jelayne Posted December 12, 2019 #51 Share Posted December 12, 2019 (edited) With the Summit there were a number of cabins that were changed from occupancy for 3 to 2 due to the addition of cabins. This resulted in a having to move some passengers that were 3 in a cabin that now was classified for 2. Issue is balancing the lifeboat occupancy. As I recall this impacted 1 AQ cabin, some verandas & OVs. If this is the reason the cruises are pulled from booking I’m glad they are doing this now so more time and cabin options to move people to. Now with the addition of the Sunset Suites it becomes more complicated as when we booked our Jan 2021 cruise Suites were full. Edited December 12, 2019 by jelayne Link to comment Share on other sites More sharing options...
rachiem Posted December 12, 2019 #52 Share Posted December 12, 2019 1 minute ago, jelayne said: With the Summit there were a number of cabins that were changed from occupancy for 3 to 2 due to the addition of cabins. This resulted in a having to move some passengers that were 3 in a cabin that now was classified for 2. Issue is balancing the lifeboat occupancy. As I recall this impacted 1 AQ cabin, some verandas & OVs. If this is the reason the cruises are pulled from booking I’m glad they are doing this now so more time and cabin options to move people to. That marries up with what the agent told me too Link to comment Share on other sites More sharing options...
Rare WNcruiser Posted December 12, 2019 #53 Share Posted December 12, 2019 So my two questions are: 1. When will the cruises show back up 2. How will they reallocate all the cabins? Will everyone need to choose again or will X just assign something similar to what you had? We were (are) in AQ. Link to comment Share on other sites More sharing options...
jelayne Posted December 12, 2019 #54 Share Posted December 12, 2019 49 minutes ago, WNcruiser said: So my two questions are: 1. When will the cruises show back up 2. How will they reallocate all the cabins? Will everyone need to choose again or will X just assign something similar to what you had? We were (are) in AQ. It is anyone's guess when the cruises will be back online for booking. It is unlikely they will reallocate all cabins, that's not necessary. When they updated the Summit the # of cabins added were only a small percentage of the total cabins so for the vast majority there was no impact. With the Connie many of the cruises are quite a while away, in our case 13 months, so a lot of cabins still available which gives X the flexibility to move passengers in the few impacted cabins with minimal disruption to other passengers. Link to comment Share on other sites More sharing options...
Winemyst Posted December 12, 2019 #55 Share Posted December 12, 2019 Fairly certain we will be moved. Our veranda cabin now shows at occupancy 2, and we are family of 4 Link to comment Share on other sites More sharing options...
rachiem Posted December 12, 2019 #56 Share Posted December 12, 2019 7 minutes ago, Winemyst said: Fairly certain we will be moved. Our veranda cabin now shows at occupancy 2, and we are family of 4 7 minutes ago, Winemyst said: Fairly certain we will be moved. Our veranda cabin now shows at occupancy 2, and we are family of 4 Might be worth getting ahead of the game and calling them to see what’s available? Link to comment Share on other sites More sharing options...
rucrazy Posted December 12, 2019 #57 Share Posted December 12, 2019 It is strange that Tampa or Connie are not listed in a cruise search, I wonder if anyone has tried to book directly with a live TA/PCC Link to comment Share on other sites More sharing options...
di T Posted December 12, 2019 #58 Share Posted December 12, 2019 Our cabins are insides on both b2bs, strange the first b2b our cabins I picked are now gty but the autumn cruise cabin numbers are unchanged! I have used two different travel agents both in the States Link to comment Share on other sites More sharing options...
Caribbean Chris Posted December 12, 2019 #59 Share Posted December 12, 2019 (edited) Yep, Sky Suite guarantee (formerly a room number) here, too, for 4\09\21 10-day Caribbean from Tampa. Hmmm. And sailing has completely disappeared from the big box website. Edited December 12, 2019 by Caribbean Chris Link to comment Share on other sites More sharing options...
delta1962 Posted December 12, 2019 #60 Share Posted December 12, 2019 same my Sky suite now says GTY not my chosen suite 😞 Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #61 Share Posted December 12, 2019 45 minutes ago, rachiem said: Might be worth getting ahead of the game and calling them to see what’s available? Cap Club rep tried today to re book me in my orig suite or similar and could not do it.. They are on "lockdown". Hope thise of us who booked early at a great price do not get scr**ed out of our bookings. Would you not think "X" corporate would post some type of announcement somewhere, if just to avoid all these calls! Current management ....Rinky dinky!!! Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #62 Share Posted December 12, 2019 2 hours ago, WNcruiser said: So my two questions are: 1. When will the cruises show back up 2. How will they reallocate all the cabins? Will everyone need to choose again or will X just assign something similar to what you had? We were (are) in AQ. Who knows????? I did ask the rep I spoke with, but no one had an answer. We liked what we chose and hope to retain it....what a Cluster......! Link to comment Share on other sites More sharing options...
