Navigator in CA, what happens to Miami cruise?

[Aquarius50]

We have a cruise booked on Navigator from Miami on Aug.27, 2021.  Since it seems to be moving to CA, what will happen with this cruise?  If it goes, will it be on another ship or will it be cancelled?

[BirdTravels]

Cancelled. And the likelihood of US departures is still in question this year. 

[whyrlygig]

Navigator won't be in California until June of 2022.

[Coralc]

3 minutes ago, whyrlygig said:

Navigator won't be in California until June of 2022.

I think it is now scheduled for Nov. 2021. 

[SeaHunt]

1 hour ago, Coralc said:

I think it is now scheduled for Nov. 2021. 

 

Yes it is! 😁

 

"We’re thrilled to share we were presented with an opportunity to bring Navigator to Los Angeles even sooner!," read the statement issued to travel agents and obtained by Cruise Critic. "Navigator of the Seas will now begin sailing year-round from Los Angeles, California as of November 2021. These new itineraries will open for sale the week of April 12, 2021."

 

https://www.cruisecritic.com/news/5961/

[Ourusualbeach]

1 hour ago, Aquarius50 said:

We have a cruise booked on Navigator from Miami on Aug.27, 2021.  Since it seems to be moving to CA, what will happen with this cruise?  If it goes, will it be on another ship or will it be cancelled?

Your cruise is fine.  Only her sailings from mid October have been cancelled. 

[Ourusualbeach]

1 hour ago, BirdTravels said:

Cancelled. And the likelihood of US departures is still in question this year. 

Only sailings after mid October have been cancelled.  Nothing wrong with the OP’s sailing in August. 

[Jimbo]

3 minutes ago, Ourusualbeach said:

Only sailings after mid October have been cancelled.  Nothing wrong with the OP’s sailing in August. 

Except nothing sailing from a US Port to at the earliest the end of 2021. Cause nothing looks like it is going this summer.

[Ourusualbeach]

55 minutes ago, Jimbo said:

Except nothing sailing from a US Port to at the earliest the end of 2021. Cause nothing looks like it is going this summer.

Wasn't the question asked. 

[swissyrescue]

Our November 15 cruise was cancelled. My concern is that we're booked in one of the 2-bedroom suites. There are precious few of these on each ship. Not sure what they plan to do if there are no 2-bedrooms available on the Freedom (that's the ship we're being moved to). Won't find out until sometime between tomorrow & April 23rd. Although, interestingly enough, they say that if you want a refund, you're supposed to notify them by April 20. Kind of hard to do that if we don't know by April 20th whether or not they'll be putting us in a 2-bedroom suite on the Freedom. This is very frustrating. Awesome for the people in So. California that want to have Navigator there, but sucks that the rest of us are either being shifted or forced to cancel. Can't even repurchase a similar cruise for the same dates because, now, those dates are more than $1,000 higher than when we originally booked. I'm crossing my fingers it all works out okay. Guess I'll know soon...

 

Here's the email I received:

------------------------------

Dear Guest,

The past year has been challenging, but we’re getting ready for our Royal Comeback. Over the last 12 months, we’ve worked around the clock preparing for our return. We’ve spent countless hours hyper-focused on developing new protocols and procedures, scheduling new itineraries, and adjusting and evolving our plans.

We recently announced our long-awaited return to the United States’ west coast with sailings beginning Summer 2022 onboard Navigator of the Seas. As we continue to review and analyze our Royal Comeback, we’ve made the decision to have Navigator of the Seas begin offering sailings departing from Los Angeles earlier than originally planned. Instead of Summer 2022, Navigator will now arrive to Los Angeles in November 2021. Regrettably, this means your sailing will be cancelled.

We know how much time and effort go into planning your vacation and apologize for the impact to your cruise. However, the good news is, our sister ship, Freedom of the Seas, will offer similar itineraries departing from Miami, Florida! So, starting April 14, 2021, to make this transition easier, we’re automatically moving you to the corresponding Freedom of the Seas sailing.

While we know you’ll have a great time onboard Freedom of the Seas, your vacation is important to us, along with providing you the flexibility to make the best decision for you and those in your party. Below, we’ve outlined your options along with a few additional details.

Option 1: Stay onboard the Freedom of the Seas cruise

• Beginning April 14, 2021, we’re automatically moving you to the Freedom of the Seas sailing departing on the same day as your original cruise. So, there’s nothing for you to do!

• Your new sailing will still offer the same beautiful destinations as your original cruise - just departing from Miami, Florida instead of Ft. Lauderdale.

• Your original stateroom category price will either be protected at your original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items.

• • If you were already paid in full and your cruise fare rate decreases, we’ll provide you with a refund for any difference in pricing. You can expect to receive your refund to your original form of payment 45 days after we move you. Kindly note, refund times may vary depending on your financial institution.

• If you booked your airfare through Royal Caribbean International, we will reschedule your flight for you. However, if you booked on your own, please contact the service provider directly for your options with them.

Option 2: Select a 100% Refund

• If you no longer wish to sail, we’ll be sad to see you go. We’ll process a full refund of any paid portion of your cruise fare to the original form(s) of payment, including any non-refundable deposit.

• • You can expect to receive your refund 45 days after you submit your refund request. 

• If you booked your airfare through Royal Caribbean International, it will be automatically refunded to you. However, if you booked on your own, please contact the service provider directly for your options with them.

• Lastly, if you used a Future Cruise Credit on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original certificate.

There are a lot of moving parts when it comes to shifting an entire season of sailings and rebooking all guests, so please bear with us as we work to make this process as easy as possible for you. All moves will be completed by April 23, 2021, and we’ll send an updated reservation confirmation with your revised details to the email address on file as soon as your reservation has been updated. If you prefer to cancel your cruise, please call us at 888-281-9344 or contact your Travel Advisor by April 20, 2021. And know, hold times may be longer than usual. If we haven’t heard from you by then, you’ll remain booked on the alternate Freedom of the Seas sailing. Should you decide to cancel after our moves are complete, you will continue to be covered by our Cruise with Confidence policy.

If you have any questions, please contact your Travel Advisor immediately or contact us at: 

• 1 800 754 500 in Australia 

• 0344 493 4005 in the U.K. 

• 1 866 562 7625 in the U.S. or Canada

• All other countries, please visit http://www.royalcaribbean.com/contactus for your local Royal Caribbean International office phone number.

Thank you for understanding. We hope you find another cruise vacation with us. Whether you are celebrating a special occasion or looking to explore, relax, and recharge - we have no doubt your time with us will be nothing short of amazing. We look forward to welcoming you onboard.

Sincerely,

Edited April 13, 2021 by swissyrescue
added additional info