Lily815 Posted November 14, 2015 #1 Share Posted November 14, 2015 We just got off of the Escape, and there are two charges on 11/13 entitled "show tickets" in the amount of $5.40 each. The only show we had on the 13th was After Midnight. We did not have any drinks at the show. Is this something new?! i will have Amex remove the charges - just wondering if anyone else has had this happen? Link to comment Share on other sites More sharing options...
Rare LMaxwell Posted November 14, 2015 #2 Share Posted November 14, 2015 Let us know if you find out. Last morning invoices on multiple cruise lines have had phantom charges before. Usually low cost like these but simply not right. Link to comment Share on other sites More sharing options...
Lily815 Posted November 14, 2015 Author #3 Share Posted November 14, 2015 Let us know if you find out. Last morning invoices on multiple cruise lines have had phantom charges before. Usually low cost like these but simply not right. Well, I'm not even bothering to call NCL. I will just have Amex remove the charges as unauthorized. I was just wondering if anyone else had those charges and knew what they were. Link to comment Share on other sites More sharing options...
fshagan Posted November 14, 2015 #4 Share Posted November 14, 2015 Well, I'm not even bothering to call NCL. I will just have Amex remove the charges as unauthorized. I was just wondering if anyone else had those charges and knew what they were. I would call them as a courtesy. That is the procedure you are supposed to follow, and it gives the vendor the chance to correct it. Then, if they don't, you still can do a charge back. Many places of business will refuse to do business with people who issue credit card charge backs without first contacting them. Link to comment Share on other sites More sharing options...
bnorris10 Posted November 14, 2015 #5 Share Posted November 14, 2015 (edited) I would call them as a courtesy. That is the procedure you are supposed to follow, and it gives the vendor the chance to correct it. Then, if they don't, you still can do a charge back. Many places of business will refuse to do business with people who issue credit card charge backs without first contacting them. I would also call them after all they could tell you what exactly it is for and maybe it was something you simply forgot that you bought or something like that - It's fair to give them the option to at least tell you what it was and give them the chance to remove it - You would look silly to your credit card company if they come back with a signed receipt that you paid for something on the boat - I mean honestly $5 is not going to break you while you wait for NCL to figure it out and if it is then you have bigger issues than worrying about that $5 charge Edited November 14, 2015 by bnorris10 Link to comment Share on other sites More sharing options...
casofilia Posted November 14, 2015 #6 Share Posted November 14, 2015 Get in touch with NCL and keep pushing for an explanation. Do not unilaterally get the charge removed without giving the company a chance to explain. If you are wrong you could well be blacklisted and not able to use your credit card with them again. Good luck but keep pushing. Mike Link to comment Share on other sites More sharing options...
Lily815 Posted November 14, 2015 Author #7 Share Posted November 14, 2015 Get in touch with NCL and keep pushing for an explanation. Do not unilaterally get the charge removed without giving the company a chance to explain. If you are wrong you could well be blacklisted and not able to use your credit card with them again. Good luck but keep pushing. Mike Ok, thank you. Link to comment Share on other sites More sharing options...
sjbdtz Posted November 14, 2015 #8 Share Posted November 14, 2015 We just got off of the Escape, and there are two charges on 11/13 entitled "show tickets" in the amount of $5.40 each. The only show we had on the 13th was After Midnight. We did not have any drinks at the show. Is this something new?! i will have Amex remove the charges - just wondering if anyone else has had this happen? It's $5.39 and it's 18% gratuity on the $29.95 charge. Stephen . Link to comment Share on other sites More sharing options...
Rare electro Posted November 14, 2015 #9 Share Posted November 14, 2015 It's $5.39 and it's 18% gratuity on the $29.95 charge. Stephen . There is a gratuity on a show ticket? Link to comment Share on other sites More sharing options...
sjbdtz Posted November 14, 2015 #10 Share Posted November 14, 2015 There is a gratuity on a show ticket? Yup. The tickets used to be $34.95, and now they're $29.95 + 18% . Link to comment Share on other sites More sharing options...
