Carnival Shareholders OBC

[Will_Dieterich]

What do you use as proof of ownership of the stock?  Just print out your monthly statement with all the other stocks you own along with costs, profits, etc? Or something else?

[ontheweb]

6 hours ago, Will_Dieterich said:

What do you use as proof of ownership of the stock?  Just print out your monthly statement with all the other stocks you own along with costs, profits, etc? Or something else?

You can cross out or black out all your other holdings. You must cross out or black out your customer identifying number for your stock broker's firm.

 

 

[firefly333]

3 hours ago, ontheweb said:

You can cross out or black out all your other holdings. You must cross out or black out your customer identifying number for your stock broker's firm.

 

 

It's not a must, but good if you dont want the info in public. I havent crossed it off and still got the obc. .. as recently as Halloween. 

[ontheweb]

1 hour ago, firefly333 said:

It's not a must, but good if you dont want the info in public. I havent crossed it off and still got the obc. .. as recently as Halloween. 

I remember having it turned down the first time I tried to use it for not having the customer # crossed out, and only having it accepted after resubmitting it with it crossed out.

[firefly333]

30 minutes ago, ontheweb said:

I remember having it turned down the first time I tried to use it for not having the customer # crossed out, and only having it accepted after resubmitting it with it crossed out.

Once I got denied for having too many shares of ccl. I showed it to my pvp as she would say I read it wrong. Having over 100 shares lolol. Not every employee is smart. I resubmited it and explained as nicely as possible she was wrong. It doesnt say limited to 100 shares. Seemed like they must see a lot who have the bare minimum. 

[ontheweb]

2 hours ago, firefly333 said:

Once I got denied for having too many shares of ccl. I showed it to my pvp as she would say I read it wrong. Having over 100 shares lolol. Not every employee is smart. I resubmited it and explained as nicely as possible she was wrong. It doesnt say limited to 100 shares. Seemed like they must see a lot who have the bare minimum. 

The rules say AT LEAST 100 shares. They also say to block out your customer identification number for your brokerage firm.

[Computer Nerd]

On 12/7/2021 at 3:15 PM, guxu said:

Having cruised with Carnival 10+ times, I did not know the shareholder OBC could be denied. But I think it makes sense because my next cruise price is $50 for a 5-day cruise (we paid little more to get a better cabin). That's $50 per person total, not $50 per person per day. 

Actually, that's $50 per cabin, not per person. Everyone in the cabin can own and you still only get $50 for the cabin for that particular cruise.

[Computer Nerd]

I upgraded from an inside cabin on deck 4 to a balcony on deck 12 for $126 per person (I believe is was a VIFP offer) about a week before my Mardi Gras cruise. I had already applied for and received my stockholder OBC. Once I got onboard, I noticed in the app that my OBC was applied at around 1130 and then it was taken away at around 1530 (the code on the app stated UNOBC). I went to guest services asking WTH over and they assured me it was just confusing and I still had my OBC. The next morning I checked and the UNOBC code was gone and my OBC had been restored.

[ontheweb]

2 hours ago, Computer Nerd said:

I upgraded from an inside cabin on deck 4 to a balcony on deck 12 for $126 per person (I believe is was a VIFP offer) about a week before my Mardi Gras cruise. I had already applied for and received my stockholder OBC. Once I got onboard, I noticed in the app that my OBC was applied at around 1130 and then it was taken away at around 1530 (the code on the app stated UNOBC). I went to guest services asking WTH over and they assured me it was just confusing and I still had my OBC. The next morning I checked and the UNOBC code was gone and my OBC had been restored.

I wonder if that still would have happened if you had not gone to guest services to inquire about it.

[mpcaruth]

I booked my cruise as an Early Saver VIFP rate for our January cruise.  It was not a great deal, just the deal anyone could get.  I received my OBC Shareholder denial email stating "reduced rate promotions do not qualify for OBC".  I replied to the email asking specifically what rates would apply. 

 

Here is Carnival's response:

Exclusive offers for our VIFP (past guest) members, Casino players, complimentary cruises, discounted Resident, Senior, Military, Travel agent/ employee rates are now excluded from the shareholder benefit.  Currently, only those rates available which are a publicly advertised fare available to the general public will be eligible for consideration of the shareholder onboard credit benefit.

 

In closing, we ask that you not let this color all the fun that is in store for you when you sail with us.

 

No one pays full price... even first time cruisers can get the VIFP rates (aka general public).  Pretty sure this means I will never be eligible for shareholder OBC.  It's unfortunate.  Though it will not deter me from Carnival, it doesn't maintain my loyalty to Carnival either. 

 

BTW, there are cheaper rates currently available on the website for my January booked cruise.  I tried to utilize my Early Saver benefit to get the lower rate (specific assigned room) and was told it was not eligible.  What?  It was suggested that I could cancel my current cruise (<45 days out), pay the penalty, and then rebook if I would like.  What?  I never had any issues with price lowering after final payment when I had booked Early Saver in the past. Another small disappointment with Carnival that may affect my brand loyalty. 

