GM is Michael; Regent's most experienced and capable GM.
I just got off Navigator after 94 days; was everything perfect? NO WAY! But it was absolutely wonderful; so much so that we booked four more cruises whilst onboard. I will never speak negatively about any individual online; however, I had my favorites and not so favorites. As I spent about 12-14 hours a day with bar staff; I know them all very well; I guess that is why I never had an issue. Ella as Head Bartender is absolutely fantastic; probably best (or second best to Ksenia) that we have ever had. If you need a fantastic waiter in Compass Rose I highly recommend Francis. Nino as a new F&B Manager is fantastic; Archie his replacement as Dining Room Manger also fantastic. Luke outshines all Destination Managers including, in my opinion, Katje. There are some weak links but I think management knows this and is working on it. Unfortunately some of the best crew are being sent to Oceania at times.
Marc