What to do? Booked room won't be big enough.

[triptolemus]

 

The SF suites used to be called Romance Suites - that implies they are cozy - translation - small. By the time you get a table with chairs, another chair and the sofa there is barely room to walk around.

 

They're not THAT small. Jeez... don't families do 4 in a balcony cabin all the time?

 

[NCLfamily]

We have two girls 14 & 12 in our balcony and manage fine. That cabin looks huge in comparison [emoji3]

[Turtles06]

Adding to triptolemus's photo posted above, here's a view showing the sofa as well as the bed. This is 10164 on the Gem, rated only for three; I have no idea what NCL does differently in the SFs that are rated for four people, as the cabin sizes are the same. Anyone have a photo? Is the sofa bigger? Do they roll a cot in? (As folks have noted above, these used to be "Romance Suites" restricted to two people.)

 

[Total aside: I took this photo in February. It makes me a little nuts to look at it and be reminded at how worn, shabby, and dated the furnishings in these suites have become, and how incredible it is that NCL had the Gem in dry dock just a few months earlier and did nothing to these suites but replace the carpet.]

 

 

(photo by turtles06)

[triptolemus]

Adding to triptolemus's photo posted above, here's a view showing the sofa as well as the bed. This is 10164 on the Gem, rated only for three; I have no idea what NCL does differently in the SFs that are rated for four people, as the cabin sizes are the same. Anyone have a photo? Is the sofa bigger? Do they roll a cot in? (As folks have noted above, these used to be "Romance Suites" restricted to two people.

 

None of the SF penthouses (on Jewel Class) will hold 4. Only the SE penthouses on deck 10 and deck 9, under the bridge bump out, are rated for 4. I guess the bump out adds room to the interior. Never been in one, though,

 

 

Edit: I take that back. Looks like the corner SF suites do indicate 4. I've been in several and cannot recall that they're any bigger than the middle ones. Who knows. Maybe its a life boat capacity thing...

Edited July 3, 2016 by triptolemus

[NLH Arizona]

Adding to triptolemus's photo posted above, here's a view showing the sofa as well as the bed. This is 10164 on the Gem, rated only for three; I have no idea what NCL does differently in the SFs that are rated for four people, as the cabin sizes are the same. Anyone have a photo? Is the sofa bigger? Do they roll a cot in? (As folks have noted above, these used to be "Romance Suites" restricted to two people.)

 

 

I've stayed in a few SF's on the Pearl and they are the same. Cabin same size and the sofa is the same. If you look on the Pearl's deck plans, it does state that some hold 4 people.

[CGinMTL]

Why can't one of the kids sleep in the same room as the Nanny. ? of course, that does not solve the issue of "perk suites" for 2 people.

[Turtles06]

I've stayed in a few SF's on the Pearl and they are the same. Cabin same size and the sofa is the same. If you look on the Pearl's deck plans, it does state that some hold 4 people.

 

Yes, thanks, I saw that. Wish the OP had as well when she was on the phone with NCL, and had specified the number of the cabin she needed (or knew that the NCL rep was mistaken about the selected cabin, if that's what happened). Of course, if the OP clearly explained to the NCL rep what she needed and the rep told her cabin X was rated for four, the error is on NCL. (Just not clear that physically anything would be different -- how is the 4th person accommodated in the Pearl's SFs that are rated for 4? A rollaway?)

Edited July 3, 2016 by Turtles06

[Turtles06]

Why can't one of the kids sleep in the same room as the Nanny. ? of course, that does not solve the issue of "perk suites" for 2 people.

 

That is in fact how the OP booked it (apparently to save money on a single supplement for the Nanny), but the OP stated above that neither kid actually wants to sleep in the cabin with the Nanny (and frankly, imho, the Nanny should have some privacy), and that the parents want family time with their kids.

Edited July 3, 2016 by Turtles06

[NLH Arizona]

That is in fact how the OP booked it (apparently to save money on a single supplement for the Nanny), but the OP stated above that neither kid actually wants to sleep in the cabin with the Nanny, and that the parents want family time with their kids.

Hopefully NCL will be sympathetic, but since the OP did book three in the suite and two in the inside cabin, they might say she got what she booked. Sometimes when you do things to save money, you get the short end of the stick when trying to talk a company into making changes.

