Ruby Princess Oct 22 - Nov 6

[LAS!!1414]

Just off the Ruby's 15 day Panama Canal crusie -- first after their 3 week dry/wet dock. The ship was clean and new paint all over. The crew was VERY happy to see paying customers again.

We had a toilet and shower issues for several days, all were resolved. The ship lost all wireless conductivity ( no Medallion sevice ) for 1.5 days in the beginning. Was a mess.

All new chairs and tables in the cabins and all public areas. 

Horizon Court/Caribe Cafe have new carpet. No changes to the buffet. They did have everyother night themed dining ( Bavarian, Italian etc ) which was held in the Caribe Cafe separate from the Horizon buffet. The Horizon dinner started at 5:30 -- theme buffet at 6:00. The coffee service has changed -- no more coffee syrup mixed with hot water -- now have large coffee brewing stations -- one regular/ one decaf. Coffee was a big improvement. These are located at either end of the seating area's beverage station. Passengers are no long welcome in these areas -- after you are seated, you will be provided a beverage.Also, in the am, there is no longer roving servers with juice and coffee.

Casino has new carpet and comfy seats.

The shows were so-so.

The captain kept us well informed about weather and other items.

During tendering in Cabo, you could just see the patch on the hull's aft port side.    

Overall had a great time.           

[PacnGoNow]

7 minutes ago, LAS!!1414 said:

.Also, in the am, there is no longer roving servers with juice and coffee.

So beverages at breakfast served in the buffet?  So, how do you get coffee or juice, if no self serve?

TIA

[skynight]

10 hours ago, PacnGoNow said:

So beverages at breakfast served in the buffet?  So, how do you get coffee or juice, if no self serve?

TIA

There are waiters that roam around with beverages on carts. You can also order bar beverages from them. Believe self service still remains. 

[Steelers36]

12 hours ago, LAS!!1414 said:

Just off the Ruby's 15 day Panama Canal crusie -- first after their 3 week dry/wet dock. ............................................ 

Horizon Court/Caribe Cafe have new carpet. No changes to the buffet. They did have every other night themed dining ( Bavarian, Italian etc ) which was held in the Caribe Cafe separate from the Horizon buffet. The Horizon dinner started at 5:30 -- theme buffet at 6:00.

         

Did you use the dining rooms at all?  Another thread on here reports terrible DR experience with long waits, even if one had a reservation.  Sounds like a poorly run operation.

 

[partybarbie]

7 minutes ago, Steelers36 said:

Did you use the dining rooms at all?  Another thread on here reports terrible DR experience with long waits, even if one had a reservation.  Sounds like a poorly run operation.

 

I was on the same cruise. We had a standing reservation for four, in Da Vinci, at 6:40 pm, every evening. Most evenings we were seated by 7:00 pm. One evening it was almost 7:30.  Our servers were just okay, until we found Anna at table 450. She was fantastic and the service was quick. 

[GabbyRose]

I too was on the same cruise. I had reservations for at Michelangelo for 5 pm every night. I never had to wait. On the second night, I asked the maître d’ if I could have the same table every night which was granted. Thereafter on the following nights, our group of two just check in and show ourselves to our table; no wait at all. This was just for evening dining. Lunch dining on sea days was at Da Vinci with no reservations. There was always a line but the wait was never more than 5 minutes or so.

 

Most evenings I pass by Da Vinci on my way to Michelangelo. I noticed the line at Michelangelo was much shorter than Da Vinci. For some reason, the line at Da Vinci was always long -- sometimes stretching out to the Piazza.

 

On another note, we missed the port at Fuerte Amador due to rioting in the area. We did stop nearby in the middle of the ocean for refueling but we did not dock at Fuerte Amador. We got back some port fees. As "compensation", they did  throw a "party" on Lido where you can get some free alcohol and canapes. In my opinion, they might as well have done nothing. I don't drink alcohol and I don't like canapes. Some free FCC would have been much better!

[PacnGoNow]

23 hours ago, LAS!!1414 said:

These are located at either end of the seating area's beverage station. Passengers are no long welcome in these areas -- after you are seated, you will be provided a beverage.Also, in the am, there is no longer roving servers with juice and coffee

Confusing…

Passengers no longer welcome in beverage stations?  Is this for lunch and dinner?

Am no longer roving servers for juice and coffee?  How do you get juice and coffee…beverage carts going around?  TIA

[LAS!!1414]

On 11/8/2023 at 8:45 PM, PacnGoNow said:

So beverages at breakfast served in the buffet?  So, how do you get coffee or juice, if no self serve?

TIA

After you are seated , a server will provide you with coffee/juice

[LAS!!1414]

12 hours ago, Steelers36 said:

Did you use the dining rooms at all?  Another thread on here reports terrible DR experience with long waits, even if one had a reservation.  Sounds like a poorly run operation.

 

Did not go to the MDR

[CalLuvsCrusingToo]

On 11/8/2023 at 5:35 PM, LAS!!1414 said:

Just off the Ruby's 15 day Panama Canal crusie -- first after their 3 week dry/wet dock. The ship was clean and new paint all over. The crew was VERY happy to see paying customers again.

