Orleanscruiser

Platinum free dinner does not include Cagney's. I believe it can only be used inBistro or Cucina. That is what was on the certificate we had in our stateroom this past January cruise.

This benefit offers two dinners for two at a specialty restaurant for Platinum, Platinum Plus and Ambassador guests. Each stateroom will receive a voucher in their Welcome Back card on embarkation day for:

• - One dinner for two at Cagney’s or Le Bistro with a bottle of wine
  
• - One dinner for two at Moderno or La Cucina
  

This benefit is no longer delivered per guest but now delivered per stateroom. Service charges are included in this benefit.

Hi all,

 

In anticipation of a credit card offer (spend $500+ get $100 credit card statement credit), I decided to book a cruise with NCL (typically cruise RCL).

 

NCL advised me that there's no point to extend the hold since the payment wouldn't be processed until the next day (I booked at 9pm and the promotion with my credit card company started at 12am).

 

It turns out that the charge was processed immediately. Had I known this, I would have extended the hold 12 hours to make my final payment the following day once the promotion begun. Since the sailing it less than a month away, I cannot cancel and rebook.

 

All I need to happen is for the charge to be remade at any point after the promotion began. Is there any department at NCL I can speak with to explain the reason for booking and misinformation I relied on? I'm hoping the charge can be rescinded and remade for the same exact amount of money.

 

Thank you very much.

from NCL website

Guest relation before cruise :

To share any questions or concerns with our guest relations team before your cruise, please click below. Standard response time is 3 business days.

•Email Guest Relations https://www.ncl.com/ca/en/case-submission/pre-cruise

Phone

1-866-234-7350

Mailing Address

Pre-Cruise Guest Relations,Corporate Address 7665 Corporate Centre Drive Miami, Florida 33126

Hours of Operation

Mon-Fri: 8am - Midnight ET

Sat-Sun: 9am - 9pm ET

That is overpriced so I guess I won't be enjoying the spa this time around.

 

 

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There is 11 Haven Spa Suite with Balcony available that could be the reason for the increase

Maybe call your pcc and try to score on a Haven Spa Suite with Balcony

That was what ours said until today. Here is pic of screen now. I am going to call to find out so weird.

 

 

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that's what we paid in cdn fund for our cruise

Orleanscruiser. Great review by Gambee! Thanks for posting great info on Bermuda and the BA. Much appreciated.

 

 

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glad to help but many thanks to Gambee

Any tips or secrets for a Bermuda Cruise on the Norwegian Breakaway? Cheers!

check out these site

http://www.cruisewithgambee.com/breakaway-review-chapter-14/

https://www.bermuda-attractions.com/bermuda_000026.htm

https://www.bermuda-attractions.com/bermuda_000026.htm

http://www.cruisewithgambee.com/breakaway-review-2/

Yes, if you are an existing Latitudes member you will receive the benefits commensurate with your current tier level.

https://www.ncl.com/ca/en/latitudes-rewards-program/faq

I know you don't get latitudes points on charter cruises, but if you're platinum, do you get the platinum perks while on the cruise?

 

I'm looking at the Star Trek cruise next January. Just curious.

 

Thanks!

Yes, if you are an existing Latitudes member you will receive the benefits commensurate with your current tier level.

This doesn't explain why some people who booked with Canadian at par are getting upgrade offers in Canadian dollars' date=' while some are getting them in USD.

 

 

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What currency did you book your cruise , I have a cruise booked in us curency and i received my e mail in us currency

I want to say thank you. You totally get it. Again thank you and we will have a good time. I see you have cruised on the jade before anything you would like to share? I am hoping it will be nice for our first cruise. We so want to become cruisers and this will determine if we will

Hello 5jays

Sorry to hear about your delima , if I understand correctly you have booked a cruise for March 2017 via a TA in your hometown . Ta offered you a package from a third party you mention in post#3 . It looks like you are going nowere with your TA regarding some discrepencie on your booking. May I suggest you contact the third party

From the third party website

Question and answer

I noticed an issue with my booking. What should I do?

Call us toll-free in Canada 1 866 529-2079 for assistance.

While I agree to this, just to be clear, the free at sea promo isn't universally blocked to travel agents. Many people, including me, were able to book with the perks through a TA. It must have had something to do with the package or the way the TA booked you. But if you call up a TA tomorrow and ask then to book you on a future cruise with the free at sea perks, they can do it. The price may be quite a bit higher than you paid though.

 

 

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I agree the promo is not blocked to TA but in this case it's the third party that is block from the promo, I alway book via an Ta here in Canada and always get the promo but I make sure there is no third party involved.

