frang51 Posted January 17, 2019 #1 Share Posted January 17, 2019 On their web page it shows a refreshment page for$20 however when i went to book it the price went up to $36 I spoke with a supervisor who advised me that it says "from $20" however she was unable to give me any information as to which package was that price. She advised me she was not able to offer me any package at that price. What a scam Before anyone orders any package be aware of this Link to comment Share on other sites More sharing options...
Clarea Posted January 17, 2019 #2 Share Posted January 17, 2019 Unfortunately, this is not an uncommon complaint about Royal's website. 1 Link to comment Share on other sites More sharing options...
debgreg Posted January 17, 2019 #3 Share Posted January 17, 2019 We booked ours the other day when it said 20% off and it was applicable to our ship. The offer has now finished and guess what, its the same price 1 Link to comment Share on other sites More sharing options...
Joseph2017China Posted January 17, 2019 #4 Share Posted January 17, 2019 20 minutes ago, frang51 said: On their web page it shows a refreshment page for$20 however when i went to book it the price went up to $36 I spoke with a supervisor who advised me that it says "from $20" however she was unable to give me any information as to which package was that price. She advised me she was not able to offer me any package at that price. What a scam Before anyone orders any package be aware of this Have you ever seen a McDonalds add for a nice big juicy hamburger and when you go, you get this disorganized sloppy piece of food? Advertising is designed to get you to look. But you don't need to buy. It is unfortunate, but all companies do this. Beverage packages are add on product, and no one forces anyone to buy. Link to comment Share on other sites More sharing options...
37645 Posted January 17, 2019 #5 Share Posted January 17, 2019 21 minutes ago, frang51 said: On their web page it shows a refreshment page for$20 however when i went to book it the price went up to $36 I spoke with a supervisor who advised me that it says "from $20" however she was unable to give me any information as to which package was that price. She advised me she was not able to offer me any package at that price. What a scam Before anyone orders any package be aware of this Curious did the website state that the $20 was for your specific sailing date and specific ship? If not then I personally don’t see anything terribly wrong in my opinion with this as different ships and different dates would of course be listed at different prices. Although I feel that this could be clearer in website so that people don’t think that it is the same price for all sailings. If however it did state the exact same ship and exact same sailing date, then yes I would agree with you that that would be misleading. Their advertising is often wrong it seems and so I make it a habit to only check the cruise planner for prices of things so I know the precise price. Happy Cruising 🙂 Link to comment Share on other sites More sharing options...
Rare brillohead Posted January 17, 2019 #6 Share Posted January 17, 2019 Drink packages cost different amounts on different ships for different sailings. As long as ONE sailing offers it at that price, stating "from" on the website is accurate and permissible. FWIW, I got it for $17 for my March and November cruises during the Black Friday / Cyber Monday sales. Prices vary. Link to comment Share on other sites More sharing options...
MrCruzdoggie Posted January 17, 2019 #7 Share Posted January 17, 2019 Link to comment Share on other sites More sharing options...
Ocean Boy Posted January 17, 2019 #8 Share Posted January 17, 2019 I think $36/day for the refreshment package is getting way out of hand. 6 Link to comment Share on other sites More sharing options...
Rare brillohead Posted January 17, 2019 #9 Share Posted January 17, 2019 15 minutes ago, Ocean Boy said: I think $36/day for the refreshment package is getting way out of hand. Totally agree. Link to comment Share on other sites More sharing options...
dutchclogs Posted January 17, 2019 #10 Share Posted January 17, 2019 Re 20% discount -- did it say of what? I understand that this usually refers to the on board price . But I also read that the site is consistently inconsistent! Link to comment Share on other sites More sharing options...
Clarea Posted January 17, 2019 #11 Share Posted January 17, 2019 1 hour ago, dutchclogs said: Re 20% discount -- did it say of what? I understand that this usually refers to the on board price . But I also read that the site is consistently inconsistent! Royal is careful to never say the basis for the discount. Link to comment Share on other sites More sharing options...
ToddnMichelle Posted January 17, 2019 #12 Share Posted January 17, 2019 hang tight, $20 seems to be the sweet spot for the refreshment package or close to it from what i've seen. i'm sure it will drop in price prior to sailing assuming you weren't buying a last minute cruise. Link to comment Share on other sites More sharing options...
flacplnj Posted January 17, 2019 #13 Share Posted January 17, 2019 4 hours ago, Joseph2017China said: Have you ever seen a McDonalds add for a nice big juicy hamburger and when you go, you get this disorganized sloppy piece of food? Advertising is designed to get you to look. But you don't need to buy. It is unfortunate, but all companies do this. Beverage packages are add on product, and no one forces anyone to buy. 4 hours ago, Joseph2017China said: Have you ever seen a McDonalds add for a nice big juicy hamburger and when you go, you get this disorganized sloppy piece of food? Advertising is designed to get you to look. But you don't need to buy. It is unfortunate, but all companies do this. Beverage packages are add on product, and no one forces anyone to buy. That was helpful. Link to comment Share on other sites More sharing options...
Trinam2 Posted January 17, 2019 #14 Share Posted January 17, 2019 The same thing happens when you book a cruise through RCI website. It stated 7 nights from 499 but I couldn’t find a single date where that was the price. It’s just what these companies do. Link to comment Share on other sites More sharing options...
Homosassa Posted January 17, 2019 #15 Share Posted January 17, 2019 4 minutes ago, Trinam2 said: The same thing happens when you book a cruise through RCI website. It stated 7 nights from 499 but I couldn’t find a single date where that was the price. It’s just what these companies do. Look carefully. It will only be for certain itineraries on limited dates and will probably be a guaranteed inside cabin. Link to comment Share on other sites More sharing options...
debgreg Posted January 17, 2019 #16 Share Posted January 17, 2019 3 hours ago, dutchclogs said: Re 20% discount -- did it say of what? I understand that this usually refers to the on board price . But I also read that the site is consistently inconsistent! It said 20% of drink packages on selected ships, I checked ours was on the list , it was, I did say at the time it didn’t seem discounted £43 per night, hey ho, £43 per night today after the sale 😳 Link to comment Share on other sites More sharing options...
Joebucks Posted January 17, 2019 #17 Share Posted January 17, 2019 Do yourself a favor and don't buy it. Buy them a la carte. You will survive. Link to comment Share on other sites More sharing options...
debgreg Posted January 17, 2019 #18 Share Posted January 17, 2019 7 minutes ago, Joebucks said: Do yourself a favor and don't buy it. Buy them a la carte. You will survive. Believe me that’s not at all true 😂😂 with the fresh juice, coffee water etc, plus beer, wine and cocktails, we we’ll get our moneys worth 🤗 Link to comment Share on other sites More sharing options...
iuki Posted January 18, 2019 #19 Share Posted January 18, 2019 4 hours ago, Homosassa said: Look carefully. It will only be for certain itineraries on limited dates and will probably be a guaranteed inside cabin. So very true. 😞 Link to comment Share on other sites More sharing options...
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