Can I

[mz-s]

2 hours ago, Elaine5715 said:

It is and will always be a requirement.  

that requirement is not in effect on Magic - that’s all I can say. It may be in the employee handbook but if nobody is enforcing it they might as well rip out that page. 

[sasandy]

On 9/20/2023 at 3:11 PM, cellfree said:

You will have to open/go through the heavy closed doors that say something like “do not enter.” Couple weeks ago we ran into our Stew when leaving bags and he just asked that we make sure we leave nothing on floor. We also used safe to lock up valuables as cabin doors are pretty much left open as they are all being turned over. 

This is exactly what we were told to do. We were told to leave luggage in closet until they were done.

[BobbiSox]

I have been called "entitled" and a "snob" because I drop off my luggage. I am allowed to do so, says Carnival, but I suppose I should not do so anymore, as it offends those who don't sail enough to receive the same perks that are offered to me. I won't go to the front of the lines anymore either; that may  annoy someone who doesn't have any perks. I may even write to Carnival and ask them to remove all of the perks of the loyalty program because it annoys people who haven't yet reached that status. 

[kaybeebee]

Wow 

[d9704011]

3 hours ago, BobbiSox said:

I have been called "entitled" and a "snob" because I drop off my luggage. I am allowed to do so, says Carnival, but I suppose I should not do so anymore, as it offends those who don't sail enough to receive the same perks that are offered to me. I won't go to the front of the lines anymore either; that may  annoy someone who doesn't have any perks. I may even write to Carnival and ask them to remove all of the perks of the loyalty program because it annoys people who haven't yet reached that status. 

Pretty noble sentiments, but I wouldn't bother... it just places a burden on Carnival to ensure you don't have a weak moment and enjoy something you've earned by being a loyal customer.

[Potstech]

21 hours ago, Elaine5715 said:

Still a requirement and if reported, result in discipline  

When it is shipwide who is supposed to report it or discipline it.  Even officers are speaking non english languages in all areas. 

[Elaine5715]

4 hours ago, Potstech said:

When it is shipwide who is supposed to report it or discipline it.  Even officers are speaking non english languages in all areas. 

Officers aren't crew but they also are included in complaints to Guest Services, JH and on surveys about crew not using English in front of guests.  

[staceyglow]

4 hours ago, Elaine5715 said:

Officers aren't crew but they also are included in complaints to Guest Services, JH and on surveys about crew not using English in front of guests.  

What exactly is there to "complain" about?  Yes, it is a nicety if they speak English only in front of guests, but if you aren't directly involved in the conversation, who cares if they speak to each other in their native language?  They are communicating to each other in the most effective way.

 

I have been to plenty of restaurants and other service establishments on land in the U.S.  where the employees speak to each other in a language other than English.  If it increases the chance that they get my food order right or hand me the correct bag of dry cleaning, it doesn't bother me in the least.

Edited September 25, 2023 by staceyglow

[Potstech]

4 hours ago, Elaine5715 said:

Officers aren't crew but they also are included in complaints to Guest Services, JH and on surveys about crew not using English in front of guests.  

Officers are crew.  They are the senior staff who are crew as part of the ships contingent of crew. So where is your proof of all these complaints and disciplinary actions? Yet for all of those so called complaints the use of non english by crew continues. By the way if crew are not allowed to use non english how are they supposed to talk to non english speaking passengers.  Sorry but your statements not only do not make sense they are impratical.

[lasvegascruising]

Oh my.  December 2023 will be out first "platinum" cruise.  We are so, so excited to experience the perks that come with this designation.  Please give me the proper protocol for dropping off luggage in our room.  We will have two airplane size carry-ons and one larger suitcase.  After reading all these posts, I want to be sure NOT to make our cabin steward upset.  Should we put the two small cases in the closet and the larger bag on the pad that is usually on the bed?  Or try to put all three in the closet?

 

Looking for suggestions.

[6fan]

i sail saturday will let you know.

[Pellaz]

5 hours ago, staceyglow said:

I have been to plenty of restaurants and other service establishments on land in the U.S.  where the employees speak to each other in a language other than English.  If it increases the chance that they get my food order right or hand me the correct bag of dry cleaning, it doesn't bother me in the least.

 

Hear, hear!  

[crazyank]

19 hours ago, BobbiSox said:

I won't go to the front of the lines anymore either; that may  annoy someone who doesn't have any perks.

Please tell us exactly what perk allows you to go to the front of any line.

[Sailor75]

I don't even see dropping your luggage off at your room listed as a benefit on Carnival's website, I know it's allowed though, is this now an unofficial benefit that Carnival is maybe trying to phase out? Do they still offer priority luggage service for checked bags? I didn't see that listed either.

[Sailor75]

I just checked faster to the fun and dropping off your luggage in the room and express luggage service is listed as a perk, but they're not listed for platinum or diamond members.

[Sailor75]

6 hours ago, lasvegascruising said:

Oh my.  December 2023 will be out first "platinum" cruise.  We are so, so excited to experience the perks that come with this designation.  Please give me the proper protocol for dropping off luggage in our room.  We will have two airplane size carry-ons and one larger suitcase.  After reading all these posts, I want to be sure NOT to make our cabin steward upset.  Should we put the two small cases in the closet and the larger bag on the pad that is usually on the bed?  Or try to put all three in the closet?

 

Looking for suggestions.

Personally, I would put everything in the closet if it fits, I don't think the attendants really look in there. I put my bags on the bed and the room attendant still moved them, but I'm sure it depends on the attendant. And remember, don't shut the door to the room.

