icat2000 Posted September 14, 2014 #376 Share Posted September 14, 2014 Really poor from Princess Australia. Not in terms of giving a refunds or whatever to this cruise but the fact they know this ship has been limping around for months and they been using bandaid solutions to keep it running instead of cancelling cruises when the problems first started and get it sorted out for once and for all. Link to comment Share on other sites More sharing options...
icat2000 Posted September 14, 2014 #377 Share Posted September 14, 2014 I would imagine it would not be everyone and would definitely not applicable for all cruises. Perhaps more a case of those who complain loudest and longest getting what they want, (the squeaky wheels). Seems like that first time poster might have had some inside info or a lucky guess :D Link to comment Share on other sites More sharing options...
GUT2407 Posted September 14, 2014 #378 Share Posted September 14, 2014 Really poor from Princess Australia. Not in terms of giving a refunds or whatever to this cruise but the fact they know this ship has been limping around for months and they been using bandaid solutions to keep it running instead of cancelling cruises when the problems first started and get it sorted out for once and for all. That's true but I guess they had to weigh up people unhappy about missing a port or two, or a whole cruise cancelled. As it turns out they get both. Link to comment Share on other sites More sharing options...
icat2000 Posted September 14, 2014 #379 Share Posted September 14, 2014 That's true but I guess they had to weigh up people unhappy about missing a port or two, or a whole cruise cancelled. As it turns out they get both. I wonder how many cruises they will cancel. I would be nervous if I was the next after this sailing. Link to comment Share on other sites More sharing options...
MrsForsyth Posted September 14, 2014 #380 Share Posted September 14, 2014 I am on the next cruise after this and I am nervous. But will see how it goes. All we can so is make the most of it! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruise_me_Crazy Posted September 14, 2014 #381 Share Posted September 14, 2014 I am on the next cruise after this and I am nervous. But will see how it goes. All we can so is make the most of it! Sent from my iPhone using Forums MrsF. Can u please keep us posted if you receive any internal info! Would hate for Wow to get one up on us! :p :D :cool: plus I would like to know, have friends sailing on it soon. :) Link to comment Share on other sites More sharing options...
MrsForsyth Posted September 14, 2014 #382 Share Posted September 14, 2014 For sure! will be an interesting fortnight. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruise_me_Crazy Posted September 14, 2014 #383 Share Posted September 14, 2014 For sure! will be an interesting fortnight. Sent from my iPhone using Forums *fingers crossed* you get a good result! :) Link to comment Share on other sites More sharing options...
The_Big_M Posted September 14, 2014 #384 Share Posted September 14, 2014 Why only first time posters. I've seen some rubbish here claimed as fact from people in the 1000's of posts. I didn't say "only." As above, there are some 'first-timers' who just set to cause trouble with a thread. And by the way, just because it is the first post for that name, it doesn't actually mean it's not a ghost account for a user with "1000's of posts"... Link to comment Share on other sites More sharing options...
The_Big_M Posted September 14, 2014 #385 Share Posted September 14, 2014 It was just reported the Sea Princess has just cancelled it's northern Australia cruise from Fremantle. The old story of their actions coming back to bite them. Now they _have_ to pay refunds, lose the sailing, AND are giving full credit as compensation. And probably still have managed to increase their passenger dissatisfaction. It's tough for those passengers booked though. Link to comment Share on other sites More sharing options...
Johhno Posted September 14, 2014 #386 Share Posted September 14, 2014 Fremantle Ports now has the SP not leaving Fremantle until 6.00PM tomorrow night (Monday) heading to Geraldton. At least this gives them another full day to apply more Band aids to the old girl. Finger crossed for the next cruise. Link to comment Share on other sites More sharing options...
ONCRUISEMODE Posted September 14, 2014 #387 Share Posted September 14, 2014 (edited) I am on the next cruise after this and I am nervous. But will see how it goes. All we can so is make the most of it! Sent from my iPhone using Forums We are on the October 13th cruise out of Brisbane...and we are a bit nervous. We already had Princess cancel our original cruise...Sun Princess that we booked for October 17th. I don't know why or what happened but it was cancelled out of Sydney. It was very frustrating to have to revamp all our plans....however, we are coming from the US and our flights were already prepaid and non-refundable. Princess stated there was noting they could do about our flights so we booked the Sea Princess. Edited September 14, 2014 by ONCRUISEMODE Link to comment Share on other sites More sharing options...
rugbypopsie Posted September 14, 2014 #388 Share Posted September 14, 2014 and so back to the original argument,,,,really poor customer relations....if people had been given the option to defer or change cruises thus mess would have been handled much better. Link to comment Share on other sites More sharing options...
