Jevsy Posted October 28, 2018 #1 Share Posted October 28, 2018 Due to travel on Horizon very soon, we are from UK and haven't been able to access and print our boarding passes! I have been in contact with Carnival UK and they have been trying to sort an IT issue for over 3 weeks now unsuccessfully! They say that 'strangely it is a UK issue but only if it is Horizon booked!!" Well we have Sensation booked too but just cannot log on to the carnival site at all and haven't been able to do so for 6-8 weeks now! Just get the below message "Don't worry. Be Happy" but I'm not!! Our travel agent and the girl I spoke to at CCL UK say just take passports...... I guess booking confirmation too?! And what about luggage labels? Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted October 28, 2018 #2 Share Posted October 28, 2018 I am sure the passports will work, but it will probably take longer. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted October 28, 2018 #3 Share Posted October 28, 2018 You can get luggage tags at the embarkation port, so I wouldn’t worry too much about that. Can they email you your boarding passes? You will need a boarding pass in order to be able to make purchases when you first board, until the cabins are ready and you can get your S&S cards. Link to comment Share on other sites More sharing options...
PhillyFan33579 Posted October 28, 2018 #4 Share Posted October 28, 2018 Am I the only one who has trouble reading the OP’s post because of the font used? 1 Link to comment Share on other sites More sharing options...
Cushing985 Posted October 28, 2018 #5 Share Posted October 28, 2018 9 minutes ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? Yes 1 Link to comment Share on other sites More sharing options...
beerman2 Posted October 28, 2018 #6 Share Posted October 28, 2018 21 minutes ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? Nope! Link to comment Share on other sites More sharing options...
bury me at sea Posted October 28, 2018 #7 Share Posted October 28, 2018 19 minutes ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? OP's post appears exactly like all the others to me. To the OP, have you tried clearing your browser cache, or accessing your Carnival account from a different computer? Link to comment Share on other sites More sharing options...
OCruisers Posted October 28, 2018 #8 Share Posted October 28, 2018 (edited) You'll be fine boarding the ship as long as you have your passport ... just may take a little bit longer. Luggage tags are provided for those who need them by the porters. Enjoy your cruise! Edited October 28, 2018 by OCruisers Link to comment Share on other sites More sharing options...
grandmarnnurse Posted October 28, 2018 #9 Share Posted October 28, 2018 28 minutes ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? No. I had trouble, also. Link to comment Share on other sites More sharing options...
bury me at sea Posted October 28, 2018 #10 Share Posted October 28, 2018 If your ship has implemented the system of picking up your S&S cards in your mailbox once cabins are ready, you will need your boarding pass to make purchases until you get your S&S card. Link to comment Share on other sites More sharing options...
momof3cruisers Posted October 28, 2018 #11 Share Posted October 28, 2018 41 minutes ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? No. This is the second post I have seen with the script font and it's awful. I'm not reading them anymore. 1 Link to comment Share on other sites More sharing options...
momof3cruisers Posted October 28, 2018 #12 Share Posted October 28, 2018 9 minutes ago, bury me at sea said: If your ship has implemented the system of picking up your S&S cards in your mailbox once cabins are ready, you will need your boarding pass to make purchases until you get your S&S card. I would think that in that case they would print out boarding passes at the port when they do check in. Link to comment Share on other sites More sharing options...
bury me at sea Posted October 28, 2018 #13 Share Posted October 28, 2018 6 minutes ago, momof3cruisers said: I would think that in that case they would print out boarding passes at the port when they do check in. That would be optimal. Link to comment Share on other sites More sharing options...
Jevsy Posted October 28, 2018 Author #14 Share Posted October 28, 2018 32 minutes ago, bury me at sea said: To the OP, have you tried clearing your browser cache, or accessing your Carnival account from a different computer? Yes I did that thank you and Carnival acknowledge it isn't just me but a general uk issue. Link to comment Share on other sites More sharing options...
Jevsy Posted October 28, 2018 Author #15 Share Posted October 28, 2018 I guess that's me well and truly told off then?! Sorry Link to comment Share on other sites More sharing options...
BENHANDEL Posted October 28, 2018 #16 Share Posted October 28, 2018 1 hour ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? It is hard to read on my small-screened mobile. The front is not clear. It also seems lighter in color. I have to make it bigger. but then it doesn't all fit on the screen at once and I need to maneuver it around. I dont always read the post if it doesn't apply to me. Link to comment Share on other sites More sharing options...
firemanbobswife Posted October 28, 2018 #17 Share Posted October 28, 2018 You will also get a link to an electronic boarding pass the day/night before your cruise as well. You can use that if you can’t print one. Link to comment Share on other sites More sharing options...
martinchem Posted October 28, 2018 #18 Share Posted October 28, 2018 I have been showing me edocs on my phone the last three years, no issue whatsoever Link to comment Share on other sites More sharing options...
Jevsy Posted October 28, 2018 Author #19 Share Posted October 28, 2018 7 minutes ago, martinchem said: I have been showing me edocs on my phone the last three years, no issue whatsoever We don't have that facility either and can't access anything full stop. I know on some US cruise company sites they have digital boarding passes but not applicable to UK cruisers. Link to comment Share on other sites More sharing options...
Jevsy Posted October 28, 2018 Author #20 Share Posted October 28, 2018 35 minutes ago, firemanbobswife said: You will also get a link to an electronic boarding pass the day/night before your cruise as well. You can use that if you can’t print one. It's not the inability to print....can't get beyond the 'Don't worry be happy' page! Link to comment Share on other sites More sharing options...
firemanbobswife Posted October 28, 2018 #21 Share Posted October 28, 2018 Just now, Jevsy said: It's not the inability to print....can't get beyond the 'Don't worry be happy' page! Maybe the link will work for you then since it will take you directly to the pass. If not, then someone at the port should be able to assist. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted October 28, 2018 #22 Share Posted October 28, 2018 2 hours ago, bury me at sea said: OP's post appears exactly like all the others to me. To the OP, have you tried clearing your browser cache, or accessing your Carnival account from a different computer? If you view the OP's post on a mobile phone, the font is this funny cursive font that is definitely hard to read. It looks almost normal on a laptop, however. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted October 28, 2018 #23 Share Posted October 28, 2018 Looks pretty normal on a desktop in Chrome. EM Link to comment Share on other sites More sharing options...
lizardhowson Posted October 28, 2018 #24 Share Posted October 28, 2018 2 hours ago, PhillyFan33579 said: Am I the only one who has trouble reading the OP’s post because of the font used? The font is terrible. Link to comment Share on other sites More sharing options...
bury me at sea Posted October 28, 2018 #25 Share Posted October 28, 2018 (edited) 57 minutes ago, bakersdozen12 said: If you view the OP's post on a mobile phone, the font is this funny cursive font that is definitely hard to read. It looks almost normal on a laptop, however. I'm using Chrome on a mobile phone. Edited October 28, 2018 by bury me at sea Link to comment Share on other sites More sharing options...
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