We had a toilet and shower issues for several days, all were resolved. The ship lost all wireless conductivity ( no Medallion sevice ) for 1.5 days in the beginning. Was a mess.

All new chairs and tables in the cabins and all public areas. 

Horizon Court/Caribe Cafe have new carpet. No changes to the buffet. They did have everyother night themed dining ( Bavarian, Italian etc ) which was held in the Caribe Cafe separate from the Horizon buffet. The Horizon dinner started at 5:30 -- theme buffet at 6:00. The coffee service has changed -- no more coffee syrup mixed with hot water -- now have large coffee brewing stations -- one regular/ one decaf. Coffee was a big improvement. These are located at either end of the seating area's beverage station. Passengers are no long welcome in these areas -- after you are seated, you will be provided a beverage.Also, in the am, there is no longer roving servers with juice and coffee.

Casino has new carpet and comfy seats.

The shows were so-so.

The captain kept us well informed about weather and other items.

During tendering in Cabo, you could just see the patch on the hull's aft port side.    

Overall had a great time.           

 

You had toilet & shower issues for several days....thats tough.  Did you report it? 

Were you offered any compensation?

 

We didn't have water one morning on our last cruise, called Cust Serv. reported it nicely.....

Later we were called & offered $200 each for the inconvenience. 

Its in our credit next time we book a cruise.

Just wondering if you were offered anything?

 

 

[partybarbie]

We had a water leak in the ceiling of our cabin, right above the desk. It caused an electrical short, requiring us to vacate our room for several hours while it was being repaired. We weren’t offered any compensation, but I didn’t think we would be. I guess the compensation was that we weren’t electrocuted.

[MISTER 67]

4 minutes ago, partybarbie said:

We had a water leak in the ceiling of our cabin, right above the desk. It caused an electrical short, requiring us to vacate our room for several hours while it was being repaired. We weren’t offered any compensation, but I didn’t think we would be. I guess the compensation was that we weren’t electrocuted.

Shocking.

[LAS!!1414]

21 hours ago, CalLuvsCrusingToo said:

 

You had toilet & shower issues for several days....thats tough.  Did you report it? 

Were you offered any compensation?

 

We didn't have water one morning on our last cruise, called Cust Serv. reported it nicely.....

Later we were called & offered $200 each for the inconvenience. 

Its in our credit next time we book a cruise.

Just wondering if you were offered anything?

 

 

Yes, we reported it to Cust Ser/Room Steward and the Captain !!  ( saw him walking around ) Offered 15% on a future cruise.

[Love formal dinners]

Had issues with our stateroom on a daily basis.  Filthy when we arrived from construction that was never cleaned, toilet that flushed forever and we could not get our room attendant on the phone and guest services had a line around the stairwell.  We figured someone would figure it out.  Another day, no water in toilet, hairdryer did not work upon embarkation, light bulb over the desk out, room air conditioner needed to be serviced twice, new electric door would open, but would not close.  Serviced twice and then we turned it to manual.  Handicapped people need the exercise, I suppose! TV had to be reset by Guest Services on a daily basis.   Compensation--Not a dime!  We were never invited to a cocktail party for loyalty.  At least they tended to our requests within a decent time frame.

[memoak]

9 hours ago, Love formal dinners said:

Had issues with our stateroom on a daily basis.  Filthy when we arrived from construction that was never cleaned, toilet that flushed forever and we could not get our room attendant on the phone and guest services had a line around the stairwell.  We figured someone would figure it out.  Another day, no water in toilet, hairdryer did not work upon embarkation, light bulb over the desk out, room air conditioner needed to be serviced twice, new electric door would open, but would not close.  Serviced twice and then we turned it to manual.  Handicapped people need the exercise, I suppose! TV had to be reset by Guest Services on a daily basis.   Compensation--Not a dime!  We were never invited to a cocktail party for loyalty.  At least they tended to our requests within a decent time frame.

I would never book the first cruise after a dry dock. Always things that need to be put in order. As for a cocktail party I assume that you are platinum or elite with Princess ?  We have always gotten a invite although we never go to watered down drinks and sales pitches 

 

[Ronanc]

On 11/9/2023 at 6:09 PM, LAS!!1414 said:

After you are seated , a server will provide you with coffee/juice

What happens if you are just getting food and drink to take elsewhere like your balcony room and not sitting?  

[CalLuvsCrusingToo]

On 11/11/2023 at 11:45 PM, Love formal dinners said:

Had issues with our stateroom on a daily basis.  Filthy when we arrived from construction that was never cleaned, toilet that flushed forever and we could not get our room attendant on the phone and guest services had a line around the stairwell.  We figured someone would figure it out.  Another day, no water in toilet, hairdryer did not work upon embarkation, light bulb over the desk out, room air conditioner needed to be serviced twice, new electric door would open, but would not close.  Serviced twice and then we turned it to manual.  Handicapped people need the exercise, I suppose! TV had to be reset by Guest Services on a daily basis.   Compensation--Not a dime!  We were never invited to a cocktail party for loyalty.  At least they tended to our requests within a decent time frame.

 

Wow 😳

[LAS!!1414]

14 hours ago, Ronanc said:

What happens if you are just getting food and drink to take elsewhere like your balcony room and not sitting?  

You ask a server for a drink while waiting next to the beverage station.