[df5250]

I don't have pictures, but friends (a family of 4) stayed in aft penthouse on the Dawn. The cabin steward brought in two cots and set them up directly in front of the couch. The suite was wall to wall (window) bed!

I wonder since its so close to sailing if the issue has more to do with (lifeboat) capacity vs the suites ability to hold four.

[knitlady037]

None of the SF penthouses (on Jewel Class) will hold 4. Only the SE penthouses on deck 10 and deck 9, under the bridge bump out, are rated for 4. I guess the bump out adds room to the interior. Never been in one, though,

 

 

Edit: I take that back. Looks like the corner SF suites do indicate 4. I've been in several and cannot recall that they're any bigger than the middle ones. Who knows. Maybe its a life boat capacity thing...

 

 

There are 2 SF suites on deck 9 and 10 that hold 4. What cabin did OP originally book? No mention was made of original cabin number. They are all clearly marked 3 and 4 on the deck plans. They will not bring a roll away bed into a cabin that has 3 for an occupancy rate so that is not an option. you cannot exceed cabin capacity.

[Leavethekidswithmom]

The OP booked 3 in the SF and 2 in the inside cabin.

[bluesea777]

Hoping you experienced cruisers can help a newbie...

 

Will be going on 2nd cruise of my life in 5 weeks, 7 nights to Alaska on NCL pearl. We are a family of 4 (kids 11&9) and our 20 yo nanny. I spent a LONG time on the phone with an NCL rep when I booked back in November to get a room configuration that would allow us to have both of our kids in our room, and we ended up booking an aft penthouse suite (SF) and an inside room across the hall for our nanny. We divided our party up for the reservation as 3 in the suite and 2 in the room as we were told that was most financially advantageous. Of note, some SF suites state they hold 3 and some 4, but I painstakingly chose one that holds 4, so I thought... Now, 5 weeks before we sail, a different NCL staffer is telling me that our suite only holds 3. She's checking with the ship to see if a rollaway can be put in that room, but she states that our only other option would be to move to a 2 br family villa (presumably on our dime).

My husband is frustrated and feels that NCL made the error and should pay for our upgrade to the family suite. In reality, one of our kids could share the room with our nanny, but neither wants to, and it kind of ruins our plans for family time. I'm feeling like I might be ok if they can do a rollaway in our existing suite, but I might be kicking myself if that makes our room crazy tight.

Anyone with an experience like this?

 

Hi, can you tell us which deck your SF suite is on?

 

Deck 8 SF cabins are for 3 ppl, but the SF cabins on decks 9 and 10 hold 4 ppl ... according to the Pearl deckplans.

 

Perhaps an alternative is to bring a blow up twin size air mattress? They may not bring in the roll away bed if the cabin is designated to hold 3, but if you bring the air mattress it'll be okay. Think sleepovers.

 

Also, the child/person who is booked into the inside room with the nanny needs to go with her to the muster station for the muster drill, if both cabins have different muster station # (this will be shown on your ship cards when you collect them at check in (and no, you cannot change as each room is already assigned to a specific muster station)).

Edited July 3, 2016 by bluesea777

[DeeT]

That would be my vote. Time to get a nanny for our kids - 17 & 13.

 

ha ha ha!!!

[knitlady037]

Hoping you experienced cruisers can help a newbie...

 

Will be going on 2nd cruise of my life in 5 weeks, 7 nights to Alaska on NCL pearl. We are a family of 4 (kids 11&9) and our 20 yo nanny. I spent a LONG time on the phone with an NCL rep when I booked back in November to get a room configuration that would allow us to have both of our kids in our room, and we ended up booking an aft penthouse suite (SF) and an inside room across the hall for our nanny. We divided our party up for the reservation as 3 in the suite and 2 in the room as we were told that was most financially advantageous. Of note, some SF suites state they hold 3 and some 4, but I painstakingly chose one that holds 4, so I thought... Now, 5 weeks before we sail, a different NCL staffer is telling me that our suite only holds 3. She's checking with the ship to see if a rollaway can be put in that room, but she states that our only other option would be to move to a 2 br family villa (presumably on our dime).

My husband is frustrated and feels that NCL made the error and should pay for our upgrade to the family suite. In reality, one of our kids could share the room with our nanny, but neither wants to, and it kind of ruins our plans for family time. I'm feeling like I might be ok if they can do a rollaway in our existing suite, but I might be kicking myself if that makes our room crazy tight.

