Concierge sparkling wine swap?

[coconutmonkey]

Hello. I am new to Celebrity concierge cabins and was wondering if I can swap the welcome sparkling wine for a bottle of red wine. If yes, is this done through the room steward or through room service?

Thanks.

[mickey89]

Don't waste your time, the wine is only valued at $15 and the alternative is undrinkable. We swapped for a bottle of White and poured in down the sink. Absolute rubbish...............

[chemmo]

Just speak to your room attendant.

[CYNSport]

Sometimes it is difficult for the room attendant to get this accomplished (think of the logistics if everyone asked for this). Another option is take it to dinner and see what the sommelier can do for you. A smile and a pleasant demeanor are helpful.

[Croooser]

It used to be no problem but seems like it is getting more difficult based on our experience:

 

- A few years ago in Blu the sommelier did exchange it but we waited until we had ordered and paid for wine from him for several nights

 

- April 2014 the sommelier in MDR had to call the head sommelier and he somewhat reluctantly agreed to do so again after we had bought a bottle very other night on a 16 night TA

 

- April 2015 our room attendant flat out refused as did guest services. After commenting on the mid cruise review (making sure not to rant but just to mention), the Hotel Director responded affirmatively.

 

One gets the sense that someone at corporate decided that if they turn down your request, that you will purchase that bottle that you wanted to exchange for.

 

Should they do it? Of course. Will they do it. Maybe.

 

YMMV

Edited June 29, 2015 by Croooser

[ghstudio]

We have received a $28 credit towards another bottle of wine on our last 6 cruises...we ask the sommelier the first night if we can get a credit and the answer has always been yes.

[jsf]

We traded it for 3 large bottles of water. It did take a couple of days, the cabin steward had to clear it with somebody.

J.

[Host Jazzbeau]

We got a $16 credit on our account which we used toward the purchase of a decent bottle of red wine. I guess the "champagne" they provide should be called "the bottled beer of champagnes!" :D:D:D

[hughdm]

Get some OJ and make Mimosas. It's good enough for that!

[Host Jazzbeau]

Get some OJ and make Mimosas. It's good enough for that!

 

Maybe -- especially with Celebrity's new "fresh-squeezed, just not here" juice, but it would ruin a Kir Royale.

Edited June 30, 2015 by Host Jazzbeau

[kathynorth]

Hello. I am new to Celebrity concierge cabins and was wondering if I can swap the welcome sparkling wine for a bottle of red wine. If yes, is this done through the room steward or through room service?

Thanks.

 

We always ask the sommelier if we can exchange the bottle from our cabin. We have always been told yes. Then we bring the bottle to the restaurant the following night. On our last cruise we received a $32 credit toward the bottle of our choice.

[Beanb41]

Its free enjoy it. Ask your steward the day before to put the bottle on ice first thing in the morning. Get some cheese, crackers, or bread and salmon from the buffet and take your chilled bottle up onto the upper deck and chill for an hour or more. Glasses are available at any bar. We generally get plastic ones just for safety sake.

[julia]

Its free enjoy it. Ask your steward the day before to put the bottle on ice first thing in the morning. Get some cheese, crackers, or bread and salmon from the buffet and take your chilled bottle up onto the upper deck and chill for an hour or more. Glasses are available at any bar. We generally get plastic ones just for safety sake.

 

 

Ummm.... no. It is NOT "free". It comes with the inflated price of concierge class cabins. Drinking cheap sparking wine (in a plastic glass? :eek:) is not a perk most would enjoy. Including the OP.

[UniPac]

Hello. I am new to Celebrity concierge cabins and was wondering if I can swap the welcome sparkling wine for a bottle of red wine. If yes, is this done through the room steward or through room service?

Thanks.

 

This has been discussed recently here:

http://boards.cruisecritic.com/showthread.php?t=2218952

 

I also posted some useful information in this thread:

http://boards.cruisecritic.com/showpost.php?p=46794550&postcount=39

[Muushka]

We have received a $28 credit towards another bottle of wine on our last 6 cruises...we ask the sommelier the first night if we can get a credit and the answer has always been yes.

 

This has been our experience also, $28 credit.

[jsf]

Its free enjoy it. Ask your steward the day before to put the bottle on ice first thing in the morning. Get some cheese, crackers, or bread and salmon from the buffet and take your chilled bottle up onto the upper deck and chill for an hour or more. Glasses are available at any bar. We generally get plastic ones just for safety sake.

 

Does it ever dawn on some people that there are people that don't drink alcohol?

[UniPac]

This has been our experience also, $28 credit.

 

How did you do it - take the sparkling one with you to dinner?

[coconutmonkey]

Thanks all for your replies. Its good to know some of you have had success in exchanging it or getting a credit. Adding orange juice in the morning is also a good idea.