DarlaSan64 Posted July 26, 2021 #1 Share Posted July 26, 2021 My DH and I have been on more than 10 cruises. I don't think we have ever gotten a call from the upsale fairy. We have a cruise on the Dream on Oct.9, 2021. What are the chances we might get called? It is only the 2nd cruise for the Dream after Covid. By what I can tell, a lot of rooms are open. Link to comment Share on other sites More sharing options...
overeasy Posted July 26, 2021 #2 Share Posted July 26, 2021 I see we had the same idea to check the boards lol. 1 Link to comment Share on other sites More sharing options...
firefly333 Posted July 26, 2021 #3 Share Posted July 26, 2021 I've only gotten a email once, never a call. Must have been such a small deal to them they didnt call they emailed. I did book direct which some think helps. 1 Link to comment Share on other sites More sharing options...
May1cruiser Posted July 26, 2021 #4 Share Posted July 26, 2021 had several calls, accepted two of those. The prices were just okay. I did not mind the extra cost since I had paid several months prior. Best i recall was oceanview to mini suite on elation. Other than the room size, i noticed the housekeeping team seemed a higher caliber and more engaging. It was worth it for us. 1 Link to comment Share on other sites More sharing options...
Rare AtSeaWithChris Posted July 26, 2021 #5 Share Posted July 26, 2021 We have received upsell calls twice and both times we went to an aft extended balcony. 1 Link to comment Share on other sites More sharing options...
john91498 Posted July 26, 2021 #6 Share Posted July 26, 2021 In my 20+ years of cruising with Carnival, I only received 1 upsale. Going from a mid ship, 8th floor balcony to a Spa balcony for $100. Took it and it was well worth it. 2 1 Link to comment Share on other sites More sharing options...
sailingships Posted July 26, 2021 #7 Share Posted July 26, 2021 1 minute ago, john91498 said: In my 20+ years of cruising with Carnival, I only received 1 upsale. Going from a mid ship, 8th floor balcony to a Spa balcony for $100. Took it and it was well worth it. I got a phone call from Carnival one time on Veteran 's Day for a Dec 9, 2015 cruise. I was in a balcony on Deck 8 on the Sunshine, doing 11 days from PC to San Juan Nov 28 and 10 days back. For that 2nd leg they offered me a Deck 12 spa balcony for about $100 It meant changing cabins but I braved it out and did the sacrifice.. 😃 1 1 Link to comment Share on other sites More sharing options...
wemjam Posted July 27, 2021 #8 Share Posted July 27, 2021 Cruised about 37 times before we got our first upsell email... not a call. After that we have gotten maybe 4 or 5 of them? NO rhyme or reason, I wouldn't be hoping too hard for it...probability is really low IMO I will say this, seems like the majority of the time I have gotten them is when we bought a cheap inside room. Maybe that is the key, if you are already in like a balcony or higher they don't bother. I think we got offered to upgrade on a balcony one time, to go up a floor or two but wasn't worth the price. 1 Link to comment Share on other sites More sharing options...
Tiger0613 Posted July 27, 2021 #9 Share Posted July 27, 2021 4 minutes ago, wemjam said: Cruised about 37 times before we got our first upsell email... not a call. After that we have gotten maybe 4 or 5 of them? NO rhyme or reason, I wouldn't be hoping too hard for it...probability is really low IMO I will say this, seems like the majority of the time I have gotten them is when we bought a cheap inside room. Maybe that is the key, if you are already in like a balcony or higher they don't bother. I think we got offered to upgrade on a balcony one time, to go up a floor or two but wasn't worth the price. I booked a grand suite on the Sensation for the 2/7/16 sailing which was my second cruise. My first cruise was 6/15/02. I got an email offer for one of the two owner's suites on 1/7/16. I never called to find out how much it would have been. I was happy enough with what I booked. The owner's suites are right next to the Lido pool and all of that noise. I could also still see through the blackout windows while standing next to the pool, so no privacy. The other time they tried to upsell me, I had booked a 1A upper/lower porthole cabin on the Triumph for the 1/20/18 sailing which was my seventh cruise. I got an email and a call on 1/15/18. I called back, and they offered me a balcony under the Lido buffet kitchen for $250 total. I had paid only $249 per person for two people($651.40 after taxes and fees). $250 was alot by comparison. I turned them down. 1 Link to comment Share on other sites More sharing options...
dolphfan Posted July 27, 2021 #10 Share Posted July 27, 2021 We got an owners suite deal on the Fantasy back in 2015, Wished that I would get another call!! It was a really good deal, I would do it again!!! We has S-1 looking over the pool deck!!! 1 Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 27, 2021 #11 Share Posted July 27, 2021 Upsell calls come ONLY when it benefits Carnival. Most times they need your assigned cabin to resell to someone else for a higher rate. Other times they are taking your cabin out of service for maintenance so they get you to buy a higher priced cabin. If you want to increase your chances, book one half of a connecting cabin. They are most likely going to want to resell it to a family that wants connecting staterooms 3 1 Link to comment Share on other sites More sharing options...
candigirl41 Posted July 27, 2021 #12 Share Posted July 27, 2021 I have never gotten an upsell call. My friend and I were in our hotel room getting ready to head to port when his phone range. They gave us a free upgrade from an inside to a balcony. Best upgrade ever. I think those days are gone forever. That was in 2017. Leaving August 28th in an inside with 3 of us. Would love that call again. Not holding my breathe. Candi 1 Link to comment Share on other sites More sharing options...
