Jump to content

Michaels concierge email pre cruise


ade99
 Share

Recommended Posts

Onboard Summit this week. Everything that we asked for through Tanji was nicely accommodated by Kim Reed, Michaels Club concierge, and Domnic, our butler. The butlers now report into Guest Relations through the Michaels Club concierge.

 

The goal/intent is for upper suite passengers to be contacted shortly after final payment has been made. We were also told that they want to know everything about upper suite passengers (ie music preference, food likes/dislikes, etc.). I don't think that part of the program is working quite yet!

Link to comment
Share on other sites

Onboard Summit this week. Everything that we asked for through Tanji was nicely accommodated by Kim Reed, Michaels Club concierge, and Domnic, our butler. The butlers now report into Guest Relations through the Michaels Club concierge.

 

The goal/intent is for upper suite passengers to be contacted shortly after final payment has been made. We were also told that they want to know everything about upper suite passengers (ie music preference, food likes/dislikes, etc.). I don't think that part of the program is working quite yet!

 

 

Great, thanks for reporting. We were on Equinox as the programme rolled out. We were concerned that there could be too many people in the chain and it would not work, great to hear everything is going well. Can't wait for next suite life experience (March).

Link to comment
Share on other sites

  • 3 months later...
Great, thanks for reporting. We were on Equinox as the programme rolled out. We were concerned that there could be too many people in the chain and it would not work, great to hear everything is going well. Can't wait for next suite life experience (March).

We're sailing in March from Valparaiso to Miami. Anyone know who the Michael's club concierge is on the Infinity?

At one point someone had a list of all the ships and the names of the Michael's club concierges, plus how to contact them. Not only can't I find it on CC, but I'm sure it's out of date.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail on Sun Princess®
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...