rucrazy Posted December 12, 2019 #63 Share Posted December 12, 2019 12 minutes ago, hcat said: Cap Club rep tried today to re book me in my orig suite or similar and could not do it.. They are on "lockdown". Hope thise of us who booked early at a great price do not get scr**ed out of our bookings. Would you not think "X" corporate would post some type of announcement somewhere, if just to avoid all these calls! Current management ....Rinky dinky!!! Those of us that have already booked can not do any worse... we have a contract/purchase agreement, all that can happen now as I see it is 4 possible out comes: 1) Everything shakes out and returns to pre-hiccup. 2)That Celebrity cancels and refunds monies paid. 3) That Celebrity cancels and refunds monies paid and includes inconvenience benefit. 4) We initiate cancellation of our cruise based on the fact that the original contract was breached. But this is just my take. Joseph Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #64 Share Posted December 12, 2019 Aside from having a contract that favors one side, it is still rinky dink on the part of X..... par for the current course! Link to comment Share on other sites More sharing options...
gerelmx Posted December 12, 2019 #65 Share Posted December 12, 2019 6 hours ago, wrk2cruise said: Wow, yes all my Constellation reservations now show GTY in the class I booked, some S1 and some C1. I'm wondering if this has something to do with the mystery Sunset Suite class that has started to show up in the booking system. https://www.celebritycruises.com/no/things-to-do-onboard/staterooms/suite-class/sunset-suite Link to comment Share on other sites More sharing options...
carefree lady Posted December 12, 2019 #66 Share Posted December 12, 2019 My reservation says Celebrity Suite GTY. Link to comment Share on other sites More sharing options...
di T Posted December 12, 2019 #67 Share Posted December 12, 2019 I m hopefully hoping things will be ok! If not I will be 😤 fuming but this is Celebrity so probably a glitch Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #68 Share Posted December 12, 2019 (edited) 2 hours ago, gerelmx said: https://www.celebritycruises.com/no/things-to-do-onboard/staterooms/suite-class/sunset-suite So how many reg cabins does it look like will be wiped out to create the new suites, and in what class? Anyone have a deck plan? Why would they sell those cabins, if they did, knowing about the plans and cabin capacity issues ? By the time they add a few (?) more suites and suite guests...the suite anenities may be getting a bit crowded! Edited December 12, 2019 by hcat Link to comment Share on other sites More sharing options...
rachiem Posted December 12, 2019 #69 Share Posted December 12, 2019 4 minutes ago, hcat said: So how many reg cabins does it look like will be wiped out to create the new suites, and in what class? Anyone have a deck plan? Why would they sell those cabins, if they did, knowing about the plans and cabin capacity issues ? By the time they add a few (?) more suites and suite guests...the suite anenities may be getting a bit crowded! It might be the same as the Summit, as hasn’t that had the refurb now? Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #70 Share Posted December 12, 2019 I dont think Summit has those xabins and I think the link referenced Silhouette. Connie and Infinity.. Guess we'll just focus on our other bookings and hope it sorts out... Link to comment Share on other sites More sharing options...
rachiem Posted December 12, 2019 #71 Share Posted December 12, 2019 7 minutes ago, hcat said: I dont think Summit has those xabins and I think the link referenced Silhouette. Connie and Infinity.. Guess we'll just focus on our other bookings and hope it sorts out... Haha. Our other booking is in cabin 302 on the xpedition...I know how that’s going to end??!! Link to comment Share on other sites More sharing options...
phoenix_dream Posted December 12, 2019 #72 Share Posted December 12, 2019 So ridiculous that they would begin taking bookings before they had the details of this worked out. At the very, very, very least they should have informed people this could happen at the time of bookings! Link to comment Share on other sites More sharing options...
bEwAbG Posted December 12, 2019 #73 Share Posted December 12, 2019 (edited) You can quibble with how they're going about it but it's being done just like they did earlier on the Summit. Lots of moving parts and thousands of reservations to sift through. It's been about 24 hours since someone first noticed, so I find it a bit unreasonable to expect firm answers for every booking at this point. Most people likely have no idea that their online reservation has been switched to a "guarantee" status, and they're likely to end up in the room they booked unless the number of berths changes, so I think a general announcement would ultimately cause more work for them. Edited December 12, 2019 by bEwAbG Link to comment Share on other sites More sharing options...
Rare hcat Posted December 12, 2019 #74 Share Posted December 12, 2019 Imagine if they did this to ticketholders for seats at a concert or football game! Link to comment Share on other sites More sharing options...
gerelmx Posted December 12, 2019 #75 Share Posted December 12, 2019 Connie Feb 2021 B2B, Can't access manage my reservation in both bookings have a error. Link to comment Share on other sites More sharing options...
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