to the UK main page instead of the UK registration page