Newbie cruiser here so have a question that hopefully someone can hep with. Have a 7 day cruise booked in April aboard the Norwegian Escape, my husband and I and another couple (who have cruised before). So booked via a TA and was advised on a fly and cruise package that seemed like a good option and price (no need to worry about flight times and transfers as they are included). We are travelling from Ontario to Ft Lauderdale then transfer to Miami.

We found out after that Norwegian has the "Free at Sea" program, and then found out we are ineligible because we booked through a third party. Spoke to our TA and they aren't able to offer us anything, so am left with a little bit of a bitter taste, as the cost to purchase UBP is way too much IMO. Any suggestions as to see if there are any "loop holes" or leverage with Norwegian, even an option for on-board credit? Thanks :)

Sorry to hear about your misfortune . NCL is not at fault in your situation, It looks like your TA failed to inform you about what you were purchasing. It's the TA's responsibilty to inform you of the terms and condtions of the third party involved.You mentioned in post 31 the third party , a quick check on the website you would have noticed that supplier purchased a block of rooms from NCL, and if you check the NCL website under the terms & conditions for "free at sea promo"

"Offer is not valid for affinity groups or tour operators and cannot be held as group block." Good thing you are a resident of Ontario, you may have recourse in your situation. In Ontario we're protected by The Travel Industry Council of Ontario (TICO) their website tico.ca. You don't mention if your TA has explained to you the t&c of the third party . If your TA did not explain the T&C from the third party you may have recourse with tico. Contact tico and explain your situation. Check their website"tico.ca" under consumer information you will find all the information you need. Good luck

Hi All

 

We typically do not purchase any "perks" other than a soda perk when cruising. We are light drinkers -occasional glass of wine or cocktail, so never felt the cost would benefit us.

 

On a cruise we are looking at we have choices on "free" perks. One is the UBP and another the SDP. I know from reading other posts that we will pay gratuities on the value of these perks - where do I find the actual value to know the cost of the "free" perks? The excursion credit doesn't appeal to us as we are only in one port (Bermuda) and having been there several times we will do things on our own - and I can live without internet for a week!

 

thanks

Cindi

you can get the pop package and pay $1.35 per day for the gratuities also the $50.00 deposit is appeling

$50 USD Reduced Deposits for Mini-Suites & Below

Booking Window: January 27, 2017 - February 06, 2017 11:59 PM EST

Haven & Suite categories are not applicable for this offer.

From NCL website https://www.ncl.com/ca/en/cruise-deals/choice

Free at Sea

Terms & Conditions

Booking Window: December 01, 2016 - February 06, 2017 11:59 pm EST

Applicable Sailings: 3 nights or longer sailings

Studios & Insides: Pick 1 Offer

Oceanviews, Balconies & Mini-Suites: Pick 2 Offers

Suites & The Haven: Automatically receive all available offers. Extra Guests Sail Free only available on select sailings.

Offer is not applicable to categories IX, OX, BX & MX.

Norwegian Sky and Pride of America sailings are not eligible for this offer. Pride of America in Hawaii offer details listed on Hawaii Free at Sea Terms & Conditions

Free at Sea choice(s) must be selected at least 24 hours prior to sailing and cannot be changed on board. Bookings made within 24 hours to departure can choose promotion at time of booking.

Offer is for new individual FIT reservations and new speculative groups delegates.

Qualifying new individual FIT reservations can be moved into an existing speculative group and count towards tour conductor credits.

Offer is not valid for affinity groups or tour operators and cannot be held as group block.

Offer is capacity controlled and can be withdrawn at any time.

Singles paying 200% of voyage fare qualify.

Guest cannot substitute or customize this offer. All guests in stateroom must choose same offer.

Government taxes, port expenses & fees, and discretionary on board service charges and/or gratuities are additional.

Cancellation Fees also apply based on the booking/sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of travel protection on all bookings.

Not applicable to chartered dates and group types: CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE

This is a cruise only offer. This promotion is not applicable on the land portion of cruise-tours or bundles.

No components included in this offer have any monetary value, are non-refundable and non-transferable.

Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line's discretion. Other restrictions may apply.

Applicable to NCL MIAMI, NCL INTL, AUSTRALIA, NCL BRAZIL, and NCL ASIA. Not applicable to CE and UK offices.

Ultimate Beverage Package (Unlimited Open Bar):

Applicable to guests 1-2 on the reservation.

Guest must be at least 21 years of age at time of sailing to qualify for the Ultimate Beverage Package. Guests under 21 will receive the Pop Package.