Jasonsterling Posted July 27, 2021 #13 Share Posted July 27, 2021 Once on my eighth cruise- I took the deal and it was "okay". Not a great deal but okay- I've had better deals through email, lol. 1 Link to comment Share on other sites More sharing options...
sgttami Posted July 27, 2021 #14 Share Posted July 27, 2021 I've never gotten a call or email where I would have had to pay for an upsell but I have gotten a call for free upgrades a few days before the cruise. I said YES Thank you very much! 1 Link to comment Share on other sites More sharing options...
ScottsSweetie Posted July 27, 2021 #15 Share Posted July 27, 2021 I've received exactly one upsell, and it was good enough to take. From a balcony to a suite - just happened to be our 25th anniversary, so it was great timing! 1 Link to comment Share on other sites More sharing options...
pittypat Posted July 27, 2021 #16 Share Posted July 27, 2021 I have sailed on 20 cruises with Carnival and have not received an upsell call/email yet. I book all my cruises myself on the web sight. Still waiting for the email Patti 1 Link to comment Share on other sites More sharing options...
DarlaSan64 Posted July 27, 2021 Author #17 Share Posted July 27, 2021 Thank you all for your comments. I was asking to see if anyone has gotten a call since the start up as well. So has anyone gotten an upsale since cruising has restarted? Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 27, 2021 #18 Share Posted July 27, 2021 14 hours ago, candigirl41 said: I have never gotten an upsell call. My friend and I were in our hotel room getting ready to head to port when his phone range. They gave us a free upgrade from an inside to a balcony. Best upgrade ever. I think those days are gone forever. That was in 2017. Leaving August 28th in an inside with 3 of us. Would love that call again. Not holding my breathe. Candi 14 hours ago, sgttami said: I've never gotten a call or email where I would have had to pay for an upsell but I have gotten a call for free upgrades a few days before the cruise. I said YES Thank you very much! These are because your original cabin itself or a block including yours was removed from service during your cruise. Those days are not gone but are rare. At port upgrades are because the departing guests created a situation that your original cabin is unusable like destroyed, blood, sick, died, smoke, crime scene, etc. Link to comment Share on other sites More sharing options...
SCBarker Posted July 27, 2021 #19 Share Posted July 27, 2021 (edited) 13 minutes ago, Elaine5715 said: These are because your original cabin itself or a block including yours was removed from service during your cruise. Those days are not gone but are rare. At port upgrades are because the departing guests created a situation that your original cabin is unusable like destroyed, blood, sick, died, smoke, crime scene, etc. Having read many of your posts since I joined, I have to ask. Are you, or were you employed by a cruise line at one time? You seem to have a better knowledge of how things operate, especially the casino. Edited July 27, 2021 by SCBarker 2 Link to comment Share on other sites More sharing options...
Mallow Posted July 27, 2021 #20 Share Posted July 27, 2021 With all the telemarketers, how do you even know when to answer the phone. 1 Link to comment Share on other sites More sharing options...
carib1 Posted July 27, 2021 #21 Share Posted July 27, 2021 Out of 15 Carnival cruises I have only gotten one upgrade call, that was in 2019 on the Horizon, went from an Interior on the Lido deck to a Havana Aft Extend Balcony for $200. I took it!! 1 Link to comment Share on other sites More sharing options...
sgttami Posted July 27, 2021 #22 Share Posted July 27, 2021 2 minutes ago, Mallow said: With all the telemarketers, how do you even know when to answer the phone. The calls come up on my ID as Carnival Cruise Lines. 1 Link to comment Share on other sites More sharing options...
carib1 Posted July 27, 2021 #23 Share Posted July 27, 2021 3 minutes ago, Mallow said: With all the telemarketers, how do you even know when to answer the phone. I have Carnival's 800 listed in my phone contacts. Link to comment Share on other sites More sharing options...
IrritatedEllipses Posted July 27, 2021 #24 Share Posted July 27, 2021 2 minutes ago, carib1 said: I have Carnival's 800 listed in my phone contacts. That would be a fine list to have! Link to comment Share on other sites More sharing options...
Lem_On_Ade Posted July 27, 2021 #25 Share Posted July 27, 2021 I've received upsell emails twice from Carnival. Both times we had interior rooms booked so I'm thinking maybe that plays a part in it. We did accept the first offer since it was for a 4J room. I can't remember the price of the upgrade, but it was very cheap, maybe around $30. Something tells me not to look forward to any upgrade offers anytime soon though. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now