Rare trbarton Posted September 6, 2013 #1 Share Posted September 6, 2013 I'm booked on the December 20th Grand cruise to Hawaii. I noticed that their was a reduction of $100 on my balcony cruise so I emailed my T/A about the $100 reduction and here is what happened. By applying the reduction I lost some other OBC that I had and found out that I have lost $100 in OBC by making the change. I don't understand why my T/A did not advise me before making the changes that I would loose $100 by making the changes. I'm going to call Princess and see if they can do anything. Any suggestions from anybody? Thanks! Tom:( Link to comment Share on other sites More sharing options...
Pia1913 Posted September 6, 2013 #2 Share Posted September 6, 2013 I'm booked on the December 20th Grand cruise to Hawaii. I noticed that their was a reduction of $100 on my balcony cruise so I emailed my T/A about the $100 reduction and here is what happened. By applying the reduction I lost some other OBC that I had and found out that I have lost $100 in OBC by making the change. I don't understand why my T/A did not advise me before making the changes that I would loose $100 by making the changes. I'm going to call Princess and see if they can do anything. Any suggestions from anybody? Thanks! Tom:( Definitely look for a new TA. Link to comment Share on other sites More sharing options...
Dietemann Posted September 6, 2013 #3 Share Posted September 6, 2013 When Princess ran an earlier sale I was able to get a promo OBC from them. I had booked direct before transferring to my agent, and the Princess Rep informed me that I might lose the OBC if I took advantage of a possible future price reduction. Link to comment Share on other sites More sharing options...
Happy2cruise Posted September 6, 2013 #4 Share Posted September 6, 2013 Agree, get a new TA. Ours always explains the good and bad sides of a sale or promotion. Not sure if calling Princess will help as you booked thru a TA but it does not hurt to try. Good luck:) Link to comment Share on other sites More sharing options...
NavyVeteran Posted September 6, 2013 #5 Share Posted September 6, 2013 You need to call the TA. Princess will not deal with you if you are listed through a TA. I have edited my post, because I first replied as if you had lost something. You didn't gain anything, but you didn't lose anything either. Link to comment Share on other sites More sharing options...
Rare Coral Posted September 6, 2013 #6 Share Posted September 6, 2013 I think some of these specials are complicated, it would be easy for a TA to miss as they are dealing with specials from many cruise lines and many specials with Princess. Ideally, they should have let you know. It doesn't sound like you are worse than when you started. Link to comment Share on other sites More sharing options...
lovevacadays Posted September 7, 2013 #7 Share Posted September 7, 2013 So sorry this happened to you. You definitely need a new TA. They should have told you all the facts before you made any changes. Unfortunately, Princess won't be able to do anything since you are booked with a TA. Link to comment Share on other sites More sharing options...
CI66774 Posted September 7, 2013 #8 Share Posted September 7, 2013 I understand you're irritated but you didn't lose any money. You came out even. They may be able to reverse it but then you'll pay $100 more with a greater OBC. You're even - you didn't lose anything - except a little time. Link to comment Share on other sites More sharing options...
Rare trbarton Posted September 7, 2013 Author #9 Share Posted September 7, 2013 Thanks for everyone doing the math for me. I realize that I lost $100 in OBC but got a total reduction of $200 in the cruise fare so I came out $100 ahead. Tom:D Link to comment Share on other sites More sharing options...
jpthomas27 Posted September 7, 2013 #10 Share Posted September 7, 2013 Find a new TA Link to comment Share on other sites More sharing options...
dorisis Posted September 7, 2013 #11 Share Posted September 7, 2013 My travel agent has just explained all about these promotions to me, What it boils down to is: The cruise lines giveth with one hand and taketh away with the other. It pays to read the small print. Link to comment Share on other sites More sharing options...
sunsetbeachgal Posted September 7, 2013 #12 Share Posted September 7, 2013 But I would always prefer having a lower fare paid than a higher fare plus onboard credit, assuming the lower up front fare is equal or less. The onboard credit or free specialty dining or shore excursion credit or whatever, probably costs the cruise line way less than 50 cents on the dollar..and money in my pocket is a sure thing! Link to comment Share on other sites More sharing options...
ne1travel Posted September 7, 2013 #13 Share Posted September 7, 2013 We had called Princess Direct and saved $300 for the two of us, plus $50 OBC for our cabin, and did not lose our original $100 OBC we earned from our early deposit before we disembarked last cruise. The only thing that changed is our deposit now is non-refundable. Link to comment Share on other sites More sharing options...
