Ruby Princess after Sept 2018

[girlguide]

Did anyone else notice the October 2018 - May 2019 itineraries for Ruby Princess are no longer showing in the cruise planning menu?

 

I have a one nighter (Vancouver - Seattle) booked for May 10th, 2019 - it shows in my booked cruise list, but in my saved cruises list it has the "sailed or cancelled" message.

 

It was there last night when I was checking prices & now it's gone :(

[MixerDave]

Just found out our 12/4/2018 Hawaii has been cancelled - Princess told me it happened this morning and they will let me know this afternoon what the alternatives are .

[DSLibrarian]

Just received a call from Princess that our Feb 2019 Baja Peninsula/Sea of Cortez cruise on the Star Princess is now on the Ruby instead. Not sure what's happening with the Star Princess but this provides some info on the Ruby Princess.

[f-mattox]

Our March 11, 2019 Hawaii cruise on Ruby Princess has been changed to Emerald Princess; so some kind of shuffling of the ships is going on.

[jenng1976]

Oh no ... we just booked the 6 night coastal on Ruby for Oct 2018 a couple weeks ago. I was so happy about the Sip & Sail and Canada 150 OBC!

 

It's still showing in my Princess account, but not listed for sale on the website.

 

Guess I will look out for an email - thanks for the heads up Girlguide.

 

Jenn

 

 

Sent from my iPad using Forums

[ceilidh1]

I just went in to check my booking for Dec 2018 on Ruby to Hawaii....it's not showing either but no notification from Princess about it.

[MixerDave]

I just went in to check my booking for Dec 2018 on Ruby to Hawaii....it's not showing either but no notification from Princess about it.

My understanding is the Emerald will take her place. Which sailing are you on? We are 12/4/2018

[ceilidh1]

My understanding is the Emerald will take her place. Which sailing are you on? We are 12/4/2018

 

Currently booked on the cruise after yours - Dec 19th

[jennybenny]

Well, my Star Princess Nov 2018 cruise is no longer showing available to book and Princess representatives don't know what's going on. I really like my booked cabin. I would be really upset if ships/cabins got rearranged. :(

[f-mattox]

The Princess rep. that called me about the substitution of Emerald Princess for Ruby Princess said everything about my booking would stay the same--only the ship would change.

[jimd909]

Got a call today and was told the Ruby is taking over for the Star in Mexico, Dec. 20198.

[ar1950]

Got a call today and was told the Ruby is taking over for the Star in Mexico, Dec. 20198.

 

Hope that the Star isn't following the Golden to the Australia/Asia area.

[CeeCee59]

My Hawaii cruise in April 2019 booked on the Ruby seems to have disappeared too.

[Astro Flyer]

Thankfully the changes to the Star's schedule only affected my saved January 2019 cruise to Mexico. Obviously there are adjustments being made & hopefully all of the missing gaps in schedules will soon be restored.

 

More importantly that those booked on affected cruises are only switching between the identical Ruby & Emerald. But there's nothing currently scheduled for the Star after October 2018. :confused:

Edited July 11, 2017 by Astro Flyer

[thistledoo]

From Princess today - Our 33-night B2B Emerald Princess South America February 2019 is cancelled. Star Princess will be doing some Sth America runs, with the new itineraries not yet finalised. They have promised to work with us to help find a suitable alternative once this happens.

[Papa Yoda]

Got the call this AM. Ruby is taking Star Mexico cruises. Golden is taking Ruby HI cruises, and Star is doing the "Andes"

 

We had a Star b2b to Mexico

 

Was totally PO'ed since we had finally managed to book a Grand Suite for a reasonable price with Sip-N-Sail

[koolforkatz]

Oh no ... we just booked the 6 night coastal on Ruby for Oct 2018 a couple weeks ago. I was so happy about the Sip & Sail and Canada 150 OBC!

 

It's still showing in my Princess account, but not listed for sale on the website.

 

 

Interesting. I also booked this cruise and while it still shows in my Princess account, I received a "voyage goodwill" OBC on another cruise today and had no idea why.

 

Now I have an idea why....

[jenng1976]

Well - I got my official email overnight cancelling our trip. Boo Princess![emoji22] (Though I've also had it happen before on Carnival).

 

They offered $15pp OBC to transfer to a similar or any other itinerary.

 

Question: In past, have they ever also protected a rate to a similar sailing? We had an aft premium balcony for the 6 night on Ruby - but of course the other itins cost more since they're all 7 nights.

 

They suggested an Island Princess sailing, but she doesn't even have aft balconies! I'm *hoping* that if asked they would protect our rate for the same cabin category on a similar 7 night cruise.

 

Otherwise - I will probably either transfer the booking to a regular balcony and continue to shop around for a better cruise on HAL or Celebrity to see if I find something I like better.

 

Have to admit, I'm quite bummed about this! I was really excited about our cabin and this itin. [emoji22]. Advice?

 

Jenn

 

 

 

Sent from my iPad using Forums

[CruzinPat]

Just received email from Princess advising us that our Jan 2019 South America cruise on Emerald Princess is now on Star Princess and we will receive details of voyage and cabin assignment by July 19th.

[tjcletsgo]

Just received a call from Princess that our Feb 2019 Baja Peninsula/Sea of Cortez cruise on the Star Princess is now on the Ruby instead. Not sure what's happening with the Star Princess but this provides some info on the Ruby Princess.

 

Me too and it's great news:cool:

[Sacto Rick]

Everyone is getting a new ship except SF. We get the oldest ship in the fleet..

The Grand Princess. :o

[ceilidh1]

Got an email last night informing me that my booked cruise for Dec 19th to Hawaii will now be on Emerald rather than Ruby. Email says rate and offers will be protected and cabin will be in similar area of ship - though doesn't specify same cabin. Also says that a new booking confirmation with cabin number, etc will be sent soon.

[cruzsnooze]

My May 8 2019 cruise from L.A. to Vancouver on the Star is cancelled and offered a measly $15 OBC to book something else.

[MixerDave]

Got an email last night informing me that my booked cruise for Dec 19th to Hawaii will now be on Emerald rather than Ruby. Email says rate and offers will be protected and cabin will be in similar area of ship - though doesn't specify same cabin. Also says that a new booking confirmation with cabin number, etc will be sent soon.

 

A quick look at the deck plans for both ships appear to be the same cabin configuration - seems it would be simply a matter of assigning the same cabins - but wait - this makes too much sense. I will be REALLY p*ssed if I lose the cabin we have marked do not upgrade!

[girlguide]

No news (calls or emails) yet on our Ruby one nighter. It's still in my upcoming cruise list & not locked if I wanted to change anything for dining, bed configuration etc..

 

I did see they have a 7 night coastal on the Royal ending in Vancouver on May 11th, 2019. If Royal is going to do the 2019 Alaska season out of Seattle we might end up with our one nighter a day later on Royal. That would work for us!:D

 

For anyone being switched to Star for South America - we did 21 nights Valparaiso to Vancouver in 2016 on the Star & really enjoyed it. Nice size ship & it has the covered pool area!