Celebrity made it easy to get free go best perk with Suite

[Mac303]

We booked a sky suite on the Solstice in January for an Alaska sailing in Sept. 2017, at the time we added the go best package at a cost fo $630, for two.

 

Received an email the other day offering the go best package for free when you book a suite, I called the Captains Club # and without any problems they adjusted the price and sent me an updated invoice.

[Muushka]

Suite!! Oops, I meant Sweet!

[Cruise a holic]

We booked a sky suite on the Solstice in January for an Alaska sailing in Sept. 2017, at the time we added the go best package at a cost fo $630, for two.

 

Received an email the other day offering the go best package for free when you book a suite, I called the Captains Club # and without any problems they adjusted the price and sent me an updated invoice.

 

Celebrity is very good about making adjustments. I check all of my pending reservations at least weekly as each time a downward adjustment is offered, they adjust. That is one reason why I typically deal directly with Celebrity, or any cruise line directly, as you can change the reservation 24 -7 until the cruise is paid for- Have also upgraded after cruise is paid for if the rate is really great. I have decided the "perks" TA's offer, isn't worth the loss of the freedom to book and rebook at a moments notice.

 

Enjoy your cruise.

[ORV]

Celebrity is very good about making adjustments. I check all of my pending reservations at least weekly as each time a downward adjustment is offered, they adjust. That is one reason why I typically deal directly with Celebrity, or any cruise line directly, as you can change the reservation 24 -7 until the cruise is paid for- Have also upgraded after cruise is paid for if the rate is really great. I have decided the "perks" TA's offer, isn't worth the loss of the freedom to book and rebook at a moments notice.

 

Enjoy your cruise.

 

You do understand that a good TA can do all of that also?

 

For me it's one call or an email and it's taken care of. Why should I set on the phone and deal with an Celebrity customer service person when I don't have to?

 

To each their own but to me this "control" or "freedom" that people are always talking about by is really the opposite.

[jelayne]

I agree with ORV our TA handles price adjustments, cabin changes, etc 7 days a week and gives us substantial OBC.

[Mac303]

You do understand that a good TA can do all of that also?

 

For me it's one call or an email and it's taken care of. Why should I set on the phone and deal with an Celebrity customer service person when I don't have to?

 

To each their own but to me this "control" or "freedom" that people are always talking about by is really the opposite.

 

 

I act as my own TA, I read the email offer from Celebrity, and called the Captains club #, I spent 5 mins on the phone saved myself a total of $750.

 

so how is that for control or freedom?

[hvbaskey]

I act as my own TA, I read the email offer from Celebrity, and called the Captains club #, I spent 5 mins on the phone saved myself a total of $750.

 

so how is that for control or freedom?

 

5 minutes or less :p

 

I read the email, forwarded it to my Celebrity Vacation Planner, who had already created a list of her Clients who would be entitled to the extra benefits (I just beat her to the punch - LOL), and with "very little effort" had a great package for our Sky Suite with "brilliant" OBC.

 

I have never been happier! The flexibility and freedom is an amazing feeling.

 

Heather

[Cruise a holic]

I act as my own TA, I read the email offer from Celebrity, and called the Captains club #, I spent 5 mins on the phone saved myself a total of $750.

 

so how is that for control or freedom?

 

I agree with you- while some TA's are very responsive- not a 10 PM or on a Sunday- they also take off and sometimes their collegues aren't very responsive. The mission is commission!

[CHEZMARYLOU]

Wish we could do it for our Alaska sailing but the cost of suites have skyrocketed since we booked. I'm talking an additional $1000 for 2 in a RS. We have a CS & it has been sold our for months and I understand the price will also be much higher if one becomes available.

[chewsifer1220]

We are in a S1 on our upcoming cruise and our TA alerted us to the price drop due to the Go Best promo change. She had everything done before I even knew what the new promo was. I'll not ever act as my own TA when my TA does that great of a job.

 

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