KruzPrincess Posted September 7, 2013 #14 Share Posted September 7, 2013 There's a lot going on with these deals now and you have to really stay on top of it and read the fine print. My TA is really good about seeing the pros and cons of a deal, but I really know what's coming before she looks at it. To the OP, I'm glad you're happy with how things came out. Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted September 7, 2013 #15 Share Posted September 7, 2013 Thanks for the tip... Link to comment Share on other sites More sharing options...
subtlefantasy Posted September 8, 2013 #16 Share Posted September 8, 2013 Also, keep in mind that you now don't have to pay tax on that $200! You are saving even more. Way to go! Link to comment Share on other sites More sharing options...
Love.II.Cruise Posted September 8, 2013 #17 Share Posted September 8, 2013 Definitely look for a new TA. I was going to say the same thing. Link to comment Share on other sites More sharing options...
kdkmilwaukee Posted September 9, 2013 #18 Share Posted September 9, 2013 Thank you so much for posting about the fare reductions! After going to Princess' website and seeing that our sailing was offering reduced fairs from the time that we booked, we called today, and were able to save $324 between the two of us, plus each of us received an additional $25 onboard credit! It's definitely worth taking a few minutes to log on to Princess.com to see if there are lower prices available for your cruise/cabin category. :D Now if only flight prices would head in the same direction... :eek: Link to comment Share on other sites More sharing options...
Thrak Posted September 9, 2013 #19 Share Posted September 9, 2013 Thank you so much for posting about the fare reductions! After going to Princess' website and seeing that our sailing was offering reduced fairs from the time that we booked, we called today, and were able to save $324 between the two of us, plus each of us received an additional $25 onboard credit! It's definitely worth taking a few minutes to log on to Princess.com to see if there are lower prices available for your cruise/cabin category. :D Now if only flight prices would head in the same direction... :eek: I recently saw a CC post regarding a price decrease on my upcoming (not until May, sigh...) coastal cruise. I contacted the TA and asked about it. (In my opinion he should have been on top of this and contacted me rather than the other way around but my wife likes using him...) Thanks to the post on CC I saved $660. It does pay to keep on top of things. Link to comment Share on other sites More sharing options...
pablo222 Posted September 9, 2013 #20 Share Posted September 9, 2013 delete Link to comment Share on other sites More sharing options...
Iamcruzin Posted September 9, 2013 #21 Share Posted September 9, 2013 I will that a reduction in fare over OBC anytime as you also save additionally on taxes and trip insurance. Link to comment Share on other sites More sharing options...
kdkmilwaukee Posted September 25, 2013 #22 Share Posted September 25, 2013 Hi - just wanted to leave a note that prices were reduced again...for our cruise, anyway! I checked the fares last night on Princess' website, and found that the price per person for our cabin category was reduced by $150, though we would no longer get the $25 OBC. I'm not brilliant in math, but I'd say that we won :) So, we've been able to realize approximately $325/person in savings since we booked about 10 weeks ago. Yeah! So, moral of the story: check fares again on Princess' website! Happy savings! Link to comment Share on other sites More sharing options...
D&N LUV 2 TRAVEL Posted September 25, 2013 #23 Share Posted September 25, 2013 Just make sure you know all about the new prices. I know our latest we had at the end of Aug had a non refundable deposit attached to it, so if you use a FCC you could be out more than you save. Just beware. Hi - just wanted to leave a note that prices were reduced again...for our cruise, anyway! I checked the fares last night on Princess' website, and found that the price per person for our cabin category was reduced by $150, though we would no longer get the $25 OBC. I'm not brilliant in math, but I'd say that we won :) So, we've been able to realize approximately $325/person in savings since we booked about 10 weeks ago. Yeah! So, moral of the story: check fares again on Princess' website! Happy savings! Link to comment Share on other sites More sharing options...
D&N LUV 2 TRAVEL Posted September 25, 2013 #24 Share Posted September 25, 2013 A mistake on my part. You only lose your deposit & FCC OBC if you cancel your cruise entirely. I thought the TA had to cancel and rebook thus losing the deposit but that is not the case. Just make sure you know all about the new prices. I know our latest we had at the end of Aug had a non refundable deposit attached to it, so if you use a FCC you could be out more than you save. Just beware. Link to comment Share on other sites More sharing options...
HRPro Posted September 25, 2013 #25 Share Posted September 25, 2013 Thanks for everyone doing the math for me. I realize that I lost $100 in OBC but got a total reduction of $200 in the cruise fare so I came out $100 ahead. Tom:D Same thing happened to us, but we had booked directly with Princess and they were very good about explaining everything. I ended up taking the $200 reduction and losing the OBC since I came out $100+ ahead (insurance cost was reduced slightly too). I would have been upset if it wasn't fully explained to me. Your TA should have let you know. Link to comment Share on other sites More sharing options...
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