apuleius Posted February 5, 2016 #1 Share Posted February 5, 2016 I was on the west Caribbean ex FL on Silver Spirit in January and left an inconsequential item of clothing on board and was shocked at how much SS wanted to charge to mail it back to me. Any other experiences of lost and found items? Link to comment Share on other sites More sharing options...
Emtbsam Posted February 5, 2016 #2 Share Posted February 5, 2016 (edited) I was on the west Caribbean ex FL on Silver Spirit in January and left an inconsequential item of clothing on board and was shocked at how much SS wanted to charge to mail it back to me. Any other experiences of lost and found items? We are currently on board and would be happy to try to mail it back to you when we return if you are in the US. Oops, just noticed that you are in the UK. It would probably cost us as much as SS, but let us know anyway. Edited February 5, 2016 by Emtbsam Link to comment Share on other sites More sharing options...
apuleius Posted February 5, 2016 Author #3 Share Posted February 5, 2016 Yes, I'm in UK but can't believe it would cost $80 to post a lightweight sweater from US! Really appreciate your offer though! Link to comment Share on other sites More sharing options...
brumagin1 Posted February 5, 2016 #4 Share Posted February 5, 2016 Just did a quick check of the USPS international rate calculator for a box. The rates seem to vary from about $53 to $87, depending on size, weight,and time. A padded envelope is $60. Link to comment Share on other sites More sharing options...
apuleius Posted February 5, 2016 Author #5 Share Posted February 5, 2016 It's very light and small, so a padded envelope would do it. I'm just surprised at the cost .... Maybe there's a kind uk based passenger on board who could take it. Link to comment Share on other sites More sharing options...
patnlcc Posted February 5, 2016 #6 Share Posted February 5, 2016 I've emailed you to offer help! Link to comment Share on other sites More sharing options...
Host Dan Posted February 5, 2016 #7 Share Posted February 5, 2016 I'm really surprised that SS would even consider charging you. SB mailed me a lost item from the Med, and it cost me nothing. A very nice gesture from a luxury line. Link to comment Share on other sites More sharing options...
apuleius Posted February 6, 2016 Author #8 Share Posted February 6, 2016 Ah, yet another small difference that makes a difference between SB and SS! Link to comment Share on other sites More sharing options...
apuleius Posted February 6, 2016 Author #9 Share Posted February 6, 2016 @emtbsam could you post an email address for a direct response? Thanks! Link to comment Share on other sites More sharing options...
Emtbsam Posted February 6, 2016 #10 Share Posted February 6, 2016 @emtbsam could you post an email address for a direct response? Thanks! I am emtbsam at yahoo dot com. I am in the US. I believe someone from the UK also offered to help. Link to comment Share on other sites More sharing options...
Suite Travels Posted February 6, 2016 #11 Share Posted February 6, 2016 We once left a very expensive camera lens in a drawer on a Crystal sailing. When we reported it the lens was found and shipped to us at no cost. I am shocked that SS would charge you. Link to comment Share on other sites More sharing options...
Kilroyshere Posted February 6, 2016 #12 Share Posted February 6, 2016 (edited) I am NOT surprised how SS is handling this. Below is CruiseCritics posted data regarding former cruiser ratings: - Silverseas scored the LOWEST satisfaction ("Loved It" ratings) among these small ship, luxury cruise lines. - Silversea had the LOWEST percentage of "Excellent" reviews and the HIGHEST percentage of "Terrible" reviews. Azamara: 85% Loved It, 4 Stars Overall and 4 Stars Value Crystal: 84% Loved It, 4 Stars Overall and 3 Stars Value Seabourn: 83% Loved It, 4 Stars Overall and 4 Stars Value Regent: 71% Loved It, 4 Stars Overall and 4 Stars Value Silversea: 66% Loved It, 3 Stars Overall and 3 Stars Value Edited February 6, 2016 by Kilroyshere Link to comment Share on other sites More sharing options...
