Harriet75C Posted August 8, 2022 #1 Share Posted August 8, 2022 Travelling on Liberty on Sunday, in a suite. Haven't heard from suite concierge yet. When should I expect to hear? Thanks all! Link to comment Share on other sites More sharing options...
smokeybandit Posted August 8, 2022 #2 Share Posted August 8, 2022 4-7 days prior to the cruise Link to comment Share on other sites More sharing options...
Rare island lady Posted August 8, 2022 #3 Share Posted August 8, 2022 I always get my email on the Monday before...sooo...guessing you will hear from them today at some point. Link to comment Share on other sites More sharing options...
mom2miracles Posted August 8, 2022 #4 Share Posted August 8, 2022 You’ll either hear from them today or tomorrow. That has always been our experience. Link to comment Share on other sites More sharing options...
sherylc Posted August 8, 2022 #5 Share Posted August 8, 2022 Just heard from ours today for sailing on Harmony this coming Sunday. How long do they typically take to respond when you email them to set up some reservations? Link to comment Share on other sites More sharing options...
CruiseWendy Posted August 8, 2022 #6 Share Posted August 8, 2022 Our concierge reached out 10 days prior for our cruise leaving a week from today. They responded next day to my email inquiry. In the past it's been hit or miss on receiving any communication. Link to comment Share on other sites More sharing options...
smokeybandit Posted August 8, 2022 #7 Share Posted August 8, 2022 2 hours ago, sherylc said: Just heard from ours today for sailing on Harmony this coming Sunday. How long do they typically take to respond when you email them to set up some reservations? 8-24 hours 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted August 8, 2022 #8 Share Posted August 8, 2022 12 hours ago, Harriet75C said: Travelling on Liberty on Sunday, in a suite. Haven't heard from suite concierge yet. When should I expect to hear? Thanks all! Week of cruise. Link to comment Share on other sites More sharing options...
George C Posted August 8, 2022 #9 Share Posted August 8, 2022 We always get a email approximately 5 days before sailing and they reply promptly to email questions, have fun on Liberty, sailed her a couple of times. Link to comment Share on other sites More sharing options...
Big_G Posted August 9, 2022 #10 Share Posted August 9, 2022 If you respond to their email usually they're quick getting back to you. Link to comment Share on other sites More sharing options...
sunlover2 Posted August 9, 2022 #11 Share Posted August 9, 2022 (edited) 3 hours ago, CruiseWendy said: Our concierge reached out 10 days prior for our cruise leaving a week from today. They responded next day to my email inquiry. In the past it's been hit or miss on receiving any communication. Not our first time in a Jr suite and never remember hearing from a concierge? Is Jr suite included in this? We are on AOS if that makes a difference. Edited August 9, 2022 by sunlover2 Link to comment Share on other sites More sharing options...
smokeybandit Posted August 9, 2022 #12 Share Posted August 9, 2022 14 minutes ago, sunlover2 said: Not our first time in a Jr suite and never remember hearing from a concierge? Is Jr suite included in this? We are on AOS if that makes a difference. No, grand suite and above 2 Link to comment Share on other sites More sharing options...
dodgestang Posted August 9, 2022 #13 Share Posted August 9, 2022 13 hours ago, Harriet75C said: Travelling on Liberty on Sunday, in a suite. Haven't heard from suite concierge yet. When should I expect to hear? Thanks all! Check you spam as well....I sail on Serenade on Sunday and just go concierge email around 8:30 EST tonight. 1 Link to comment Share on other sites More sharing options...
sunlover2 Posted August 9, 2022 #14 Share Posted August 9, 2022 1 hour ago, smokeybandit said: No, grand suite and above Thank you Link to comment Share on other sites More sharing options...
Bailey & Sophie Posted August 9, 2022 #15 Share Posted August 9, 2022 11 hours ago, sherylc said: Just heard from ours today for sailing on Harmony this coming Sunday. How long do they typically take to respond when you email them to set up some reservations? Who is the suite concierge for Harmony? We'll be on her in Nov. Thanks! Link to comment Share on other sites More sharing options...
Bigbob7777 Posted August 9, 2022 #16 Share Posted August 9, 2022 7 hours ago, Bailey & Sophie said: Who is the suite concierge for Harmony? We'll be on her in Nov. Thanks! Right now, Junior and Mario Link to comment Share on other sites More sharing options...
Harriet75C Posted August 10, 2022 Author #17 Share Posted August 10, 2022 Thanks all. We heard from them yesterday and they've confirmed all our reservations today, so all good to go! So excited - it's our first cruise in 12 years and the first our girls will have been on so very high levels of excitement in the house now... Link to comment Share on other sites More sharing options...
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