Anyone with an experience like this?[/QUO

 

As I am rereading this again, something does not ring true. How did she book an inside cabin for a 20 year old? Is the nanny now not going and they only need the 1 cabin and trying to get a refund on the inside? Wish the OP would come back and clear this up with a few answers.

[bonvoyagie]

When we sailed on the Pearl in a 10 deck SF suite they had just gone through and replaced the sofa/beds - at that time the deck plans still showed 4pax - however the booking engine would not allow more than three. This was confirmed by NCL at the time as well as posts here in CC.

 

There are only two SE category suites on deck 10 that have the older sofas that sleep two and therefore allow 4 people.

 

All of the SF suite rooms are identical - the only difference between the deck locations is the size of the balcony.

 

Pictures are deceiving and without removing furniture from the room, there is no place to set up another bed.

 

I would also not recommend trying to sleep on the balcony in AK.

Edited July 4, 2016 by bonvoyagie

[Casino Comp Chick]

At the same time the OP is addressing the cabin issue, they may also need to address another issue...the two booked in the inside across the hall won't be eligible for suite perks. I just went through this with one of my bookings!

 

Actually if they switch up the ressie they can. Put the nanny in the suite on paper and the 2 kids in the inside and they will all have the perks.

[LMaxwell]

Actually if they switch up the ressie they can. Put the nanny in the suite on paper and the 2 kids in the inside and they will all have the perks.

 

How does that work? :confused:

[Casino Comp Chick]

How does that work? :confused:

 

Move the nanny to the suite reservation and move both minor children to the inside cabin. The kids will be granted full suite perks as they are minors and the expectation is you eat with your parents, you swim with your parents etc.

I have done it before, others have done it as well.

 

FYI-it only works with minor children, if there is any adult on the reservation it will not be granted.

Edited July 4, 2016 by Casino Comp Chick

[LMaxwell]

Move the nanny to the suite reservation and move both minor children to the inside cabin. The kids will be granted full suite perks as they are minors and the expectation is you eat with your parents, you swim with your parents etc.

I have done it before, others have done it as well.

 

FYI-it only works with minor children, if there is any adult on the reservation it will not be granted.

 

Thanks for the explanation. I thought the inside cabin occupants would be denied, but explaining it as a minor/custodian arrangement I understand.

[Casino Comp Chick]

Thanks for the explanation. I thought the inside cabin occupants would be denied, but explaining it as a minor/custodian arrangement I understand.

 

Yes that is why it only works with minors.

Your welcome

[Turtles06]

Move the nanny to the suite reservation and move both minor children to the inside cabin. The kids will be granted full suite perks as they are minors and the expectation is you eat with your parents, you swim with your parents etc.

I have done it before, others have done it as well.

 

FYI-it only works with minor children, if there is any adult on the reservation it will not be granted.

 

Can two (minor) children be booked in a cabin with no adult?

 

Separately, this has now become one of those classic Cruise Critic threads where an OP comes along, reports a problem/asks some questions, then pretty much disappears as the rest of us hash it all around and beat it to death. :)

[Arzeena]

Can two (minor) children be booked in a cabin with no adult?

 

:)

 

That was my question too.

[Boschmann]

Can two (minor) children be booked in a cabin with no adult?

 

It cannot be done on the website and you need a knowledgeable PCC as many will say it can't be done. There are many threads with posters that have done it. About a year ago NCL began cracking down on some abuses where two families would book all the adults in one suite and put all the kids in a non-suite. That seems to have made it a little more difficult now, but it still happens for legitimate cases like the OP has.

 

Edit: The adult nanny may be throwing up flags in this case.

Edited July 4, 2016 by Boschmann

[Turtles06]

It cannot be done on the website and you need a knowledgeable PCC as many will say it can't be done. There are many threads with posters that have done it. About a year ago NCL began cracking down on some abuses where two families would book all the adults in one suite and put all the kids in a non-suite. That seems to have made it a little more difficult now, but it still happens for legitimate cases like the OP has.

 

Edit: The adult nanny may be throwing up flags in this case.

 

Not sure what you mean by the OP's "legitimate case." How many people should get suite benefits v. how many people are actually paying for them (by being booked IN a suite)?