SPacificbound Posted November 25, 2023 #1 Share Posted November 25, 2023 As title of post says, I have a big red box telling me to change my email address. The only email address I have is the one I use to log in to CC. Apparently there is something I need to do, however I don't know what it is. TIA Link to comment Share on other sites More sharing options...
Rare Host Kat Posted November 26, 2023 #2 Share Posted November 26, 2023 4 hours ago, SPacificbound said: As title of post says, I have a big red box telling me to change my email address. The only email address I have is the one I use to log in to CC. Apparently there is something I need to do, however I don't know what it is. TIA @SPacificbound Are you referring to the following Announcements in the upper right corner of some of the Cruise Critic pages? Click the little white arrow and you will see the following: Also, please read the pinned & edited thread toward the top of this Help forum titled NOT CURRENTLY WORKING -- How To: Update your Cruise Critic Email Address. Link to comment Share on other sites More sharing options...
SPacificbound Posted November 26, 2023 Author #3 Share Posted November 26, 2023 Yes, I had read all that but I still wondered if there was something I should do. Link to comment Share on other sites More sharing options...
Rare Host Kat Posted November 26, 2023 #4 Share Posted November 26, 2023 10 minutes ago, SPacificbound said: Yes, I had read all that but I still wondered if there was something I should do. @SPacificbound Nope, not at this time. As stated, Cruise Critic will let us know when it is fixed. And then any member can change their email address if needed. But until then, all we can do is wait. Hang in there! 1 Link to comment Share on other sites More sharing options...
Rare gnome12 Posted November 26, 2023 #5 Share Posted November 26, 2023 This post was recognized by LauraS! "Thanks for helping!!" gnome12 was awarded the badge 'Excellent Advice!' 1 hour ago, SPacificbound said: Yes, I had read all that but I still wondered if there was something I should do. There is nothing you need to do because your email of record is the one you are currently using. Some people have old inoperable email addresses attached to their accounts. They will need to change them when the problem referred to in the red box is fixed. 2 Link to comment Share on other sites More sharing options...
Administrators Rare LauraS Posted November 28, 2023 Administrators #6 Share Posted November 28, 2023 On 11/25/2023 at 10:22 PM, gnome12 said: There is nothing you need to do because your email of record is the one you are currently using. Some people have old inoperable email addresses attached to their accounts. They will need to change them when the problem referred to in the red box is fixed. THIS!!! 1 Link to comment Share on other sites More sharing options...
Rare Host Kat Posted December 22, 2023 #7 Share Posted December 22, 2023 Just wanted to make sure everyone is aware... the Update Your Email Address functionality is BACK! Click here: How To: Update your Cruise Critic Email Address Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted December 22, 2023 #8 Share Posted December 22, 2023 Yes, but it is still not working for me. It tells me the new one already exists, does not change the previous on of record. EM Link to comment Share on other sites More sharing options...
Rare Host Kat Posted December 23, 2023 #9 Share Posted December 23, 2023 11 hours ago, Essiesmom said: Yes, but it is still not working for me. It tells me the new one already exists, does not change the previous on of record. EM Email CC Help Michell, Senior Community Support Specialist, at help@cruisecritic.com. Please send the email from your current Cruise Critic email address of record and be sure to mention your Cruise Critic user name and ALL email addresses. Also, please include helpful information such as device, browser, and screen shots if possible. Link to comment Share on other sites More sharing options...
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