Variety of spirits and cocktails, wines by the glass and bottled or draft beer up to $15 USD. Includes fountain pop and juice, and non-alcoholic beer.

A 20% discount will be given on bottles of wine (champagne and sparkling included) purchased on board.

Does not apply to the Ice Bars, room service, package sales, bottled water, ship specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, fresh squeezed juices, Lavazza coffee beverages, wine dispenser, energy drinks or vending machines.

Guest who receive the Pop Package may obtain fountain pop at any bar, lounge or restaurant throughout the duration of the cruise, excluding Harvest Caye bars, restaurants, or venues.

Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.

Guest is responsible for 18% gratuities on the retail value of the Ultimate Beverage Package ($14.22 USD per person, per day) and/or Pop Package ($1.35 USD per person, per day) prior to cruise, except when booking The Haven or a Suite.

Retail value of Ultimate Beverage Package is $79.00 USD per person, per day. Package price is subject to change.

Retail value of the Adult Pop Package is $7.50 USD per person, per day. Package price is subject to change.

18% gratuities & service charges on the retail value of the Ultimate Beverage Package and/or Pop Package are included when booking through the Australia office.

When booking through the Australia office, gratuities related to beverage and pop packages are included.

When booking a Haven or Suite category, gratuities related to beverage and pop packages are included.

Specialty Dining Package:

Sail Length # Of Dining

Package Meals Retail Value 18% Gratuities

3-9 Nights 3 $69 USD per person $12.42 USD per package

10+ Nights 4 $84 USD per person $15.12 USD per package

Package prices are subject to change.

Guest is responsible for 18% gratuities on the retail value of the Specialty Dining Package prior to cruise.

18% gratuities on the retail value of the Specialty Dining Package are included when booking through the Australia office.

Applicable to guests 1-2 on the reservation.

Any Harvest Caye bars, restaurants, or venues, Food Republic, The Bake Shop, Ice Cream Bar, Gelato, specialty items in the Asian restaurant, Special Occasion/Holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches, and beverages are not included as part of the Specialty Dining Packages.

You may choose to dine in the following venues as part of your Specialty Dining Package for the corresponding upcharges: The Supper Club ($15 USD), For the Record ($15 USD), Ocean Blue ($15 USD), Bayamo ($15 USD), Cirque Dreams and Illusionarium ($10 USD regular seats/$15 USD premium seats/$35 USD VIP seating on Breakaway), Sushi Bar ($7 USD), Pincho Tapas Bar ($7 USD), and Raw Bar ($7 USD).

Specialty Dining Packages include one main course per person at Cagney's and Le Bistro restaurants. Additional main courses will be charged at the a la carte price listed on the menu.

There is no minimum or maximum to the number of meals that can be redeemed in a day, however each meal is counted towards the package.

Internet Package (Free WiFi):

250 minutes per stateroom.

Internet package is per stateroom. One login per stateroom.

Internet package is not available at Harvest Caye.

On Breakaway, stateroom receives an internet package of 250 minutes or 1000 MB of data.

Internet package includes activation fee.

$50 Per Port Shore Excursion Credit:

$50 USD per port shore excursion credit is per stateroom.

Credit has no monetary value and is nonrefundable.

In the event a port of call or excursion is missed, for any reason, no refund or credit will be issued.

Shore excursion credit is applicable for each port, including debarkation port, and is not transferable to other ports. Use the credit or lose it.

Does not include embarkation ports. Overnight stays count as one port, except Bermuda sailings which can receive up to 3 individual days of shore excursion.

Shore excursion credit can only be redeemed by calling 1-866-234-7350 or booking onboard.

*Friends & Family / Extra Guests Sail Free (3rd & 4th Guest):

Offer valid for guests 3-4 sharing a stateroom with guests 1-2 paying full fare. Offer only valid on select sailings. 3 & 4 Guests Sail Free dates are subject to change at any time without notice. No deposit is required for qualifying 3 & 4 guests. If there are guests 5 - 8 in a reservation, those guests will be required to pay prevailing fares.

$50 USD Reduced Deposits for Mini-Suites & Below

Booking Window: January 27, 2017 - February 06, 2017 11:59 PM EST

Haven & Suite categories are not applicable for this offer.

