CruiseBrad2015 Posted November 20, 2015 #1 Share Posted November 20, 2015 Hi All! I'm trying to get a cruise booked but I'm having problems with the RC website. I have a cruise saved in my profile and when I click on the date I want, I get an error page. I tried clearing my browser's cache, cookies and browser history, but still have the same problem. Anyone else having this problem? Thanks! Link to comment Share on other sites More sharing options...
Clarea Posted November 20, 2015 #2 Share Posted November 20, 2015 (edited) Seems OK to me. I did a couple of searches and I'm seeing cruises show up. Edited November 20, 2015 by clarea Link to comment Share on other sites More sharing options...
rbschultz Posted November 20, 2015 #3 Share Posted November 20, 2015 Hi All! I'm trying to get a cruise booked but I'm having problems with the RC website. I have a cruise saved in my profile and when I click on the date I want, I get an error page. I tried clearing my browser's cache, cookies and browser history, but still have the same problem. Anyone else having this problem? Thanks! Seems to be broken. I tried searching for cruises and they all show up blank. Weird. Link to comment Share on other sites More sharing options...
yogimax Posted November 20, 2015 #4 Share Posted November 20, 2015 Brad, Welcome to Cruise Critic! Yes, there are problems with the website. When it happens I wonder if the problem is my computer or RCCL's website. More often than not, it is the website. You might want to call RCCL rather than deal with the online problems. Link to comment Share on other sites More sharing options...
SFD998 Posted November 20, 2015 #5 Share Posted November 20, 2015 I'm having the same problem. Let's me search for the cruise, but can't do anything past that point. Link to comment Share on other sites More sharing options...
Clarea Posted November 20, 2015 #6 Share Posted November 20, 2015 Hi All! I'm trying to get a cruise booked but I'm having problems with the RC website. I have a cruise saved in my profile and when I click on the date I want, I get an error page. I tried clearing my browser's cache, cookies and browser history, but still have the same problem. Anyone else having this problem? Thanks! What parameters are you using for your search? Maybe the problem is related to specific ships or dates? Link to comment Share on other sites More sharing options...
bouhunter Posted November 20, 2015 #7 Share Posted November 20, 2015 Pick up the phone. Link to comment Share on other sites More sharing options...
CruiseBrad2015 Posted November 20, 2015 Author #8 Share Posted November 20, 2015 Brad, Welcome to Cruise Critic! Yes, there are problems with the website. When it happens I wonder if the problem is my computer or RCCL's website. More often than not, it is the website. You might want to call RCCL rather than deal with the online problems. Thanks! I'll probably have to call, even though I hate talking on the phone. The cruise is for Feb and I'm worried about it getting sold out or the price going up. Link to comment Share on other sites More sharing options...
CruiseBrad2015 Posted November 20, 2015 Author #9 Share Posted November 20, 2015 What parameters are you using for your search? Maybe the problem is related to specific ships or dates? I found the cruise last night and saved it to my profile. It saved fine and shows up under my "saved cruises" in my profile. But when I click on the date I want, I get the "Oops...Looks like royalcaribbean.com is on vacation" page. Link to comment Share on other sites More sharing options...
TheTruthCanHurt Posted November 20, 2015 #10 Share Posted November 20, 2015 Oh the website. yes it's down again. today it's a little more entertaining. they show you the deals, but apparently the oasis now visits 0 ports. see the pdf I attached of my search Search Results - Royal Caribbean International.pdf Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted November 20, 2015 #11 Share Posted November 20, 2015 (edited) I got this email yesterday. "Dear James, The courtesy hold on your Royal Caribbean International® reservation has expired. Visit www.RoyalCaribbean.com to learn more about our action-packed ships and exciting destinations. Speak with one of our Certified Vacation Planners 24/7 at 1-866-562-7625 (United States and Canada) if you have any questions or need help planning. For our international contact information, please visit us at www.RoyalCaribbean.com/ContactUs. We hope you choose to cruise with us soon! Sincerely, Royal Caribbean International" Only I don't have any cruise on hold?:confused::confused: Edited November 20, 2015 by FLACRUISER99 Link to comment Share on other sites More sharing options...
