Red box telling me to change my email address..

[SPacificbound]

As title of post says, I have a big red box telling me to change my email address. The only email address I have is the one I use to log in to CC. 

Apparently there is something I need to do, however I don't know what it is. TIA

[Host Kat]

4 hours ago, SPacificbound said:

As title of post says, I have a big red box telling me to change my email address. The only email address I have is the one I use to log in to CC. 

Apparently there is something I need to do, however I don't know what it is. TIA

 

@SPacificbound

 

Are you referring to the following Announcements in the upper right corner of some of the Cruise Critic pages?

 

Click the little white arrow and you will see the following:

 

Also, please read the pinned & edited thread toward the top of this Help forum titled NOT CURRENTLY WORKING -- How To: Update your Cruise Critic Email Address.

[SPacificbound]

Yes, I had read all that but I still wondered if there was something I should do.

[Host Kat]

10 minutes ago, SPacificbound said:

Yes, I had read all that but I still wondered if there was something I should do.

 

@SPacificbound

 

Nope, not at this time. As stated, Cruise Critic will let us know when it is fixed. And then any member can change their email address if needed. But until then, all we can do is wait.

 

Hang in there!

[gnome12]

1 hour ago, SPacificbound said:

Yes, I had read all that but I still wondered if there was something I should do.

There is nothing you need to do because your email of record is the one you are currently using. Some people have old inoperable email addresses attached to their accounts. They will need to change them when the problem referred to in the red box is fixed. 

[LauraS]

On 11/25/2023 at 10:22 PM, gnome12 said:

There is nothing you need to do because your email of record is the one you are currently using. Some people have old inoperable email addresses attached to their accounts. They will need to change them when the problem referred to in the red box is fixed. 

 

THIS!!!

[Host Kat]

Just wanted to make sure everyone is aware... the Update Your Email Address functionality is BACK! 

 

Click here: How To: Update your Cruise Critic Email Address

[Essiesmom]

Yes, but it is still not working for me.  It tells me the new one already exists, does not change the previous on of record.  EM

[Host Kat]

11 hours ago, Essiesmom said:

Yes, but it is still not working for me.  It tells me the new one already exists, does not change the previous on of record.  EM

 

Email CC Help Michell, Senior Community Support Specialist, at help@cruisecritic.com. Please send the email from your current Cruise Critic email address of record and be sure to mention your Cruise Critic user name and ALL email addresses. Also, please include helpful information such as device, browser, and screen shots if possible.