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Everything posted by Mary229
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Grand Dutch Cafe not complementary anymore?
Mary229 replied to SweetsugarNL's topic in Holland America Line
My same experience this past month. I had lunch there quite a few times with tablemates enjoying a beer -
Unless you eat 3 hearty meals a day it is better to pay as you go. No experience with laundry at hotels
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Depends on the ship. I can enjoy a large interior for over a month at a time but a small, poorly placed interior is hard to abide for even a night
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Since you do like vegetables, as we do, you will be happy to hear there is now a new menu item - vegetable of the day. Since we both order them we are given a large bowl served family style for our table for 2
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I scan the menu and put together my meal, protein from one dish, vegetable from another and starch from another. If it is on the menu you can order it, you do not have to take the entree as laid out on the menu. It is not clear to me your level of expectation - a pork chop is not going to become a lobster tail😉
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Seriously, I take my agent out to a very nice dinner once a year. As experienced as I am in arranging my own travel I know she is good and has save me thousands of dollars over the years. Good service above the call is rewarded by me no matter if it is a professional or not. I agree with @LetItSnow that better are letters of commendation, superior social media reviews and so on but if they are in direct personal contact I do reward financially with tickets, dinners or other token gifts of appreciation.
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Flight Ease Frustration - High Fares & Immediate Payment Required
Mary229 replied to Roz's topic in Holland America Line
My research with my insurance provider says that is not true. But that is only a single insurance company -
Are specialty restaurants on holland america worth it?
Mary229 replied to latebuyer's topic in Holland America Line
I don’t think so. The Pinnacle is generally pretty good but I have been disappointed in both the Tamarind and Canaletto this cruise on the Koningsdam. I think the best value and quality is the Pinnacle Grill lunch -
Grand Dutch Cafe not complementary anymore?
Mary229 replied to SweetsugarNL's topic in Holland America Line
Yep!! I am on K right now and eat there regularly and have a cooler full of the cookies. Food menu items are free -
Flight Ease Frustration - High Fares & Immediate Payment Required
Mary229 replied to Roz's topic in Holland America Line
You will rarely find a domestic rate worth using flight ease for but they sometimes have exceptional fares for international flights. There is some refundability through the airlines - do your homework. It has paid many times for us to watch Flight Ease rates. Btw they do have a guaranteed get you to the ship clause which in the past was a dubious claim but recently I have personally observed them getting people to the ship at great expense that FE took care of -
Flight Ease Frustration - High Fares & Immediate Payment Required
Mary229 replied to Roz's topic in Holland America Line
Google flights explore https://www.google.com/travel/explore -
Flight Ease Frustration - High Fares & Immediate Payment Required
Mary229 replied to Roz's topic in Holland America Line
Also check google flights. There they will tell you who flies there so you can know who to cross check once flights become available. Be sure to check them for a date 9 months out also. They also have a feature where you can say “United States” to Singapore to show you multiple options. one last comment - your flight is considered busy holiday season travel, an unfortunate mistake I have made recently. Live and learn, next time I will reconsider flying the earliest part of January. -
@Haljo1935 I have to say after 3 weeks on the Koningsdam I can still say it is my least favorite ship in the fleet. There is just something intangible that is off about this ship and crew. I don’t want to point any fingers but it is just a little off. It is not the ship that is going to convert any sailors from other lines to sail Holland frequently.
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What you have is correct. That would be the same when booking with any consolidator. You are good to go
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I will remind everyone that Carnival Cruise Corporation has a habit of banning for life for all of their lines anyone who disputes a charge so that is not an option. Perhaps not the friendliest of policies but it has caused others grief. I say check with Holland directly and if you want do so anonymously
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There are always an abundance of tables in other locations. Removing tables from the lido will be going the wrong way.
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Every person has different needs and should either read carefully or use a professional service
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If you can get behind the tv you may find an unused socket. Also behind the fridge but both of these are difficult to reach and rarely have an extra. Best bet is to bring a power strip
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I think not removing your game and other leisure activities from a dining location during the busy meal hours is just plane rude. It is a dining location, let people eat, it is not too much to ask. To deny people a comfortable dining seat is just cruel and selfish. There is no sugar coating this.
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On the Koningsdam this week the line snakes almost to the Ocean bar at 5 pm. There are usually far more people in line than will be accommodated in the first sitting.
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This is not in my opinion only on legendary voyages. It seems to be a return to HAL standards. My 22 day January cruise was not “legendary” and had all of these features. I think these features are easier to accomplish on a longer cruise than Caribbean one weekers. Our enrichment and entertainment seems about the same between both. I must say that the bands are overall better quality than last year’s ensembles. That may just be people finally returning to work on cruise ships after the lockdowns. so far the only difference I have found between January and my current legendary voyage is the tote bag and the every night chocolates. DH has not had a single of those chocolates as I have a lot of catching up to do😉
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We have passed by Club Orange every night on our way to the Koningsdam MDR and every night there is a very long line. I don’t know why this is but it seems uncalled for. Is it because people are showing up before their appointed time or is it because the staff is slow? Either way it dissuades us from ever using Club Orange