joteacher Posted April 17, 2018 #1 Share Posted April 17, 2018 :D:DI just wanted to let you all know what a good experience I had with the Lost and Found Department on NCL. We discovered that we lost our brand new Canon camera on our Epic sailing 2/17-24/2018. I filed a claim right away when I realized that it was left behind somewhere on the ship (maybe in our cabin or the Garden Cafe). The bad thing was that it had no identification on it, so when I filed the claim, I was only able to tell them that it was a Canon camera in a black case with an SD card inside. Needless to say, I expected to hear nothing back. I was told that I would hear something within 10 days...I heard nothing! A week ago I called guest services, and a very nice lady explained the lost and found process and told me not to give up hope...she said that I should be hearing from them soon. Well, yesterday I received a phone call that the camera was found! I had to identify it for them by some of the pictures on it, and it is on its way back to us. Happy ending to the lost camera. Kudos to NCL for finding it for us! ~Joanne Link to comment Share on other sites More sharing options...
plus1cruiser Posted April 17, 2018 #2 Share Posted April 17, 2018 That’s awesome! The world is full of kind hearted people! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
pete_coach Posted April 17, 2018 #3 Share Posted April 17, 2018 Gotta thank the people that turned it in as opposed to NCL. Link to comment Share on other sites More sharing options...
LrgPizza Posted April 17, 2018 #4 Share Posted April 17, 2018 Wonderful! Link to comment Share on other sites More sharing options...
willowvacay Posted April 17, 2018 #5 Share Posted April 17, 2018 That's awesome!! Link to comment Share on other sites More sharing options...
canadianbear Posted April 17, 2018 #6 Share Posted April 17, 2018 Wow, that's impressive in every way from whomever found it, turned it in, you filing about it and getting it returned! Wonderful news, thanks for sharing. Link to comment Share on other sites More sharing options...
DMH15 Posted April 17, 2018 #7 Share Posted April 17, 2018 Gotta thank the people that turned it in as opposed to NCL. She said it might have been in her cabin. Might have been found by a NCL crew member. We had positive results on the Jewel. My niece lost her phone. We searched the last 2 days. It had been found in the casino and our concierge emailed me and arranged for a current suite guest at the time who lived minutes away met my BIL. So grateful to all. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
buddylover Posted April 17, 2018 #8 Share Posted April 17, 2018 You are ASSuming that NCL was not the ones who found it. In either case, I am sure what you were trying to say is "go to thank NCL AND The people who found it". Right ON!! In the least NCL's folks got it sent back to OP! No matter who found it....ALL deserve KUDOS and THANKS!!!:halo: Link to comment Share on other sites More sharing options...
BEACHBARB Posted April 17, 2018 #9 Share Posted April 17, 2018 You are ASSuming that NCL was not the ones who found it. In either case, I am sure what you were trying to say is "go to thank NCL AND The people who found it". YOUR BLINKING EYE BREAKS ME OUT (but I think it's soooo cool)!!!!! Link to comment Share on other sites More sharing options...
pete_coach Posted April 17, 2018 #10 Share Posted April 17, 2018 She said it might have been in her cabin. ......... Sent from my iPhone using Forums She said "left behind somewhere on the ship (maybe in our cabin or the Garden Cafe)." You are ASSuming that NCL was not the ones who found it. In either case, I am sure what you were trying to say is "go to thank NCL AND The people who found it". I ASSume nothing.:rolleyes: I said thy gotta thank the people that found it. Sometimes the NCL apologists cannot read anything without getting their dander up. There was no criticism of NCL...mellow out folks. :) Link to comment Share on other sites More sharing options...
MizDemeanor Posted April 17, 2018 #11 Share Posted April 17, 2018 Glad to hear that you got your camera back, it is heartwarming. Link to comment Share on other sites More sharing options...
pete_coach Posted April 17, 2018 #12 Share Posted April 17, 2018 The "as opposed to NCL" part makes your post an assumption. It has nothing to do with being an apologist or anything else. Sometimes people will find any reason to find fault with a company or to look at them in a negative light. Wow.:rolleyes: Apologist. Link to comment Share on other sites More sharing options...
jaja Posted April 17, 2018 #13 Share Posted April 17, 2018 So happy for you!!!! :D Link to comment Share on other sites More sharing options...