Sandielle Posted September 14, 2014 #389 Share Posted September 14, 2014 Full? story here on the 'Pandemic Princess' - http://www.perthnow.com.au/news/western-australia/fremantle-to-brisbane-cruise-cancelled-on-board-virus-vessel-sea-princess-because-of-technical-problems/story-fnhocxo3-1227058185412 Link to comment Share on other sites More sharing options...
LuckiePuris Posted September 14, 2014 #390 Share Posted September 14, 2014 (edited) MrsF. Can u please keep us posted if you receive any internal info! Would hate for Wow to get one up on us! :p :D :cool: plus I would like to know, have friends sailing on it soon. :) We received notification today that it is unknown how long repairs will take, and they are unsure when sea princess will sail again. We have been advised this will likely affect future c424 voyages. Edited September 14, 2014 by LuckiePuris Link to comment Share on other sites More sharing options...
MrsForsyth Posted September 14, 2014 #391 Share Posted September 14, 2014 How did you get this notification? Was it emailed? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dancinman66 Posted September 14, 2014 #392 Share Posted September 14, 2014 Would have thought they might have taken more time in Singapore to do a reasonable fix unless there is more wrong Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ONCRUISEMODE Posted September 14, 2014 #393 Share Posted September 14, 2014 We received notification today that it is unknown how long repairs will take, and they are unsure when sea princess will sail again. We have been advised this will likely affect future c424 voyages. The future of.....c424 ..... Means what.....?.:confused::confused::confused: Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 14, 2014 #394 Share Posted September 14, 2014 The future of.....c424 ..... Means what.....?.:confused::confused::confused: C424 is cruise scheduled to depart Brisbane for NZ on 29/9 - 13/10. I hope your cruise scheduled to depart Brisbane on 13/10 goes ahead as you've had enough bad luck already with Princess cancelling your first choice cruise. Link to comment Share on other sites More sharing options...
ONCRUISEMODE Posted September 14, 2014 #395 Share Posted September 14, 2014 (edited) C424 is cruise scheduled to depart Brisbane for NZ on 29/9 - 13/10. I hope your cruise scheduled to depart Brisbane on 13/10 goes ahead as you've had enough bad luck already with Princess cancelling your first choice cruise. Thank you...we are just waiting and hoping..and beginning to think "again" about alternative choices. You are most kind. Edited September 14, 2014 by ONCRUISEMODE Link to comment Share on other sites More sharing options...
icat2000 Posted September 14, 2014 #396 Share Posted September 14, 2014 Princess posted on FB that the ship is going to be fixed in Sydney. Link to comment Share on other sites More sharing options...
Wow_factor Posted September 14, 2014 #397 Share Posted September 14, 2014 Oh no a first time poster got it right. Should I say sorry? No I don't work for Carnival but I do work in the travel industry so I weighed into an area I know just a little about. Seemed to me that Princess was getting a bad rap from some that didn't have all the facts. Happy to clear that up for you Have a nice cruise, cruisers Link to comment Share on other sites More sharing options...
LuckiePuris Posted September 14, 2014 #398 Share Posted September 14, 2014 (edited) How did you get this notification? Was it emailed? Sent from my iPhone using Forums From Princess, however hopefully should be fixed quickly! Edited September 14, 2014 by LuckiePuris Link to comment Share on other sites More sharing options...
Pushka Posted September 14, 2014 #399 Share Posted September 14, 2014 (edited) The comments were accurate at the time of posting. So they were facts. When the post was made that refunds were being made then there were no publically available facts so that post was queried as to accuracy. It took a couple of days for the information to be made on Facebook by Princess. Until that occurred then none of us would rightly consider it fact. Where's the issue? I did notice you prefaced your post with "do now you all know". Clearly none of us did through our subsequent posts. In fact, you were the only one who seems to have known. I'm a Carnival shareholder btw, as are several of us here. Edited September 14, 2014 by Pushka Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted September 14, 2014 #400 Share Posted September 14, 2014 (edited) Really poor from Princess Australia. Not in terms of giving a refunds or whatever to this cruise but the fact they know this ship has been limping around for months and they been using bandaid solutions to keep it running instead of cancelling cruises when the problems first started and get it sorted out for once and for all. Yes, should have happened months ago. Terrible for the passengers to miss their cruise completely but at least it should be fixed properly now. Hopefully. Edited September 14, 2014 by MicCanberra Link to comment Share on other sites More sharing options...
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