Rare RCLcruiser2012 Posted January 22, 2020 #1 Share Posted January 22, 2020 I am curious if anyone has received a phone call even with the new RoyalUp program? Or as I suspect the days of getting a phone call with a FREE upgrade is a thing of the past? I've always wanted to be surprised but has never happened. 😁 Link to comment Share on other sites More sharing options...
Clarea Posted January 22, 2020 #2 Share Posted January 22, 2020 The upgrade failry is deceased. 4 Link to comment Share on other sites More sharing options...
Rare RCLcruiser2012 Posted January 22, 2020 Author #3 Share Posted January 22, 2020 Thank you! I was figuring but had a glimmer of hope.... Guess it is another way for the cruise line to make money! 🤑 1 Link to comment Share on other sites More sharing options...
GarlicBread Posted January 22, 2020 #4 Share Posted January 22, 2020 People seem to be getting phone calls with free down-grades these days... 7 4 Link to comment Share on other sites More sharing options...
sellwingri Posted January 23, 2020 #5 Share Posted January 23, 2020 Even when there was an upgrade fairy, I never got a phone call; I got an email. Only happened once when we were trying to ween ourselves off of Grand Suites and booked a JS. Sure enough, they upgraded us to a GS and notified us with an email saying “Congratulations” 1 Link to comment Share on other sites More sharing options...
Rare Lionesss Posted January 23, 2020 #6 Share Posted January 23, 2020 On our Oasis class sailings we were never offered an upgrade, but the two times we booked a GS (Out of 7 sailings) we were called and offered an UPSELL to a CL (Thru our TA), once for $600 total cost and the other for $750 total cost..............we did it and sailed in the CL. This was before that new bidding program. We have yet to cruise in a GS on an Oasis class ship.................not that I'm complaining but, love the CL suites. So we never knew an upgrade fairy ever existed. Safe travels. 1 Link to comment Share on other sites More sharing options...
Rare twangster Posted January 23, 2020 #7 Share Posted January 23, 2020 What is this mythical upgrade fairy you refer to? I think bigfoot sightings were more common. 1 Link to comment Share on other sites More sharing options...
Clarea Posted January 23, 2020 #8 Share Posted January 23, 2020 12 minutes ago, twangster said: What is this mythical upgrade fairy you refer to? I think bigfoot sightings were more common. Long gone. 1 Link to comment Share on other sites More sharing options...
Jam0610 Posted January 23, 2020 #9 Share Posted January 23, 2020 Just good old business. Why give an upgrade away "free"? Too many people will gladly pay for one. I have bid on our last 3 cruises. Never won yet. 1 Link to comment Share on other sites More sharing options...
dodgestang Posted January 23, 2020 #10 Share Posted January 23, 2020 When I book I often request a specific room (I book through Casino)....if it is not available they will waitlist me and if it becomes available call me......the difference being I can pay for the upgrade 😉 1 Link to comment Share on other sites More sharing options...
Capt Snoopy Posted January 23, 2020 #11 Share Posted January 23, 2020 Last two cruises, the upgrade fairy called and offered upgraded suites for $400. I wonder what the average bid that wins an upgrade is these days with the new program? 1 Link to comment Share on other sites More sharing options...
DISFANS3 Posted January 23, 2020 #12 Share Posted January 23, 2020 No call yet, but would take a free upgrade.. 1 Link to comment Share on other sites More sharing options...
notyours75 Posted January 23, 2020 #13 Share Posted January 23, 2020 The presence of an upgrade fairy is the stuff of rumors, legends and lore. However her not-as-good-looking sister the UPSELL fairy is alive and well. 1 2 Link to comment Share on other sites More sharing options...
Hogbay Posted January 23, 2020 #14 Share Posted January 23, 2020 57 minutes ago, notyours75 said: The presence of an upgrade fairy is the stuff of rumors, legends and lore. However her not-as-good-looking sister the UPSELL fairy is alive and well. Always had people bragging about free upgrades this was before the silent action {ROYAL UP} , Crown and Anchor even has a upgrade policy , 🙄 https://www.royalcaribbean.com/cas/legal/#19 Link to comment Share on other sites More sharing options...
Biker19 Posted January 23, 2020 #15 Share Posted January 23, 2020 1 hour ago, notyours75 said: However her not-as-good-looking sister the UPSELL fairy is alive and well. The Upsell fairy (who used to make calls with a real offer) was killed off by the Royal Up bot (which takes bids regardless of inventory or status of booking and rarely has anything to really sell). 1 1 Link to comment Share on other sites More sharing options...
NancyC Posted January 23, 2020 #16 Share Posted January 23, 2020 I was once the recipient of the upgrade fairy. She did exist. I booked 3 consecutive cruises, all in inside cabins, and was called and upgraded to a balcony on the third cruise. Link to comment Share on other sites More sharing options...
Coralc Posted January 23, 2020 #17 Share Posted January 23, 2020 Celebrity cruises called us recently. They wanted to talk to Mr/Mrs. B-something. I said, No? They asked if we were sailing with Mr. & Mrs. B-something on the Edge, and was I their contact person? I said, "No. We are booked on Royal Caribbean." She said they were listed with our phone number. I was really tempted to ask what they were offering. Link to comment Share on other sites More sharing options...
LilBlackDress Posted January 24, 2020 #18 Share Posted January 24, 2020 42 minutes ago, Biker19 said: The Upsell fairy (who used to make calls with a real offer) was killed off by the Royal Up bot (which takes bids regardless of inventory or status of booking and rarely has anything to really sell). I don't understand why they can't program the Royal Up Bot with the inventory... Yes, I read what I wrote. The IT dept has enough issues!! Link to comment Share on other sites More sharing options...
Russ Lomas Posted January 24, 2020 #19 Share Posted January 24, 2020 You are more likely to get a phone call from the tooth fairy than the upgrade fairy. 1 4 Link to comment Share on other sites More sharing options...
Biker19 Posted January 24, 2020 #20 Share Posted January 24, 2020 12 hours ago, LilBlackDress said: I don't understand why they can't program the Royal Up Bot with the inventory Because customers are more than willing to give RCI lots of free info for the elusive chance at an upgrade. 1 1 Link to comment Share on other sites More sharing options...
notyours75 Posted January 24, 2020 #21 Share Posted January 24, 2020 My cousin's sister's husband's best friend's son once got a free upgrade from an inside cabin to another inside cabin on a higher deck. Everyone else I've ever met had to pay for it. 1 Link to comment Share on other sites More sharing options...
Lady Hudson Posted January 24, 2020 #22 Share Posted January 24, 2020 Recently I got a call while on the ship. It was about 5 o’clock on Day 1. Guest service offered me an outside cabin, free of charge. Since I had already unpacked and my sisters’s cabin was 4 doors away, I politely declined. Had I not already unpacked it might have been a different story. Katherine 1 Link to comment Share on other sites More sharing options...
captaincupcake64 Posted January 24, 2020 #23 Share Posted January 24, 2020 On 1/22/2020 at 5:46 PM, Host Clarea said: The upgrade failry is deceased. I laughed out loud on this one. Royal found a way to bring in some extra revenue. Can’t fault them for that. 1 Link to comment Share on other sites More sharing options...
lovelife Posted January 24, 2020 #24 Share Posted January 24, 2020 On 1/22/2020 at 5:38 PM, RCLcruiser2012 said: I am curious if anyone has received a phone call even with the new RoyalUp program? Or as I suspect the days of getting a phone call with a FREE upgrade is a thing of the past? I've always wanted to be surprised but has never happened. 😁 Never a call in 23 years! ☹ 1 Link to comment Share on other sites More sharing options...
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