Move Up

[HateSnow]

I've read a lot of posts regarding the Move Up program.  Last March, I made a Move Up bid on my Apex cruise.  I went from an IV to a Sky Suite.  I learned of my move up approx. 1 week before sailing.

This March, I'm sailing on the Ascent.  I received an email about placing a Move Up bid back in December.  I was able to bid on every suite category from Sky Suite up to and including an Edge Villa.  I was booked in an IV.  I received an email yesterday that my bid was successful on a Celebrity suite, 30 days prior to sailing.

There really is no rhyme or reason to the awarding of bids based on my experience.

[zitsky]

Can you give advice on what your winning bid $$$ were?

[Gordoncruickshank]

42 minutes ago, HateSnow said:

I've read a lot of posts regarding the Move Up program.  Last March, I made a Move Up bid on my Apex cruise.  I went from an IV to a Sky Suite.  I learned of my move up approx. 1 week before sailing.

This March, I'm sailing on the Ascent.  I received an email about placing a Move Up bid back in December.  I was able to bid on every suite category from Sky Suite up to and including an Edge Villa.  I was booked in an IV.  I received an email yesterday that my bid was successful on a Celebrity suite, 30 days prior to sailing.

There really is no rhyme or reason to the awarding of bids based on my experience.

The process is run by a company who specialise in maximising cruise revenue so all the decisions made are on that basis rather than having any logic to the beneficiaries.

 

We are on two b2b cruises this month on the Silhouette. We had. A Corner SS, same one for each cruise, then I submitted some bids. We are now in a Horizon suite on deck 7 at the front for the 4 day cruise and have heard nothing about the bids on the second cruise. There are only 2 RS left.
 

We are either in our original SS cabin or a RS but on the basis that Celebrity want close to £20k or $25k for 10 days it is worth their while not determining the bids until the last minute in case someone with deep pockets decides they want a cruise next week.

[astrocat]

4 minutes ago, Gordoncruickshank said:

The process is run by a company who specialise in maximising cruise revenue so all the decisions made are on that basis rather than having any logic to the beneficiaries.

 

We are on two b2b cruises this month on the Silhouette. We had. A Corner SS, same one for each cruise, then I submitted some bids. We are now in a Horizon suite on deck 7 at the front for the 4 day cruise and have heard nothing about the bids on the second cruise. There are only 2 RS left.
 

We are either in our original SS cabin or a RS but on the basis that Celebrity want close to £20k or $25k for 10 days it is worth their while not determining the bids until the last minute in case someone with deep pockets decides they want a cruise next week.

I have a bid in a similar scenario to your second one. Our cruise is in April, now just waiting to see and checking emails regularly! 

[Gordoncruickshank]

1 minute ago, astrocat said:

I have a bid in a similar scenario to your second one. Our cruise is in April, now just waiting to see and checking emails regularly! 

We leave for the US a week on Monday! 
 

now quite reconciled that we are unlikely to hear until just before the second cruise. No longer bothered either way. The SS is fine for us and if we stay there we have loads of surplus cash to do everything we as t on the cruise. We may use the obc we have for us rather using it for offspring.

[HateSnow]

I bid $1200pp for Sky Suite, $1210pp for Aqua SS, $1225pp for Sunset SS, $1500pp for Celebrity Suite, $1750pp for Royal Suite and $2000pp for Edge Villa.

[jelayne]

6 hours ago, astrocat said:

I have a bid in a similar scenario to your second one. Our cruise is in April, now just waiting to see and checking emails regularly! 

Check your credit card regularly.  The charge occurs before any notification from Celebrity.

[astrocat]

22 minutes ago, jelayne said:

Check your credit card regularly.  The charge occurs before any notification from Celebrity.

That’s so useful! 

[lovedecruise]

Do they let you know if you have won/ lost a bid over the weekend or is it just during the week, Monday to Friday?

[LuvCruzn4Evr]

13 hours ago, lovedecruise said:

Do they let you know if you have won/ lost a bid over the weekend or is it just during the week, Monday to Friday?

In December (2023), I was notified on the  2nd, which was a Saturday, at 3:32pm that my bid was unsuccessful. This was 2 days prior to sailing.

[Gordoncruickshank]

40 minutes ago, LuvCruzn4Evr said:

In December (2023), I was notified on the  2nd, which was a Saturday, at 3:32pm that my bid was unsuccessful. This was 2 days prior to sailing.

I suspect that the unsuccessful emails are automated for two days before the cruise.

 

[sixpackeddie]

We are currently in a Sky Suite, we placed a bid on Royal Suite, Edge Villa and Penthouse.

When I checked the status I found all bids to be expired with the exception of the Penthouse which is showing pending. I can not modify my bid. Any idea what the chances are we will win this Move up? We are sailing in 3 weeks.

Thank you!

[Jim_Iain]

On 2/9/2024 at 12:52 PM, astrocat said:

I have a bid in a similar scenario to your second one. Our cruise is in April, now just waiting to see and checking emails regularly! 

 

I have alerts set up on my Credit Card for anything over a $xx amount.  When a charge is authorized my watch and phone ping (text alert) and I see a charge was processed from Celebrity.   That is usually my first alert.   It sometimes take a little longer for the e-mail to be sent.     Also the room immediately changes in the App.

Edited February 11 by Jim_Iain

[Jim_Iain]

5 hours ago, Gordoncruickshank said:

I suspect that the unsuccessful emails are automated for two days before the cruise.