CasinoCruzGirl Posted April 17, 2018 #14 Share Posted April 17, 2018 :D:DI just wanted to let you all know what a good experience I had with the Lost and Found Department on NCL. We discovered that we lost our brand new Canon camera on our Epic sailing 2/17-24/2018. I filed a claim right away when I realized that it was left behind somewhere on the ship (maybe in our cabin or the Garden Cafe). The bad thing was that it had no identification on it, so when I filed the claim, I was only able to tell them that it was a Canon camera in a black case with an SD card inside. Needless to say, I expected to hear nothing back. I was told that I would hear something within 10 days...I heard nothing! A week ago I called guest services, and a very nice lady explained the lost and found process and told me not to give up hope...she said that I should be hearing from them soon. Well, yesterday I received a phone call that the camera was found! I had to identify it for them by some of the pictures on it, and it is on its way back to us. Happy ending to the lost camera. Kudos to NCL for finding it for us! ~Joanne Awesome. I had left my iPad in my cabin on breakaway. They found it sent it back to me. Link to comment Share on other sites More sharing options...
NancyL2 Posted April 18, 2018 #15 Share Posted April 18, 2018 Wonderful news! Link to comment Share on other sites More sharing options...
Gershep Posted April 18, 2018 #16 Share Posted April 18, 2018 Great news that you got your camera back. Link to comment Share on other sites More sharing options...
DMH15 Posted April 18, 2018 #17 Share Posted April 18, 2018 Well, I think we can all agree that the OP would NOT have gotten their camera back without the help of the NCL Lost & Found Dept. Whoever found it found a camera with NO identification. Whether it was an honest passenger or an honest crew member they contributed along with L & F. The result: happy ending. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Tiggertastic Posted April 18, 2018 #18 Share Posted April 18, 2018 Yeah good news, there’s so many stories of never getting things back. That wonderful packing list I use going, I really should reuse coming home. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
joteacher Posted April 18, 2018 Author #19 Share Posted April 18, 2018 Well, I think we can all agree that the OP would NOT have gotten their camera back without the help of the NCL Lost & Found Dept. Whoever found it found a camera with NO identification. Whether it was an honest passenger or an honest crew member they contributed along with L & F. The result: happy ending. Sent from my iPhone using Forums When I spoke with NCL lost and found they told me that it was found in the Garden Cafe (apparently by a crew member) where we had eaten breakfast. It was sent to the lost and found department at NCL headquarters, and finally made its way back to us. Definitely an honest crew member!!!:) ~Joanne Link to comment Share on other sites More sharing options...
pete_coach Posted April 18, 2018 #20 Share Posted April 18, 2018 You ASSumed that it was not found by NCL, point blank, end of story. Pardon me but your slip is showing. Don't y'all just love it when they are caught and there is no way out? If you can't read the boards without getting your dander up perhaps you should stop doing so. Double WOW :rolleyes: Link to comment Share on other sites More sharing options...
don't-use-real-name Posted April 18, 2018 #21 Share Posted April 18, 2018 Something that is useful in getting your lost property back to you is those little address labels or those that you make up on your computer printer. Stick them somewhere on a camera inside or on a battery cover opening. Have a neck strap look for a place to put one there. Another thought make the first picture on every memory card a photo of your address. Worried about security of your home address make it your email. If it acceptable and something that you would do put a $ REWARD $ for return. Sometimes the pictures are worth more than the camera - weigh the merits of what you would do. So glad the camera was reunited with the owner reminds me of more touching lost and found stories of children who have lost their stuffed toy and the measures taken to locate that precious item to return it to the kid so he can sleep in peace at night with his security piece ! Link to comment Share on other sites More sharing options...
Cafedumonde Posted April 19, 2018 #22 Share Posted April 19, 2018 very cool Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted April 19, 2018 #23 Share Posted April 19, 2018 Really great news, OP, I'm very happy for you! Something that is useful in getting your lost property back to you is those little address labels orthose that you make up on your computer printer. Stick them somewhere on a camera inside or on a battery cover opening. Have a neck strap look for a place to put one there. I highly recommend these Maverick labels (link below) that you can order for very little cost, and that come in different sizes and colors; see link below. (You can include your phone number and/or email address if you'd like.) We put them on all of our electronics, on the *outside* where a finder would see them, e.g., on a camera bottom, or on the back of a Kindle. Unobtrusive, but would be spotted if we lost the device and someone found it. https://idmystuff.com/ Link to comment Share on other sites More sharing options...
9876 Posted April 19, 2018 #24 Share Posted April 19, 2018 Great news! Link to comment Share on other sites More sharing options...
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