[Honolulu Blue]

7 hours ago, lasvegascruising said:

Oh my.  December 2023 will be out first "platinum" cruise.  We are so, so excited to experience the perks that come with this designation.  Please give me the proper protocol for dropping off luggage in our room.  We will have two airplane size carry-ons and one larger suitcase.  After reading all these posts, I want to be sure NOT to make our cabin steward upset.  Should we put the two small cases in the closet and the larger bag on the pad that is usually on the bed?  Or try to put all three in the closet?

 

Looking for suggestions.

My suggestion is to drop off the small cases in the closet and put the larger bag UNDER THE BED, NOT ON TOP OF IT.  And be quick about it; don't linger any longer than you have to.

[mz-s]

10 hours ago, staceyglow said:

What exactly is there to "complain" about?  Yes, it is a nicety if they speak English only in front of guests, but if you aren't directly involved in the conversation, who cares if they speak to each other in their native language?  They are communicating to each other in the most effective way.

 

I have been to plenty of restaurants and other service establishments on land in the U.S.  where the employees speak to each other in a language other than English.  If it increases the chance that they get my food order right or hand me the correct bag of dry cleaning, it doesn't bother me in the least.

 

It used to be Carnival policy (and point of pride) that all of their crew spoke English, and would only speak English in guest areas. This way nobody could ever say "they're making rude jokes" or any other accusation for example.

 

8 hours ago, lasvegascruising said:

Oh my.  December 2023 will be out first "platinum" cruise.  We are so, so excited to experience the perks that come with this designation.  Please give me the proper protocol for dropping off luggage in our room.  We will have two airplane size carry-ons and one larger suitcase.  After reading all these posts, I want to be sure NOT to make our cabin steward upset.  Should we put the two small cases in the closet and the larger bag on the pad that is usually on the bed?  Or try to put all three in the closet?

 

Looking for suggestions.

 

Just put your carry-ons in the closet, or under the bed - somewhere out of the way in case they haven't vacuumed yet or what have you.

[staceyglow]

1 hour ago, mz-s said:

 

It used to be Carnival policy (and point of pride) that all of their crew spoke English, and would only speak English in guest areas. This way nobody could ever say "they're making rude jokes" or any other accusation for example.

Again - what is there to complain about? How does this affect the quality of the job they are doing? 

 

I treat the crew with respect, so I am not worried that they are talking smack about me. But if you happen to be a chronic complainer, I can imagine that you might feel differently. 

[Elaine5715]

11 hours ago, Potstech said:

Officers are crew.  They are the senior staff who are crew as part of the ships contingent of crew. So where is your proof of all these complaints and disciplinary actions? Yet for all of those so called complaints the use of non english by crew continues. By the way if crew are not allowed to use non english how are they supposed to talk to non english speaking passengers.  Sorry but your statements not only do not make sense they are impratical.

Officers are not crew.  There are three groups of employees on board - Crew, Staff and Officers. 

Crew members on a cruise ship are service employees who work under the direction of a Manager or other supervising staff.  Staff employees on a cruise ship generally consist of upper level positions in the following departments: Cruise directors and assistants, Shore excursion, Retail employees ( photography, art, and casino departments) Spa & Salon employees.  

Officers oversee the nautical and mechanical aspects of the ship, ensuring the safety of the passengers and crew at all times. They are highly trained and report directly to the ship’s Captain. And as such, officers have complete authority over any crew or staff member onboard the ship.

English is the official language onboard and is the standard for all emergency communications.  

[mz-s]

4 hours ago, staceyglow said:

Again - what is there to complain about? How does this affect the quality of the job they are doing? 

 

I treat the crew with respect, so I am not worried that they are talking smack about me. But if you happen to be a chronic complainer, I can imagine that you might feel differently. 

 

Well it's part and parcel of the declining standard of service on Carnival.

 

It's not difficult to imagine a scenario where for example a special needs or disabled person walks by two crew joking around in a foreign language and they start laughing. The special needs person feels like they've just been made fun of. It's just unnecessary. And back when Carnival properly trained and retained their crew, it didn't happen.

[Elaine5715]

22 minutes ago, mz-s said:

 

Well it's part and parcel of the declining standard of service on Carnival.

 

It's not difficult to imagine a scenario where for example a special needs or disabled person walks by two crew joking around in a foreign language and they start laughing. The special needs person feels like they've just been made fun of. It's just unnecessary. And back when Carnival properly trained and retained their crew, it didn't happen.

Doesn't even need to be that...  guests in the room area before 1:30 pm who hear room attendants calling back and forth or mistaking the tone from an unfamiliar language cadence  as a scold or hostile.  

[6fan]

I started this thread just asking if I could drop my carry on bag in my cabin as soon as I got on board. It pivoted  to foreign languages, entitled people chain of command to name a few. I had planned to go through the doors that say 130 put my bag in the closet and go to lido deck.

[mz-s]

1 hour ago, 6fan said:

I started this thread just asking if I could drop my carry on bag in my cabin as soon as I got on board. It pivoted  to foreign languages, entitled people chain of command to name a few. I had planned to go through the doors that say 130 put my bag in the closet and go to lido deck.

 

Just be thankful nobody has mentioned butter or tipping yet!! 😉

[Pellaz]

1 hour ago, 6fan said:

I started this thread just asking if I could drop my carry on bag in my cabin as soon as I got on board. It pivoted  to foreign languages, entitled people chain of command to name a few.

 

Welcome to Cruise Critic, where there's never a dull moment.  😄 

 

1 hour ago, 6fan said:

 

I had planned to go through the doors that say 130 put my bag in the closet and go to lido deck.

 

And as a Platinum, never mind as a suite guest, you are absolutely allowed to do so.  

 

There's a chance you'll be able to occupy your suite early, as well as just dropping off your luggage; ask your steward if it seems your suite has been readied for you when you arrive.   Early stateroom access might be a suite-guest perk, one of the few on Carnival, alas.