Problem getting on already book page

[DrJW]

Could not get on this page today..'already booked'..anyione else having similar issue?

 

Thanks

 

J

[azcruiser64]

No problem for me,was just there. I'm using internet explorer if that helps

[LHT28]

no problem with firefox either

[wenjoyjack]

I have tried a few times with no luck - have passed it on to my TA to follow up.

 

 

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[Mike Moore]

Greetings Cruise Critic Members. I'd like to take the opportunity to introduce myself to the forum, as making sure that you have a pleasant experience on our website is my responsibility here at Oceania Cruises.

 

If you will be so kind as to send an email to webmaster@oceaniacruises.com with your booking number, we'll be happy to assist you.

 

Thank you for sailing with Oceania Cruises - we look forward to welcoming you onboard.

 

Kind regards,

 

Mike

[CintiPam]

Hi, Mike, and welcome to the CC Oceania forum. Very nice to see a post from the Oceania IT guru. You run a very good website!:)

[Paulchili]

Mike - yes, you do run a good website. However, it does not want to remember me, no matter how many times I log in and ask to be remembered.

I am saved each time by my Norton task bar that thankfully remembers all my logins & passwords.

[CowWhisperer]

Hi Mike,

 

Thank you for checking here to address O website concerns. Overall, it's a great site. One thing that I find challenging is how quickly it times out and logs you off. Often, I am trying to research shore excursions or do other research on other sites while referencing the Oceania site and I am timed out, lose my place on the O site, and have to log back in multiple times. This is frustrating. Can the time out length be adjusted? And I too have the same problem as Paulchili--the site never remembers me.

 

Many thanks for your assistance!

CW

[ORV]

Hi Mike,

 

Thanks for posting here. I would really like to see a search feature besides the one in Guest Services.

 

The website seems to work well for me with Google Chrome.

[PaulMCO]

Greetings Cruise Critic Members. I'd like to take the opportunity to introduce myself to the forum, as making sure that you have a pleasant experience on our website is my responsibility here at Oceania Cruises.

 

If you will be so kind as to send an email to webmaster@oceaniacruises.com with your booking number, we'll be happy to assist you.

 

Thank you for sailing with Oceania Cruises - we look forward to welcoming you onboard.

 

Kind regards,

 

Mike

 

 

Don't all scare him away it's his first post :)

[wenjoyjack]

Did you contact Mike at that address - I receive the message it may be a phishing site. Is the address and Mike genuine?

 

 

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[PaulMCO]

Did you contact Mike at that address - I receive the message it may be a phishing site. Is the address and Mike genuine?

 

 

Sent from my iPad using Forums mobile app

 

 

Cannot be a phishing site.. The domain is Oceania's... webmaster@domain is the standard email for the IT specialist at any company.

[Mike Moore]

Yes, I'm genuine! :)

 

We do appreciate all the feedback, as we strive for an exceptional web experience. All of your comments are noted and we'll be doing our best to address them in the coming months. Feel free to send any other feedback to webmaster@oceaniacruises.com, and those of you in the US, we wish you a happy and safe 4th of July weekend!

 

Mike

[wenjoyjack]

Thanks guys I've successfully logged in - had wrong booking number!

 

 

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