Debde Posted November 20, 2015 #12 Share Posted November 20, 2015 Oh the website.yes it's down again. today it's a little more entertaining. they show you the deals, but apparently the oasis now visits 0 ports. see the pdf I attached of my search That's exactly how my search looked too!!! I'd be happy if they were updating all day and when it came back-it was more user friendly!! :) Link to comment Share on other sites More sharing options...
Erwin Family @ Sea Posted November 20, 2015 #13 Share Posted November 20, 2015 I have found that internet explorer works much better than firefox. Link to comment Share on other sites More sharing options...
molly361 Posted November 20, 2015 #14 Share Posted November 20, 2015 I can get the cruises to show up but when you go to pick the date it will not go any further into the booking process Link to comment Share on other sites More sharing options...
molly361 Posted November 20, 2015 #15 Share Posted November 20, 2015 I got this email yesterday. "Dear James, The courtesy hold on your Royal Caribbean International® reservation has expired. Visit www.RoyalCaribbean.com to learn more about our action-packed ships and exciting destinations. Speak with one of our Certified Vacation Planners 24/7 at 1-866-562-7625 (United States and Canada) if you have any questions or need help planning. For our international contact information, please visit us at www.RoyalCaribbean.com/ContactUs. We hope you choose to cruise with us soon! Sincerely, Royal Caribbean International" Only I don't have any cruise on hold?:confused::confused: I get those emails frequently and have no courtesy holds Link to comment Share on other sites More sharing options...
cruisenfever Posted November 20, 2015 #16 Share Posted November 20, 2015 When I click on the RCI site I get "It Looks Like Royal Caribbean is on Vacation". :D Link to comment Share on other sites More sharing options...
Desert Cruizers Posted November 20, 2015 #17 Share Posted November 20, 2015 This morning, I searched for Caribbean cruises and am seeing no Ports visited yet it shows prices but nothing else, must be their site again. Link to comment Share on other sites More sharing options...
TheTruthCanHurt Posted November 20, 2015 #18 Share Posted November 20, 2015 WOW... this is a first. now when you go to RCCL.com you get the "on vacation screen" not even a couple buttons. just the ON vacation. possibly the biggest IT failure I have seen yet. opening screen.pdf Link to comment Share on other sites More sharing options...
Pencruise Posted November 20, 2015 #19 Share Posted November 20, 2015 When I click on the RCI site I get "It Looks Like Royal Caribbean is on Vacation". :D Same for me, Royal Caribbean is on vacation ! Link to comment Share on other sites More sharing options...
Clarea Posted November 20, 2015 #20 Share Posted November 20, 2015 Now I'm getting the "vacation" message. However, I've got bookmarks saved for several future cruises, and those are still working, showing prices and allowing me to choose staterooms. Link to comment Share on other sites More sharing options...
CruisingChick Posted November 20, 2015 #21 Share Posted November 20, 2015 Just went to the website and this is what I saw. Link to comment Share on other sites More sharing options...
Parrotheadtoo Posted November 20, 2015 #22 Share Posted November 20, 2015 When I click on the RCI site I get "It Looks Like Royal Caribbean is on Vacation". :D Ahoy Mateys.... We are looking at a January Freedom cruise, and we are experiencing the same web page as cruisenfever. Link to comment Share on other sites More sharing options...
Janet524 Posted November 20, 2015 #23 Share Posted November 20, 2015 Ah, yes. Another day...another RC website issue. So what else is new? Link to comment Share on other sites More sharing options...
Beachammo Posted November 20, 2015 #24 Share Posted November 20, 2015 Just paid off two cruises.....worked fine this time Link to comment Share on other sites More sharing options...
cruisenfever Posted November 20, 2015 #25 Share Posted November 20, 2015 (edited) Vacation is over, working fine now. Edited November 20, 2015 by cruisenfever Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now