Glitch. Web errors. Conflicts.
I reported numerous things about my SUN booking for October. Phone agent, chats, customer relations and lastly executive assistant responded.
Everyone is aware of these issues: glitches, web errors & conflicting information on my app & in my personalizer.
They could not even book me a Plus package.
Executive assistant says she will call me back Monday.
Worse pre cruise experience I’ve ever experienced.
Don’t sweat the small stuff! I paid my wifi, bought one soda package for cabin mate, case of water and will use my OBC to pay crew appreciation. So done with this, but still looking forward to this beautiful new ship.
I’ll be in the Sanctuary with my water bottle along with the suite guests and walk in Private restaurant without reservations for 3 nights.