BuckeyeTraveler Posted March 27, 2023 #1 Share Posted March 27, 2023 Is anyone else having a problem logging in to Princess website or app? I have been trying to login since around noon yesterday and all I get is the processing circle continuing to go around. I tried both their website and their app that I downloaded to my phone. Any suggestions would be appreciated. Thanks. Link to comment Share on other sites More sharing options...
EDDY0827 Posted March 27, 2023 #2 Share Posted March 27, 2023 No problems here. Link to comment Share on other sites More sharing options...
lx200gps Posted March 27, 2023 #3 Share Posted March 27, 2023 Looks like it may be a browser issue? With Firefox/Linux, my usual browser, I can't log in. Switching to Chromium, no problem logging in. Link to comment Share on other sites More sharing options...
Rare david63 Posted March 27, 2023 #4 Share Posted March 27, 2023 No problem with the app but getting the same problem on the web site using Firefox since yesterday (problem may have been there before but not tried it) - OK using Chrome Link to comment Share on other sites More sharing options...
Sea Hag Posted March 27, 2023 #5 Share Posted March 27, 2023 No problems for me in Edge. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted March 27, 2023 #6 Share Posted March 27, 2023 (edited) Saturday I was having strange issues with getting logged in to look at booked cruise excursions. Logged in fine (supposedly), got into Cruise Personalizer and as soon as I tried to see *any* excursions I was suddenly showing as logged out and could not see anything. This persisted for several attempts...I came back about an hour later and all was "normal". (Using Chrome primarily but did try Firefox once...no diff) Edited March 27, 2023 by Rick&Jeannie Link to comment Share on other sites More sharing options...
Moondogy Posted March 27, 2023 #7 Share Posted March 27, 2023 No problems here, use Firefox. Was able to log in yesterday and today. No issues with app either. 😊 Link to comment Share on other sites More sharing options...
beach_fever_4ever Posted March 27, 2023 #8 Share Posted March 27, 2023 I could not log in yesterday, either. I finally restarted my computer and all is well. 1 Link to comment Share on other sites More sharing options...
PrincessBuffy Posted March 27, 2023 #9 Share Posted March 27, 2023 Also using Firefox - no problems today. There was an announced, scheduled update/upgrade over the weekend that made several parts of the site inaccessible. Link to comment Share on other sites More sharing options...
Rare KatRangoon Posted March 27, 2023 #10 Share Posted March 27, 2023 Yeah, I've been looking at shore excursions yesterday and today and it will randomly log me out. At first I thought it was a timer, but it appears random. Hopefully they will get it fixed soon. Link to comment Share on other sites More sharing options...
ChangeOrder Posted March 27, 2023 #11 Share Posted March 27, 2023 It could be a cache issue in your browser, especially if you find using a different browser works for you. Launch an Incognito/InPrivate browser tab and log in to see if that works. Link to comment Share on other sites More sharing options...
KreinKrunker Posted March 28, 2023 #12 Share Posted March 28, 2023 Ah, the ole spinning circle of death. That's how the app works on my phone most of the time. Link to comment Share on other sites More sharing options...
ED49404 Posted March 28, 2023 #13 Share Posted March 28, 2023 22 hours ago, Sea Hag said: No problems for me in Edge. I have no problem with MS Windows using Edge, but did have problems using Internet Explore. Link to comment Share on other sites More sharing options...
Rare david63 Posted March 28, 2023 #14 Share Posted March 28, 2023 I had to clear cookies to be able to log in Link to comment Share on other sites More sharing options...
BuckeyeTraveler Posted March 28, 2023 Author #15 Share Posted March 28, 2023 Thanks to all who replied. I waited 24 hours and now everything working both on computer and on phone. Link to comment Share on other sites More sharing options...
catwoman6226 Posted March 29, 2023 #16 Share Posted March 29, 2023 I've tried for two days and keep getting either the 'processing' wheel of death, or 'sorry there's a technical issue'. I'm using Firefox. Will try something else. Link to comment Share on other sites More sharing options...
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