Internet plans: now with up to four devices!

[kwb101]

We last traveled on Zuiderdam in September, and are now on Volendam (for 41 days of a 77-day itinerary). During those four months, Internet plans have changed, although there are still three plans: Premium, Surf, and Social.

- Social. Social sites only (FB, Twitter, etc), 250MB/day limit. 

- Surf. Most sites, but no video streaming. 300MB/day limit.

- Premium. Most sites,  including video streaming. 500MB/day limit.

New: you may use up to four devices on your plan at once (but each device must be logged in as whoever bought the plan).

                    Voyage (41-days)    One day  1 device   2 devices   3 devices   4 devices

Premium     330                            30             330          560             824             1154

Surf              260                            25             260          441             649                909

Social          180                            15              180          305             449                628

Edited January 6, 2020 by kwb101

[Alberta Quilter]

If you use two devices but only one at a time, can you still get the 1 Device plan?

[kwb101]

Yes, but you'll log out the device not being used. Their system will warn you that another device is logged in, and allow you to disconnect that device. 

[Alberta Quilter]

Perfect.  Thank you very much for the info!

[I like vacation]

59 minutes ago, kwb101 said:

New: you may use up to four devices on your plan at once (but each device must be logged in as whoever bought the plan).

                    Voyage (41-days)    One day  1 device   2 devices   3 devices   4 devices

Premium     330                            30             330          560             824             1154

Surf              260                            25             260          441             649                909

Social          180                            15              180          305             449                628

 

If you purchase the Premium plan for 2 devices on your 41 day cruise, is the cost $560 or $330??

[Crew News]

We had the same options last month to purchase internet plans that allowed multiple-devices to be connected at the same time on the Nieuw Statendam.

[kazu]

2 hours ago, I like vacation said:

 

If you purchase the Premium plan for 2 devices on your 41 day cruise, is the cost $560 or $330??

 

Looks like the $560 to me.

 

I’m thinking it may end up being cheaper to buy the internet on line with the discount offered and just buy two packages - one for each party if the premium plan is wanted.

 

 

[I like vacation]

26 minutes ago, kazu said:

 

Looks like the $560 to me.

 

I’m thinking it may end up being cheaper to buy the internet on line with the discount offered and just buy two packages - one for each party if the premium plan is wanted.

 

 

Agree.  I think I'll stay with the one plan and take turns with my DW.

[Poulsbo Cruisers]

Has anyone tried a travel router to get around the one device at a time limit?

[I like vacation]

10 minutes ago, Poulsbo Cruisers said:

Has anyone tried a travel router to get around the one device at a time limit?

Yes,  they work.  See post #30 at this link for info from POA1:

https://boards.cruisecritic.com/topic/2710362-heads-up-looks-like-wifiinternet-changes-are-coming-situation-on-the-koningsdam/page/2/?tab=comments#comment-58780073

Edited January 6, 2020 by I like vacation
add info

[kwb101]

4 hours ago, I like vacation said:

 

If you purchase the Premium plan for 2 devices on your 41 day cruise, is the cost $560 or $330??

$560 for two with Premium plan. Pricy.

 

2 hours ago, kazu said:

I’m thinking it may end up being cheaper to buy the internet on line with the discount offered and just buy two packages - one for each party if the premium plan is wanted.

If you get two separate plans, each of you will have to log in with different account info.

 

1 hour ago, Poulsbo Cruisers said:

Has anyone tried a travel router to get around the one device at a time limit?

Just remember that you'll be limited to your cabin for the signal. 

[kazu]

3 minutes ago, kwb101 said:

If you get two separate plans, each of you will have to log in with different account info.

 

 

Of course.  With the current promos of premium internet on some cruises, a few will be doing that 😉 

[Scrapnana]

Also, check out if there is any discount for purchasing before the cruise.  There was a 20% discount for this year's world cruise.

[kwb101]

11 hours ago, Scrapnana said:

Also, check out if there is any discount for purchasing before the cruise.  There was a 20% discount for this year's world cruise.

True, but only for the Premium plan, IIRC.

[*Miss G*]

14 hours ago, kwb101 said:

Just remember that you'll be limited to your cabin for the signal. 

 

Not if you bring the router with you.

[3rdGenCunarder]

Thanks for the update. Do you know what package prices are like for shorter cruises?

 

[kwb101]

4 hours ago, 3rdGenCunarder said:

Thanks for the update. Do you know what package prices are like for shorter cruises?

The prices I saw were for a 41-day trip. I don't know how they'll prorate them, but perhaps someone who's on either the full 77-day or partial 36-day segment will let us know. We got the 2-at a time Surf plan for $441, which works out to about $10.75/day.

[kwb101]

6 hours ago, *Miss G* said:

Not if you bring the router with you.

Does HAL let you plug into any wall outlet? I thought they were pretty picky about that. 

[shudie]

Where is the best place to look out for 

19 hours ago, Scrapnana said:

Also, check out if there is any discount for purchasing before the cruise.  There was a 20% discount for this year's world cruise.

Where is the best place to find this information please?

[kazu]

6 minutes ago, shudie said:

Where is the best place to look out for 

Where is the best place to find this information please?

Log into the HAL site and to manage your booking and check the internet price they are offering if you pre-purchase it.  (It’s for the premium plan).

 

Then compare it to this:

 

[shudie]

3 minutes ago, kazu said:

Log into the HAL site and to manage your booking and check the internet price they are offering if you pre-purchase it.  (It’s for the premium plan).

 

Then compare it to this:

 

That's great - thanks 🙂

[shudie]

@kazu

Hmmm, am I missing something, I can't see it? 

[kazu]

18 minutes ago, shudie said:

@kazu

Hmmm, am I missing something, I can't see it? 

 

Ok, your screen is different than mine in Canada.
 

Click Purchase Gifts and Indulgences.  You may well find it there.

 

Internet is a sub category to cruise activities/gifts and indulgences.

 

I don’t see cruise activities on yours so that’s my best guess.

[Scrapnana]

4 hours ago, shudie said:

Where is the best place to look out for 

Where is the best place to find this information please?

The discounted price did not show up on the HAL website for our cruise.  I found out on our roll call and then called HAL.  I do not know if they offer it on all voyages.

[shudie]

4 hours ago, kazu said:

 

Ok, your screen is different than mine in Canada.
 

Click Purchase Gifts and Indulgences.  You may well find it there.

 

Internet is a sub category to cruise activities/gifts and indulgences.

 

I don’t see cruise activities on yours so that’s my best guess.

thanks - found it - it is $66 cheaper to buy now x