CC Help Jenn

Just now, AlanF65 said:

Jenn,

My Android updated to G965USQU7DTA8  which is Android 10 this morning, I don't see a  Cruise Critic App in Google Play and I removed the old app.

 

Thanks

Alan

 

To clarify - waiting on the Android Play Store to release OUR latest update - so to re-release the app for us.

Are you getting any error message when you click into the non - roll call forum - such as the main Holland America Forum?  

You are using an iPad correct?  My phone sorts through the roll calls just fine but my ipad is showing the same problem you mention --- going to try one thing to see if it fixes but if not then I will have to reach out to the developer

4 hours ago, Kristal Blade said:

Agreed gnome12, 

why have an app that doesn’t work. 
Enjoy Koblenz, go up to the castle and take the tour. Great views of Deutsches Eck from there.

Libby

The app actually is working - we just  haven't announced yet.  It has been out for a week or two now - and we are also looking for any kinks etc.    Was waiting on Android to release the latest update to announce to all that it is up and running and available to use.

That said - you should be able to use your roll call.  Have you recently logged into the app? Or have you been logged in for awhile

When we post at the same time should we say jinx 😛    

Our forums will auto-hide posts for moderator approval with certain trigger words or phrases. This helps in combating spam or nuisance posts but sometimes innocent posts will get mistakenly caught.  Your post is fine and is unhidden now - nothing needed to be changed 🙂   I saw your duplicate and took care of that as well

Have a great day

Thanks for bringing this to our attention, and thanks for the tag @Host Kat

I have updated the roll call tool

🙂

1 minute ago, Charles4515 said:

 

Clearing the cache did not work so I deleted the app. I was then able to log in following the above hiccup log in as you described.

 

 

Sent from my iPhone using Tapatalk

Thanks - so maybe it was the deleting and not the clearing that worked for me too.  Appreciate the feedback

I was having the same issue recently but their latest update was pushed out to fix that. Even after the update I was having the problem. What I did was clear my cache in my Tapatalk settings (I also deleted and reinstalled the app but I don’t think you need to)

I included photos so you can see where the cache is to delete.

choose settings

Also. The log in is not perfect but should work. It looked like a hiccup on my iPhone but I was logged in. On my iPad it looked like I wasn’t logged in at all (the log in screen came back up like you’re describing) but I closed the log in screen and was logged in to post and read.

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Are you on the  latest update of the app and of your phone?

Testing

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If anyone can grab a screenshot that would be much appreciated.  Of course they ask for a screenshot and I haven’t had an error since !

1 minute ago, Host Kat said:

 

 

It's baaaaaccck. Had it twice within the last 45 minutes.

Yes, I have had it ALLL day.  We have an upgrade we need to push through and was hoping that will correct it. I will mention to the tech team though just in case

2 hours ago, Crystabel said:

I tried to create a photo album and failed twice! Not sure what I did wrong, but I would like to delete the two albums with zero photos in them. Can you help me? They’re both named Crystabel. Thank you. 

They have been deleted

Thank you for compiling this information

I hope you don't mind that I have pinned this post for members to easily find

Have a great day!

Hi There!  Posting the request on your roll call thread first, as you did,  is actually the better idea in this case.  That way members can comment to you on the thread to show their interest.  There is no way to respond to a pre-cruise event that is entered on the events page - so you would never know who was interested.

Look at the events entries on the roll call page like a calendar entry.  We like to suggest using the event feature for events that have already been confirmed after chatting on the roll call thread.  Once you have an event confirmed on the roll call thread with other members who are joining - in this case your bus share - then you can add it as an event with the meeting time and place to catch the bus.  Doing it this way - by chatting about it first - allows members to respond to your event and you to gauge how many will be joining before adding as a confirmed event entry :)

I did see you posted the request on your roll call --- if other members confirm to join in the bus share please feel free to add as an event

Hope this helps

57 minutes ago, jaja said:

All so sad....been following since beginning.  Grandpa is at fault, cruise line is not.  Suit should be dropped. But no matter what happens....it is all a tragedy.

 

PS--all previous threads on this topic on CC  have been deleted or locked...as I believe this one will be also.

We’re keeping this thread open for discussion.  Please everyone keep it civil so that the thread can remain open 🙂.  
 

pls email us if you have a question about a post removal — posts discussing moderation also get hidden per the guidelines 

Thanks all 

Not sure what the exact issue was, however tech has let me know that they made a change so that this should cease

Let me know if this issue pops up again

Thank you

16 hours ago, broland said:

 

No, I haven't gotten any answers.  I did post to help@cruisecritic.com, twice, and still no answer, and still getting duplicates!  I'm trying to just ignore it, but it's difficult when there are upwards of five or six duplicates of one posting. 

Do you happen to have a set of duplicate emails you can send me so I can take a look at them?  If so please forward them to help@cruisecritic.com  --- In the meantime I will dig around to see if I can find out why this would happen

We are in the testing phase for our Cruise Critic app

You should be able to access via your mobile browser on your phone OR via the Tapatalk app in the meanwhile

I hope (fingers/toes crossed!) to be back soon with a release of the app

15 hours ago, AlanF65 said:

How do you get anything done 😎 all twisted up like that?

Magic 🥴

2 minutes ago, gnome12 said:

Looking good. It looks like the app might be available soon.

:)  Fingers toes arms and legs crossed 

 
 
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Test.
 
 
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