 

 

You are correct.  I always receive the rejection 48 hours prior to cruise.   At that point they have to lock the manifest for submission to homeland security.  

I once got a call the night before the cruise that they had given us a Gratis Upgrade to Penthouse due to someone coming down with Covid.    They couldn't revise the manifest and we had to check in with our old room number but they gave us the key card for the Penthouse.    It confused lots of things -- Our TV showed all 4 of us in the room and at dinner we were asked if the others in our room were joining us.  .....

[Stem to Stern]

On 2/10/2024 at 8:08 PM, sixpackeddie said:

When I checked the status, I found all bids to be expired with the exception of the Penthouse which is showing pending. I cannot modify my bid. Any idea what the chances are we will win this Move up? We are sailing in 3 weeks.

We are booked in a verandah on our April cruise.  I just checked (51 days out) and all of my bids (SS, Sunset SS, Aqua SS, and CS) show "pending" and I can still "modify" all of them.  If you click on one of the "additional offers" below the first category showing at the top that you bid on, you should be able to modify any of them.  I can still modify any of them on mine anyway.  At first glance I thought the only one I could modify was the first one.  But if they say expired maybe you can't.  Such a confusing system.  Watching intently for a credit card alert.

[Jeremiah1212]

On 2/9/2024 at 1:56 PM, HateSnow said:

I've read a lot of posts regarding the Move Up program.  Last March, I made a Move Up bid on my Apex cruise.  I went from an IV to a Sky Suite.  I learned of my move up approx. 1 week before sailing.

This March, I'm sailing on the Ascent.  I received an email about placing a Move Up bid back in December.  I was able to bid on every suite category from Sky Suite up to and including an Edge Villa.  I was booked in an IV.  I received an email yesterday that my bid was successful on a Celebrity suite, 30 days prior to sailing.

There really is no rhyme or reason to the awarding of bids based on my experience.

 

That sailing just recently went fully sold out. With an entirely full ship and presumably a healthy backlog of MoveUps I would suspect they are trying to balance a few things. Many people assume if a ship is sold out they have no chance of winning a bid which is not necessarily true. If people had a month to recognize the ship was sold out then cancel their pending bids it could negatively impact the $$$ stream. If they know the ship is full and the bids are at the expected level, why not lock them in so you can't get cold feet or change your mind and cancel the bid. 

[JoePDX]

Hi - 

 

I am on the Silhouette TA leaving Port Everglades on 4/22.   We are currently in a partial view veranda.  On 1/26 we received an email regarding MoveUp and I placed bids for Aqua Class and several suite categories.   When I went into the MoveUp offer page today, it showed all the suite category bids as "EXPIRED" and the Aqua Class as "PENDING".  I can no longer click on the "PENDING" status and modify the bid, nor can I get into the full list of MoveUp categories.

 

What does this mean?   Why would they expire all the bids this far out from sailing?   I checked and all the same suites I was bidding on are still available.

 

First time I have used MoveUp so just confused....  I checked our credit card and no charge has been made there....

 

Joe

[sixpackeddie]

25 minutes ago, JoePDX said:

Hi - 

 

I am on the Silhouette TA leaving Port Everglades on 4/22.   We are currently in a partial view veranda.  On 1/26 we received an email regarding MoveUp and I placed bids for Aqua Class and several suite categories.   When I went into the MoveUp offer page today, it showed all the suite category bids as "EXPIRED" and the Aqua Class as "PENDING".  I can no longer click on the "PENDING" status and modify the bid, nor can I get into the full list of MoveUp categories.

 

What does this mean?   Why would they expire all the bids this far out from sailing?   I checked and all the same suites I was bidding on are still available.

 

First time I have used MoveUp so just confused....  I checked our credit card and no charge has been made there....

 

Joe

Well Joe, from my experience you are on the shortlist to move up to Aqua Class. I recently had the same thing happen with my March cruise. Good Luck!

[JoePDX]

3 minutes ago, sixpackeddie said:

Well Joe, from my experience you are on the shortlist to move up to Aqua Class. I recently had the same thing happen with my March cruise. Good Luck!

 

That was what I "read through the lines" as well.   Thanks!

 

Joe

[tschwa2]

2 hours ago, JoePDX said:

Hi - 

 

I am on the Silhouette TA leaving Port Everglades on 4/22.   We are currently in a partial view veranda.  On 1/26 we received an email regarding MoveUp and I placed bids for Aqua Class and several suite categories.   When I went into the MoveUp offer page today, it showed all the suite category bids as "EXPIRED" and the Aqua Class as "PENDING".  I can no longer click on the "PENDING" status and modify the bid, nor can I get into the full list of MoveUp categories.

 

What does this mean?   Why would they expire all the bids this far out from sailing?   I checked and all the same suites I was bidding on are still available.

 

First time I have used MoveUp so just confused....  I checked our credit card and no charge has been made there....

 

Joe

I am on that cruise too and after reading yours, I looked and mine says the same thing for aqua class.  Good luck to both of us.  We had prime concierge with a midship slant balcony so hopefully it will be a decent cabin location.  First transatlantic cruise.

[JoePDX]

16 minutes ago, tschwa2 said:

I am on that cruise too and after reading yours, I looked and mine says the same thing for aqua class.  Good luck to both of us.  We had prime concierge with a midship slant balcony so hopefully it will be a decent cabin location.  First transatlantic cruise.

Good to know.   We also have a mid ship hump cabin now.  Good luck to both of us.  

 

This will be our sixth transatlantic.   Love them!

 

Joe