 

Please note,  I am still super excited to be sailing on Carnival in January!  I still believe in their value and fun.

[Fire6]

I also just had my request for OBC denied.   Same statement as others have posted about the fact that they may have done this in the past, but since I have a VIFP rate it does not apply.

 

I guess the lesson learned is that I will be less likely to book directly with Carnival in the future if I can get the same rate going through a TA.

[Computer Nerd]

2 hours ago, ontheweb said:

I wonder if that still would have happened if you had not gone to guest services to inquire about it.

I have no idea but I'm glad I went. I would have been seriously pissed off if I paid normal rate for an inside and then paid for an upgrade to a balcony and lost my OBC without being told that I would lose it when I upgraded.

[BlerkOne]

37 minutes ago, Computer Nerd said:

I have no idea but I'm glad I went. I would have been seriously pissed off if I paid normal rate for an inside and then paid for an upgrade to a balcony and lost my OBC without being told that I would lose it when I upgraded.

But pissed at whom? Why would you expect Carnival to answer questions you never asked? Anytime YOU open a booking it reprices. Ask before jumping off of the bridge.

[Computer Nerd]

1 hour ago, BlerkOne said:

But pissed at whom? Why would you expect Carnival to answer questions you never asked? Anytime YOU open a booking it reprices. Ask before jumping off of the bridge.

Please explain how you ask a question when you are doing an upgrade online? I received an email, I clicked on the link, wife said hot damn, let's do it, and I booked. No personal contact with anyone so if they were going to remove the OBC there should be a disclaimer somewhere during the upgrade process telling you that you will be losing any/some OBC you may have.

[BlerkOne]

35 minutes ago, Computer Nerd said:

Please explain how you ask a question when you are doing an upgrade online? I received an email, I clicked on the link, wife said hot damn, let's do it, and I booked. No personal contact with anyone so if they were going to remove the OBC there should be a disclaimer somewhere during the upgrade process telling you that you will be losing any/some OBC you may have.

It isn't Carnival's job. Look before you leap. Call and ask.

[ontheweb]

15 hours ago, BlerkOne said:

It isn't Carnival's job. Look before you leap. Call and ask.

With early saver, does Carnival explain what the possible drawbacks are as well as the advantages? Why should they not do the same for any other booking option?

[csm5986142]

We have been on 4 cruises since cruising resumed this past summer (2 were casino offers).  We received shareholder OBC for all of them.

Yesterday we were declined shareholder OBC for our 2 upcoming cruises.  One was a low-rate casino offer (so I anticipated that) but the other was not.  We paid top dollar for Havana Cabana on Mardi Gras we'd been watching for quite some time, and it came open due to a cancellation.  But I guess it technically was a VIFP offer.  

Not complaining as I'm just happy to cruise again and understand the position Carnival is in right now, but I do agree with those who have said that Carnival is consistently denying shareholder OBC now to reduce expenses.

[BlerkOne]

6 hours ago, ontheweb said:

With early saver, does Carnival explain what the possible drawbacks are as well as the advantages? Why should they not do the same for any other booking option?

Not their job. Some people shouldn't be allowed to book on their own, if they can't accept all risk and do their research. They should use a travel professional.

[ontheweb]

51 minutes ago, BlerkOne said:

Not their job. Some people shouldn't be allowed to book on their own, if they can't accept all risk and do their research. They should use a travel professional.

Are you really saying that it is not the job of the cruise line to lay out all the conditions of a booking?

[pe4all]

Emailed in our request last week - immediately (within the hour) got back a canned reply saying they received it and that it would take a while due to amount of requests they are getting.  I am booked under a casino rate, so I doubt I will get it - but I have $800 obc to spend so I won't cry over not getting the $50 shareholders credit.

[BlerkOne]

20 minutes ago, ontheweb said:

Are you really saying that it is not the job of the cruise line to lay out all the conditions of a booking?

It is all in writing including the policy which you claim is outside of their control. It is impossible to spell out all of the possible what if scenarios. That is why you would call and ask Carnival "If I do this, what changes".

[highcorral]

Datapoint

 

I have a 2/19/2022 7 Night on Carnival Vista

12/3 - emailed request

12/10 - approved for $100 OBC

 

I am in a Havana Aft Balcony (made the booking over a year ago 9/2020) 

 

[ontheweb]

2 hours ago, BlerkOne said:

It is all in writing including the policy which you claim is outside of their control. It is impossible to spell out all of the possible what if scenarios. That is why you would call and ask Carnival "If I do this, what changes".

Haven't you read that if you call all that happens is you get placed on hold?

 

What policy did I claim is out of their control? They have I am sure a multitude of lawyers who write their cruise contracts and go over all details and contingincies.

[BlerkOne]

1 hour ago, ontheweb said:

Haven't you read that if you call all that happens is you get placed on hold?

 

What policy did I claim is out of their control? They have I am sure a multitude of lawyers who write their cruise contracts and go over all details and contingincies.

The one you disqualified yourself on. Oops, you did it again.

[rondl1]

We have two cruises coming up on carnival and we are invited guest at the casino.

 

For the first time they declined as for OBC on both cruises.