Cabin Cards

[Glenndale]

One thing that I meant to mention was the fact that the card keys actually have the cabin number on them.

Whilst I am not suggesting that Saga passengers are a bunch of ‘crims’ I think that from a security aspect it is very poor.

 

[shoreham01]

Agree with you. I would not have my address on my home keys so would not expect it on a cabin key.  

[lincslady]

That is a surprise (an unpleasant one). Not on the old Saga ships, or any other cruise lines, as far as I can remember.  Hope it gets sorted.

[cinnamon]

I spotted that the minute I got my card. Forgot to mention it in my report. It’s crazy and makes for very poor security. 

[Glenndale]

22 minutes ago, cinnamon said:

I spotted that the minute I got my card. Forgot to mention it in my report. It’s crazy and makes for very poor security. 

Did you mention it to reception? We did and also in our end of cruise questionnaire.

I will also write to them, it is not good practice.

This really does need changing and will be an easy change to make.

[cinnamon]

I didn’t complain about it. If I’m honest,  I figured that Saga assume their usual demographic may forget their cabin number and needed it on the cards. 😏

[white_bear]

We noticed this as well (but also forgot to mention it).  Saga are not the only line to do this, though -  Hurtigruten cruise cards not only show cabin number, but also DOB and passport number (!)  - at least, they did this time last year.

[lincslady]

3 hours ago, cinnamon said:

I didn’t complain about it. If I’m honest,  I figured that Saga assume their usual demographic may forget their cabin number and needed it on the cards. 😏

 

As a member of the 'usual demographic', may I say that I slightly 'resemble that remark', as they say!☺️

[trams]

4 hours ago, cinnamon said:

I didn’t complain about it. If I’m honest,  I figured that Saga assume their usual demographic may forget their cabin number and needed it on the cards. 😏

I find that an ageist remark.

[Glenndale]

 

4 hours ago, cinnamon said:

I didn’t complain about it. If I’m honest,  I figured that Saga assume their usual demographic may forget their cabin number and needed it on the cards. 😏

 

27 minutes ago, trams said:

I find that an ageist remark.

Unfortunately there is an element of truth in Cinnamon's post.

We were discussing this with a senior officer who said he helped out an elderly guest who had forgotten their cabin number and was lost, seeing their card he was able to escort them to their cabin.

This is a fallacious argument as he could have rung down to reception and by giving their name obtained their cabin number.

If they don't know their name then they shouldn't be out alone!

[lincslady]

It obviously is an ageist remark - I was trying to deal with it lightly.

 

Those still in their  fifties/sixties/seventies do need to remember that memory loss can strike at any age; it is not necessarily the truly ancient, many of whom have all their marbles intact.  It is  true that there will usually be a few people on board who are suffering from memory loss - I have found that they are always accompanied by a spouse/carer whatever, and do not impact on other passengers.  Most of whom are understanding anyway.  A cruise of this type is one of the few holidays which is suitable for them, provided that they are looked after when necessary by the person accompanying them.

 

Don't forget it could happen to you or yours, and maybe sooner than you think.  

[cinnamon]

It was meant to be a light hearted remark. I’m sorry some of you seem offended.  I’ll shut up!

[Glenndale]

4 minutes ago, cinnamon said:

It was meant to be a light hearted remark. I’m sorry some of you seem offended.  I’ll shut up!

Please don't Cinnamon I'll miss your input.

As to it being ageist, as I said, there was an element of truth in what you said. 

I still firmly believe that there should not be a cabin number on your room card.

Anyone who is wandering around 'lost' and with no memory of their room number, presumably under the care of no-one, should not be cruising alone.

The staff are wonderful but they shouldn't be expected to act as carers.

[sweep]

On 10/4/2019 at 6:04 PM, Glenndale said:

One thing that I meant to mention was the fact that the card keys actually have the cabin number on them.

Whilst I am not suggesting that Saga passengers are a bunch of ‘crims’ I think that from a security aspect it is very poor.

 

I just scrubbed out my number - easy solution

[Mrs Miggins]

Saga cruises are inherently ageist since they are exclusively aimed at those over 50 (OK 40 if accompanying an older passenger).

When  I saw the cabin number on my card my immediate reaction was that it was helpful to some.  It is easy to get disoriented especially when getting out of the lifts and many times onboard I was pointing people to their destination.

We sat with long time Saga cruisers several times and a common complaint was that the ship was unfamiliar and they were used to the older ships which they preferred and could navigate more easily.

Another major difference we noticed was that there were no security checks when getting back onboard apart from the room card.  I am not complaining since that meant no queues.  We were in Norway.  Does that happen on Mediterranean cruises?

 

[kentchris]

3 hours ago, Mrs Miggins said:

 

Another major difference we noticed was that there were no security checks when getting back onboard apart from the room card.  I am not complaining since that meant no queues.  We were in Norway.  Does that happen on Mediterranean cruises?

 

I took a satchel type shoulder bag ashore at every port on our Baltic cruise. It was only scanned once when I also had a carrier bag in my hand, otherwise Security didn't seem at all bothered. At most ports we used the Deck 4 doors which have scanners available, but at Gothenburg we used the Deck 5 entrance which doesn't have a scanner at all. 

[sweep]

Another major difference we noticed was that there were no security checks when getting back onboard apart from the room card.  I am not complaining since that meant no queues.  We were in Norway.  Does that happen on Mediterranean cruises?

 

This really bothered me on my cruise. I couldn’t believe the lack of security! I commented on it on both the mid cruise and final questionnaires but no one ever responded to my concerns.  

[sweep]

I contacted Saga about the fact that our bags were not scanned when we came back to the ship on a port day. The reply stated that other lines mainly do this to prevent alcohol from being taken on board but that Saga were not worried about this. 

[Mrs Miggins]

This is not true.  On both Azamara and Viking everything is scanned but there is no limit on bringing alcohol onboard.

[Glenndale]

Neither is it true for Oceania and Cunard.