Suite Travels Posted February 6, 2016 #13 Share Posted February 6, 2016 I read this as well. Azamara is not a luxury line. I think they are considered a premium plus line. We tried SS twice on the Shadow and were underwhelmed. We will stick to Crystal. Link to comment Share on other sites More sharing options...
KaraokeQueen Posted February 7, 2016 #14 Share Posted February 7, 2016 We left $3000 worth of Swiss Franc in an envelope laying on our bed. SS not only attempted to contact us immediately after we left the ship but, kept trying until they reached us. Then instead of trying to send us the funds, it was hand delivered. SS is a first rate company. Link to comment Share on other sites More sharing options...
Seafairer Posted February 9, 2016 #15 Share Posted February 9, 2016 We once left a very expensive camera lens in a drawer on a Crystal sailing. When we reported it the lens was found and shipped to us at no cost. I am shocked that SS would charge you. We had the same experience on Crystal last year. Only it was a cheap travel clock with sentimental value. Not only did they not charge us, they mailed it via overnight delivery! Link to comment Share on other sites More sharing options...
apuleius Posted February 14, 2016 Author #16 Share Posted February 14, 2016 Thanks to this CC board and @emtbsam I'm going to be reunited with my sweater! What a great resource this is! Link to comment Share on other sites More sharing options...
Emtbsam Posted February 15, 2016 #17 Share Posted February 15, 2016 The sweater is in my checked luggage, and we are in the Delta lounge at EZE. Let's hope that your sweater (and my suitcase) both get back to USA. Cruisecritic.com is a great resource. Link to comment Share on other sites More sharing options...
Rare WesW Posted February 15, 2016 #18 Share Posted February 15, 2016 Kudos Victoria for your thoughtfulness! Hopefully Ida and I will see Dieter, Debbie, David, Bob and you in the Atlanta airport international terminal's arrival lounge Tuesday very early. Link to comment Share on other sites More sharing options...
Rare spinnaker2 Posted February 16, 2016 #19 Share Posted February 16, 2016 Lovely that cc boards can function to reunite sweaters and connect us all in a good way Link to comment Share on other sites More sharing options...
patnlcc Posted February 16, 2016 #20 Share Posted February 16, 2016 That's good news. Link to comment Share on other sites More sharing options...
Emtbsam Posted February 16, 2016 #21 Share Posted February 16, 2016 We made it! Will mail it tomorrow. Link to comment Share on other sites More sharing options...
apuleius Posted February 16, 2016 Author #22 Share Posted February 16, 2016 Fantastic! Thanks again. Link to comment Share on other sites More sharing options...
Alipius Posted February 19, 2016 #23 Share Posted February 19, 2016 (edited) Sorry, but this one about 'We left $3000 worth of Swiss Franc in an envelope laying on our bed' is just too wacky for words. When you are leaving a Cabin, there will be nothing, I repeat, nothing other than what you saw when you walked in! As for an envelope on the bed!! And, so, how many other things 'laying' on the bed could've obscured your vision of an envelope there? Answer: None! Leaving clothing in a drawer I can partly understand. But, even then, you go through and look into those 3+ times, surely. Only if the ship is sinking and you're abandoning it could you miss 'an envelope laying on the bed'. And, walking down the passageway, neither of you said: "Ya sure you got the 3000 in Swiss Francs?"!! Edited February 19, 2016 by Alipius Link to comment Share on other sites More sharing options...
Suite Travels Posted February 19, 2016 #24 Share Posted February 19, 2016 We use a cross check system. Nothing in the drawers check and cross check, nothing on the bed or under. Nothing in the safe. Nothing in the bathroom. Do you have your custom form filled out with your passport etc. We learned this system after we left an expensive Nikon lens in the closet several years ago which was returned to us free of charge. Link to comment Share on other sites More sharing options...
Emtbsam Posted February 20, 2016 #25 Share Posted February 20, 2016 The sweater has been returned free of charge and more importantly, the basis for a new friendship has been formed. Isn't that what life is all about? Link to comment Share on other sites More sharing options...
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