muladybug Posted November 29, 2017 #1 Share Posted November 29, 2017 We just got a call from the upgrade fairy and went from an E1 balcony to a TS - 2 bedroom, 2 bath suite. :D We are beyond excited, but now I have a several questions. We are Diamond, Diamond plus and Emerald. Will the Emerald be allowed to join us in the Diamond lounge? Are there any other perks besides getting double the Crown and Anchor points? What is concierge service? What are the balcony configurations on the TS? It looks like a wrap around. Link to comment Share on other sites More sharing options...
vistapat Posted November 29, 2017 #2 Share Posted November 29, 2017 Wow, Denise. Great surprise for you guys. Sailaway party's at your place, yes?;p Pat Link to comment Share on other sites More sharing options...
Tee & Chilli Posted November 29, 2017 #3 Share Posted November 29, 2017 The Emerald status person cannot enter the Diamond lounge. If the ship has a suite lounge, that person can enter. Someone will correct me if I’m mistaken. Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 29, 2017 #4 Share Posted November 29, 2017 Only D and above in the DL. If the Emerald is in your cabin then you may all visit he CL which is for D+, a Pinnacles and Suites. Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 29, 2017 #5 Share Posted November 29, 2017 The Emerald status person cannot enter the Diamond lounge. If the ship has a suite lounge, that person can enter. Someone will correct me if I’m mistaken. No suite lounge on Serenade but they may use the Concierge lounge. Link to comment Share on other sites More sharing options...
volunteer cruiser Posted November 29, 2017 #6 Share Posted November 29, 2017 Two bedroom suites are included in suite class, everyone in your suite has suite benefits and can use concierge lounge Link to comment Share on other sites More sharing options...
muladybug Posted November 29, 2017 Author #7 Share Posted November 29, 2017 Wow, Denise. Great surprise for you guys. Sailaway party's at your place, yes?;p Pat Pat, I also posted about my windfall on our Roll Call board. I am still in shock. Link to comment Share on other sites More sharing options...
muladybug Posted November 29, 2017 Author #8 Share Posted November 29, 2017 I am only familiar with the Diamond lounge. What/where is the concierge lounge and will the Emerald have the same privileges with the nightly complementary cocktails? Link to comment Share on other sites More sharing options...
volunteer cruiser Posted November 29, 2017 #9 Share Posted November 29, 2017 The Diamond lounge and concierge lounge are both on 13 deck. Since you are now staying in a suite everyone including emerald C &A member can use concierge lounge for coffee in morning and drinks and appetizers in the evening. Link to comment Share on other sites More sharing options...
njkruzer Posted November 29, 2017 #10 Share Posted November 29, 2017 Great upgrade but I don't think you get double points since you didn't pay for it. In the past you would but i believe they changed that rule a few years ago. Sorry. Link to comment Share on other sites More sharing options...
Dizziedi Posted November 29, 2017 #11 Share Posted November 29, 2017 Great upgrade but no double points. If it was an upsell, you would get the double points. Cheers Di Link to comment Share on other sites More sharing options...
Rare lazydayz Posted November 29, 2017 #12 Share Posted November 29, 2017 Congrats on your fabulous upgrade. Who needs double points when you get a second bedroom for free? Link to comment Share on other sites More sharing options...
muladybug Posted November 29, 2017 Author #13 Share Posted November 29, 2017 Thanks everyone. Bummer about the double points, as double points is what the RCL agent told me I would get. And, I was excited about moving up a notch. But I fully understand why they wouldn't. Link to comment Share on other sites More sharing options...
Rare lazydayz Posted November 29, 2017 #14 Share Posted November 29, 2017 It would not surprise me if you get double points. Have a great cruise. Link to comment Share on other sites More sharing options...
ONECRUISER Posted November 29, 2017 #15 Share Posted November 29, 2017 What I've seen it's hit or miss with double points. Not supposed to get them with upgrade but might anyway. Been watching price drops for this cruise, had 2 and at one time 3 of the 2bd 2bath cabins available still as of few days ago. Congrats! I got one last Fall on the BOS/FLL repo all to myself. Enjoy! Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted November 29, 2017 #16 Share Posted November 29, 2017 What's a TS? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted November 29, 2017 #17 Share Posted November 29, 2017 What's a TS? Sent from my HTC One_M8 using Forums mobile app Two Bedroom Suite. OP mentioned it in first post. Sent from my SM-J727T using Forums mobile app Link to comment Share on other sites More sharing options...
papaflamingo Posted November 29, 2017 #18 Share Posted November 29, 2017 I am only familiar with the Diamond lounge. What/where is the concierge lounge and will the Emerald have the same privileges with the nightly complementary cocktails? As D+ we always prefer the Concierge Lounge. As mentioned, everyone booked in the suite will have the same privileges. You'll likely be very happy with the CL. It is usually much less crowded, quieter, and in my experience, better run than the Diamond Lounge. Enjoy! Link to comment Share on other sites More sharing options...
muladybug Posted November 29, 2017 Author #19 Share Posted November 29, 2017 As D+ we always prefer the Concierge Lounge. As mentioned, everyone booked in the suite will have the same privileges. You'll likely be very happy with the CL. It is usually much less crowded, quieter, and in my experience, better run than the Diamond Lounge. Enjoy! That'll be great because the Diamond Lounge usually gets packed in the evening. Also, my parents are D+ and will be able to join us in the CL as well. But the view isn't as nice, if I recall? Link to comment Share on other sites More sharing options...
muladybug Posted November 29, 2017 Author #20 Share Posted November 29, 2017 What's a TS? Sent from my HTC One_M8 using Forums mobile app In researching, others have said it was a Royal Family Suite. Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted November 29, 2017 #21 Share Posted November 29, 2017 I believe a Gold Suite Card will allow access to DL. I confirmed this on two cruises prior to making Diamond. Also access to the CL. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted November 30, 2017 #22 Share Posted November 30, 2017 Two Bedroom Suite. OP mentioned it in first post. Sent from my SM-J727T using Forums mobile app Got it, just never heard of it that way Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted November 30, 2017 #23 Share Posted November 30, 2017 I believe a Gold Suite Card will allow access to DL. I confirmed this on two cruises prior to making Diamond. Also access to the CL. Sent from my iPhone using Forums That makes no sense. The DL is based on loyalty, not accommodation. Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted November 30, 2017 #24 Share Posted November 30, 2017 That makes no sense. The DL is based on loyalty, not accommodation. Sent from my HTC One_M8 using Forums mobile app We don’t set the door security. Our Gold Cards Opened both Lounges. Can’t try any longer. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted November 30, 2017 #25 Share Posted November 30, 2017 Got it, just never heard of it that way Sent from my HTC One_M8 using Forums mobile app Serenade of the Seas Cabin # 8668 Category TS - Two Bedroom Suite Stateroom #:8668Category:Category TS - Two Bedroom SuiteDescription:Two Bedroom Suites have a master bedroom with two twin beds that convert to a queen-sized bed, walk-in closet, and large private bathroom with tub and shower. There is a guest bedroom with two twin beds that convert to a queen-sized bed, two upper Pullman-style bunk beds, dresser, and private bathroom with shower. A spacious living room includes a dining table, vanity, chairs, and double sofa bed. Floor-to-ceiling sliding glass doors lead to your expansive private veranda. Each suite also has large flat-screen televisions with stereo and DVD/CD player, thermostat controlled air-conditioning, internet access, direct-dial telephone, radio, mini bar, individual safe, and 24 hour room service. Link to comment Share on other sites More sharing options...
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