I Need How To Help re: Upgrading Alcohol Package

[lovestx]

Hi,

 

I've tried searching for this answer but couldn't find it. We know we want to upgrade to the Premium package (got Classic during 123Go) but I can't seem to figure out how to do that on the Celebrity website.

 

Anyone done this recently and can give me some pointers? Thought it would be nice to do it before we embark so that it's loaded on the cards when we arrive.

[tunaman2011]

Hi,

 

I've tried searching for this answer but couldn't find it. We know we want to upgrade to the Premium package (got Classic during 123Go) but I can't seem to figure out how to do that on the Celebrity website.

 

Anyone done this recently and can give me some pointers? Thought it would be nice to do it before we embark so that it's loaded on the cards when we arrive.

 

Greetings

 

Call Celebrity's cruise enhancement department or your TA and they should be able to take care of that quite easily.

 

Good Sailing

Tom

[reilly1]

I too upgraded easily by phone and the Premium upgrade showed the next day on "My Cruises Account".

[lovestx]

I too upgraded easily by phone and the Premium upgrade showed the next day on "My Cruises Account".

 

I dread getting in Celebrity's phone queue but guess I may not have a choice. Hopefully my online TA will be willing to help me with this.

[lucinjo]

If you used a TA, just call or email them. Ours just added it to our balance due. The upgrade appeared on "My Celebrity" a few days after we made final payment. We used email to our customer service rep at the online TA, so I have documentation.

[cle-guy]

You can also do it just as easily when you board. Any bar will arrange it for you in a moment's time as easy as buying a drink. Especially useful of you have OBC to spend, it can be used towards the package.

[lovestx]

Thanks, all. I have been in touch with my online TA and he's already said he'd take care of it.

[miched]

Don't rely on it being on our card when checking in. I had the package 4 times and 2 times it wasn't on the card. Once was after I upgraded before boarding, and was charged on my credit card. Had to stand in line at Guest Relations and was told that I wasn't o the list. Showed them my billings, and confirmations and was told those didn't mean anything and they would have to check into it. I called my TA and they also got involved. Found it much easier to pay on board and not fight for something.

 

Sticker or not it doesn't matter. You can have them make a new card if it is that important.

 

Drink up

🍺🍻🍸

[cle-guy]

I actually think the sticker is better, as staff can more readily see what package you are on feather than the small print 4 letter font that tells them otherwise.

[Kennyftlaud]

I actually think the sticker is better, as staff can more readily see what package you are on feather than the small print 4 letter font that tells them otherwise.

Hi Curt.

 

I frequently read your posts. Wanted to say thank you for your thoughtful words and observations.

Come join nov 1, 2014. TA Silhouette, rome to ft laud. Be nice to meet u.

Laters,

Ken

 

 

 

 

 

Ken Fort Lauderdale

Sent from my iPad

Edited May 29, 2014 by Kennyftlaud

[Pushka]

I've OBC so will be waiting until I board.

[swigso]

Just to let you know as well if you are Elite + you have

a coupon that gives you 15% of drink packages,

I am led to believe that you can use this to get 15%

Of the upgrade price.

[Lanwood]

I couldn't work out how to do it online either. I contacted my TA who phoned it through for me (apparently the wait time was several hours on hold mind you)...

[jagoffee]

Just to let you know as well if you are Elite + you have

a coupon that gives you 15% of drink packages,

I am led to believe that you can use this to get 15%

Of the upgrade price.

 

That would be good to know. Has anyone received the 15% off the upgrade? Can you still get as a credit if you upgrade in advance?

 

 

I had to call to upgrade. I do not believe it is possible to upgrade on line.

[bagpiper]

Just to let you know as well if you are Elite + you have

a coupon that gives you 15% of drink packages,

I am led to believe that you can use this to get 15%

Of the upgrade price.

 

We are Elite Plus and are entitled to a 10% discount on beverage package purchases. I was told you will not receive the discount when you upgrade to the premium package if you were given the package as part of a promotion (like the 1,2,3 Go promotion).

[cle-guy]

Hi Curt.

 

I frequently read your posts. Wanted to say thank you for your thoughtful words and observations.

Come join nov 1, 2014. TA Silhouette, rome to ft laud. Be nice to meet u.

Laters,

Ken

 

Thanks, Ken! end me an email so I can have you in my personal contacts.

 

I am watching that sailing actually, but will be hard pressed to make it unless i get some extra money or find a deal I can't pass up by then....as I'm already on the November 30'th Sillhouette Pied Piper post thanksgiving cruise ...

[Kennyftlaud]

Curt,

Do add me to your email.

I live in Ft Lauderdale

Talk soon

Ken

 

Kennyftlaud@aim.com

[kenevenpar]

What is the current cost to upgrade? Can I upgrade if DW does not?

 

Thanks

 

Ken

[ghstudio]

$11.50 per person per day (includes the 15% required gratuity). yes, one can upgrade and the other can stay with the classic package.

Edited June 2, 2014 by ghstudio

[kenevenpar]

$11.50 per person per day (includes the 15% required gratuity). yes, one can upgrade and the other can stay with the classic package.

 

Thank you! For me, that will work quite nicely:D.

[G&L in WPG]

Is there any price difference between upgrading in advance annd upgrading onboard?

[cub77cub]

We literally walked on board, turned to the nearest bar..and they upgraded it immediately. It took less than a minute!!

 

 

Hi,

 

I've tried searching for this answer but couldn't find it. We know we want to upgrade to the Premium package (got Classic during 123Go) but I can't seem to figure out how to do that on the Celebrity website.

 

Anyone done this recently and can give me some pointers? Thought it would be nice to do it before we embark so that it's loaded on the cards when we arrive.

[bagpiper]

Is there any price difference between upgrading in advance annd upgrading onboard?

 

We upgraded to the Premium package while onboard the Silhouette in April to be able to use some of our onboard credit. The cost was the same as doing it in advance...$11.50 per person per day.