Offer is only applicable for mini-suites and below. Offer is for new individual FIT reservations and new group delegates booked outside of finalization. Qualifying new individual reservations can be moved into existing group and count towards tour conductor credits. Promotion cannot be held as group block. Reservation must be assigned with names. Guests who cancel and rebook must accept this promotion's terms and conditions. For reduced deposit reservations cancelled during deposit fee period, fee amount will be assessed in line with terms of booked promotion Singles paying 200% qualify. Government taxes, port expenses & fees, general excise tax (GET), and discretionary on board service charges and/or gratuities are additional. Not applicable to chartered dates and group types: CMI OP EVENT, CMI OP LG EVENT, INCREG v INCLARGE Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line's discretion. Other restrictions may apply. Applicable to NCL MIAMI, NCL INTL, NCL ASIA, and AUSTRALIA. Not applicable to NCL BRAZIL, CE and UK offices.

I might have missed it in the FAQ. Does anyone know how dinner with the officers will work. I am platinum plus, and cruising on the Escape May 27th.

How do I find out the details of the Concierge Service, Priority Restaurant and Entertainment Seating, Dinner with Officers, Behind-the-Scenes Ship Tour, Priority Tender Tickets and Priority Disembarkation?

Simply stop by the CrusieNext desk in the Atrium and your CruiseNext team will give you all the details you need.

I have noticed hardly anybody goes to MDR ... or if they do they don't post about it. What's the story?

That's probably due to the udp in the past and now sdp promo (perk) currently on

I have same issue except we are at 48 (Gold) do we now get knocked down to Silver?

From NCL website

LATITUDES REWARDS LOYALTY PROGRAM

2017 ENHANCEMENTS

At Norwegian Cruise Line, we value and reward our loyal guests. We have listened to your feedback and have been working to enrich our Latitudes Rewards program. As such, we are excited to announce updates on all sailings from February 3, 2017.

We are adding two new exclusive tier levels, Platinum Plus and Ambassador, for our most frequent cruisers who've earned 175 points and above. These new elite tiers recognize our most loyal members with a premium status and benefits we have never offered before, including a complimentary 7-day cruise for our highest tier.

We have enhanced the benefits at all tier levels to make the cruising experience with Norwegian even more rewarding. New benefits include a bottle of sparkling wine for all tiers, bottled water and complimentary Internet minutes. For greater exclusivity and to provide more exciting benefits we have also updated the point structure of each tier. Unless you are joining our two new tiers, your current Latitudes Rewards status will not be affected; the current tier level of all of members we will honored in the updated program.

Did the moth r walk in on the, having sex? Did the kid brag to his mother that they had sex? The only way the mother knew was if the kid told his mom. Why would he do that? There's more to this than is in the story

A 23-year-old Canadian mother-of-three is behind bars after she allegedly had sex in the bathroom with a 15-year-old on a cruise in the Bahamas.

Karine Gagne was on the Norwegian Cruise Line ship with her co-workers at a company that sells adult-themed products when she met the teen at a bar and casino area on the boat.

Shortly after meeting the teen, who was reportedly a 6ft 1in American with a beard, Gagne allegedly had sex with him in the bathroom.

The teen's mother was present at the bar when she saw her son exit the bathroom with Gagne and immediately called police,

The American teen reportedly pleaded for his mother not to report Gagne to authorities.

Read more: http://www.dailymail.co.uk/news/article-4140898/Canadian-mom-allegedly-sex-15-year-old-cruise.html#ixzz4WeANQMgY

Follow us: @MailOnline on Twitter | DailyMail on Facebook

Hi Everyone!

 

I'm curious to see what you guys think - or know from experience - in regards to the perks attached to the Future Cruise Credits. I am currently engaged in a hot debate with my mother about this and want to get some feedback, although I suspect this may have to be settled once and for all with a phone call to NCL.

 

We cruised together this past December and both purchased two FCC's while aboard the Escape.

 

The promotional material that we were given when purchasing states that for Balcony cabins and higher, you can pick two perks (same as "Free At Sea" offers) upon booking using the FCC. The consultant helping my mom told her that the only one that might not apply to all sailings is 3rd and 4th passenger free.

 

Right now NCL is running a "Canada At Par" promotion, which is supposed to be about 30% off (booking in Canadian dollars) since our loonie is performing so poorly. If you book this promotion, you do not qualify for the "free at sea" perks.

 

My mother is arguing that if she books the Canada at Par rate using her FCC, she will be given two perks, per the description of the benefits of the FCC. I'm arguing that they won't apply.

 

Anyone have any idea who is right?

 

Thanks!

I agree with KeithJenner

The perk you were receiving were only when you booked your future cruise onboard.

from the ncl website

https://www.ncl.com/ca/en/cruisenext

Select Your Ship And Sail Date

CruiseNext Ultimate

Know where you want to go? Place 1, 2, 3 or 4 deposits on specific future cruises and enjoy up to $500 USD in onboard credit.