Rare mking8288 Posted November 14, 2015 #11 Share Posted November 14, 2015 (edited) IF and if what Stephen thinks is :eek: true, how "nice" :rolleyes: of NCL to add 18% gratuity to a show - pending confirmation/clarification. It is what it is, not whinning, just another "change" for the cruise passenger's convenience - of course, LOL> :mad: Just wondering which team is going to share these gratuities <thumbdown> or, just different accounting methods used to book revenue, but ... whatever. # Shrug Edited November 14, 2015 by mking8288 Link to comment Share on other sites More sharing options...
sjbdtz Posted November 14, 2015 #12 Share Posted November 14, 2015 IF and if what Stephen thinks is :eek: true, how "nice" :rolleyes: of NCL to add 18% gratuity to a show - pending confirmation/clarification. It is what it is, not whinning, just another "change" for the cruise passenger's convenience - of course, LOL> :mad: Just wondering which team is going to share these gratuities <thumbdown> or, just different accounting methods used to book revenue, but ... whatever. # Shrug Well, it's straight from the Hotel Director's mouth, so I'm guessing it's true. I'm guessing it's the same people who used to benefit from it when it was lumped-in to the $34.95 price. . Link to comment Share on other sites More sharing options...
NMLady Posted November 14, 2015 #13 Share Posted November 14, 2015 Well, I'm not even bothering to call NCL. I will just have Amex remove the charges as unauthorized. I was just wondering if anyone else had those charges and knew what they were. Usually the credit card company expects you to contact the vendor first. Link to comment Share on other sites More sharing options...
SteveH2508 Posted November 14, 2015 #14 Share Posted November 14, 2015 SWAG here - is the show one with a meal thus you are waited upon? Link to comment Share on other sites More sharing options...
Gram1943 Posted November 14, 2015 #15 Share Posted November 14, 2015 After midnight is a complimentary show so there should not be 18% added. She must have gone to the dinner show that costs 29.95. Then there would be tax on that 29.95 Link to comment Share on other sites More sharing options...
Lily815 Posted November 14, 2015 Author #16 Share Posted November 14, 2015 Thanks all. As stated in my post, the only show we attended on 11/13 was After Midnight, which was complimentary. The dinner show was paid for a month before we boarded the ship. Link to comment Share on other sites More sharing options...
Lily815 Posted November 14, 2015 Author #17 Share Posted November 14, 2015 It's $5.39 and it's 18% gratuity on the $29.95 charge. Stephen . Pretty sure I can read my bill. It is $5.40 each, and is not a gratuity or a tax. Link to comment Share on other sites More sharing options...
Lily815 Posted November 14, 2015 Author #18 Share Posted November 14, 2015 Usually the credit card company expects you to contact the vendor first. Not for an unauthorized charge, and not Amex. Regardless, I sent an email to NCL. If they respond before the charge posts to my card, that's great. If not, Amex will remove it as soon as I notify them. I was only curious if this has happened to anyone else. In 15 NCL cruises, this is a first. Link to comment Share on other sites More sharing options...
sjbdtz Posted November 15, 2015 #19 Share Posted November 15, 2015 Not for an unauthorized charge, and not Amex. Regardless, I sent an email to NCL. If they respond before the charge posts to my card, that's great. If not, Amex will remove it as soon as I notify them. I was only curious if this has happened to anyone else. In 15 NCL cruises, this is a first. Yes, they will. And as soon as NCL shows them the slip of paper you signed when you checked-in, authorizing the charges, with your signature..... they'll add it back again. . Link to comment Share on other sites More sharing options...
RuthlessBoss Posted November 15, 2015 #20 Share Posted November 15, 2015 Thanks all. As stated in my post, the only show we attended on 11/13 was After Midnight, which was complimentary. The dinner show was paid for a month before we boarded the ship. How much did you pay? Link to comment Share on other sites More sharing options...
Lily815 Posted November 15, 2015 Author #21 Share Posted November 15, 2015 Yes, they will. And as soon as NCL shows them the slip of paper you signed when you checked-in, authorizing the charges, with your signature..... they'll add it back again. . LOL not even close. Link to comment Share on other sites More sharing options...
Lily815 Posted November 15, 2015 Author #22 Share Posted November 15, 2015 How much did you pay? $70.78. And I was wrong - it wasn't a month before sailing ... it was in August. I just pulled the receipt. Link to comment Share on other sites More sharing options...
jackson bernard Posted November 15, 2015 #23 Share Posted November 15, 2015 Maybe in Canada Stevie, in the USA they will just reverse it. Link to comment Share on other sites More sharing options...
RuthlessBoss Posted November 15, 2015 #24 Share Posted November 15, 2015 Yup. The tickets used to be $34.95, and now they're $29.95 + 18% . But he paid $35.39 per ticket.:confused: What could the extra be? Link to comment Share on other sites More sharing options...
Moby0215 Posted November 15, 2015 #25 Share Posted November 15, 2015 I just don't understand why you wouldn't just call and ask? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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