Jack_jack78 Posted July 4, 2018 #1 Share Posted July 4, 2018 So This may be a dumb question but I have heard on facebook groups that 1/3 of the Staff on the ship are training and this is one of their first few months... does anybody have any reason to think that is false? does anyone have info on that actually being true? just wondering LOL Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted July 4, 2018 #2 Share Posted July 4, 2018 Was just on the Sun for a 3 night Bahamas cruise embarking on 6/22. I encountered some of the best service and staff ever. I don't know if they were in training but if they were, I couldn't tell. I mean, people actually waited on me in the casino! This is unheard of. The only person I've ever had bring me a drink in the casino was my DH. I will say that dinner service was a tad slow but this has been typical in my experience and my cabin steward was a bit of a grumpy old man...even so, I thought the service was tremendous. CM Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted July 4, 2018 #3 Share Posted July 4, 2018 Since the crew contracts are around 9 months, it is statistically reasonable that 25% of the crew is on a new contract. The crew works 10 hours a day (before overtime) 7 days a week. That is a 70 hour work week before overtime. Every week. 7 days a week. For 9 months straight. NCL has launched a new megaship a year for the past several years. That’s 1600 new employees before back filling attrition. Do they concentrate newbies on one ship, no. We were just on the Bliss, the newest ship, and their was a mix of newbies and seasoned leader selected to launch the ship. Link to comment Share on other sites More sharing options...
Rare www3traveler Posted July 4, 2018 #4 Share Posted July 4, 2018 Staff changes every week on every Norwegian ship. Some of those joining will be brand new staff members, others are returning from vacations. All ships have some kind of training going on almost daily. Link to comment Share on other sites More sharing options...
WestfieldTraveler Posted July 5, 2018 #5 Share Posted July 5, 2018 Hmm...if you can't believe all you see on the internet, you really can't believe everything you get from Facebook! NCL is a big enough organization so it could avoid having 1/3 of a ships staff (a lot of whom are not really visible to you) be newbies. Now, for the Star it could be that a higher number of the staff were new to the ship after its recent dry dock, but I would imagine many of those would just be from another NCL ship, and all not requiring full training. Link to comment Share on other sites More sharing options...
adjensen Posted July 5, 2018 #6 Share Posted July 5, 2018 I was on the Sun in early May, this year. It took me until the last night of the cruise to find my "Vacation Hero," someone that impressed me enough to go down to Guest Services to fill out a card -- that's telling, because there are usually standup people that I run into on the first or second day aboard. Not on the Sun, last May. Link to comment Share on other sites More sharing options...
4774Papa Posted July 5, 2018 #7 Share Posted July 5, 2018 We had our best NCL cruise on the Sun to Alaska in 2016. I am sure that many of the staff have been replaced by now. Link to comment Share on other sites More sharing options...
Rare BostonGal35 Posted July 5, 2018 #8 Share Posted July 5, 2018 hogwash. weve sailed star 3x and sun once, had great service all 4 sails. Link to comment Share on other sites More sharing options...
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