PLUS an additional FREE offer available on board only! Take advantage of this limited-time opportunity today for yourself and your family – or whomever you want to bring along!† Start shopping now so you're ready to schedule your dream vacation!

Here's the term & condition

https://www.ncl.com/ca/en/popup/cruisenext_terms

I'm cruising to Alaska with my mother and my aunt. They are on doctor's orders for a no salt (Aunt) and very low salt (Mother) diet.

We have a specialty dining package so we are planning on our three nights in those restaurants and the rest in the MDR.

Do I speak to NCL beforehand about this? Are there options on the menu? I'm the group travel arranger...so I'm trying to take care of these items for them. They've never been on a cruise and I've never had those restrictions, so this is all new to me too. Thanks.

Important Information for Guests with Special Needs

The fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why we are committed to providing all of our guests the freedom of choice to cruise your way.

In order to accomplish that goal, Norwegian Cruise Line has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 1-866-234-7350). Norwegian Cruise Line's team of Access Coordinators at the Access Desk have experience in furthering Norwegian Cruise Line's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. Norwegian Cruise Line has Access Officers who will be the primary go to person for all of your needs.

In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 1-866-234-7350 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.

Are they roomier? Any opinions? Thanks

Check out Mitsugirly's thread http://boards.cruisecritic.com/showthread.php?t=2221726&page=4

you will find all the info you need Starting at post #78

Thank you mitsugirly

Noticed that Summer 2018 Bermuda sailings are on the Escape (because I just booked one) and Breakaway has no sailings scheduled.

 

Reasonable to assume Breakaway is going to drydock?

 

If so, I wonder if there are any major changes planned.

Norwegian Breakaway will depart her New York homeport on April 15 for the first time since her inaugural season in 2013 for a 12-day transatlantic voyage to London (Southampton). Following her arrival in Europe, Norwegian Breakaway will undergo enhancements in dry dock and then journey to her new seasonal homeport of Copenhagen, where she will sail nine-day Scandinavia & Russia cruises through the summer season

Breakaway will return to New York from Europe and will also sail seven-day Bahamas & Florida cruises from Manhattan during winter 2018/2019.

First cruise to Bermuda so any info would be greatly appreciated.

Here's a good start.

https://www.bermuda-attractions.com/

http://www.fungolf.bm/

And Gambee has a great blog

http://www.cruisewithgambee.com/breakaway-review-chapter-14/

http://www.cruisewithgambee.com/what-to-do-in-bermuda/

I saw the Breakaway is heading overseas to England than sailing in Russia in May of 2018. Any information on this and what may be replacing the ship at the NY Port? We love sailing out of NY.

Norwegian Breakaway will depart her New York homeport on April 15 for the first time since her inaugural season in 2013 for a 12-day transatlantic voyage to London (Southampton). Following her arrival in Europe, Norwegian Breakaway will undergo enhancements in dry dock and then journey to her new seasonal homeport of Copenhagen, where she will sail nine-day Scandinavia & Russia cruises through the summer season

Breakaway will return to New York from Europe and will also sail seven-day Bahamas & Florida cruises from Manhattan during winter 2018/2019

This is new to me because I haven't been reading as much. What route will it take and will the Breakaway stay on the same itineraries. Anyone know what they did this?

The Breakaway is going to Europe Apr 15 - 27, 2018

SHIP Norwegian Breakaway

CRUISE PORTS Embark New York; Ponta Delgada (Azores); Cork (Cobh) (Ireland); Portland (England); Le Havre (Paris) (France); Disembark Southampton (London) (England

Europe

Guest sailing with Norwegian Cruise Line can immerse themselves in the sights, sounds and flavors of Europe with five ships based in the region in summer 2018. Norwegian Breakaway will depart her New York homeport on April 15 for the first time since her inaugural season in 2013 for a 12-day transatlantic voyage to London (Southampton). Following her arrival in Europe, Norwegian Breakaway will undergo enhancements in dry dock and then journey to her new seasonal homeport of Copenhagen, where she will sail nine-day Scandinavia & Russia cruises through the summer season

And coming back to New York Oct 16 , 2018

after the first transatlantik there will be a dry dock, if i understand it right this must be in europe, which dry dock will NCL use in Europe?

Damen Shiprepair Brest

Port de Commerce, Rue Emile de Carcaradec, 29200 Brest, France

Located at the entrance to the English Channel and directly fronting the North Atlantic Ocean, Damen Shiprepair Brest is strategically well located for many different trading routes to and from Europe.