I’ve been on CC for years and have noticed a change in the reviews. I think the pandemic turned a lot of people into “Karen’s” by leaving them with too much idle times on their hands. Any perceived slight and someone must be blamed. Cruise lines are an irresistibly big target. Before COVID, there were some bad reviews, some for good reason and others out of sanctimonious self righteousness. Now, I agree that reviews overall, and especially the Top Ten forum, have gotten savage.
We’ve cruised five times since cruising resumed and other than a few misfires on our first sailing, things have been fine for us.