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Vivasea

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Everything posted by Vivasea

  1. Has anyone recently sailed in 8068 on Quest. Not much choice available for my chosen cruise. It does not have favourable comment on spreadsheet. Any feedback would be appreciated.
  2. I was in 8043 on Quest last year. It was under Patio - extremely noisy. Check if it is under Patio. I would avoid.
  3. My DH and I joined Odyssey in Cape Town and sailed to Lisbon on this cruise - and had wonderful time. We could have stayed on to Barcelona for £300 per person (work was calling). Happy memories.
  4. Yes Covid - but 2 years ago. I wanted to inform that eventually (after 3 months) we were compensated.
  5. It took 3 months before I received my FCC. And that was only after numerous EMails and phone calls. After speaking to Customer Services it was resolved in 3 days.
  6. I was on Quest this April/May and had both manicure and pedicure. It was called Fire & Ice either regular polish or gel. Fabulous. Not cheap but worth every penny.
  7. We were on Quest in 8043 for 6 weeks in April/May . This cabin in under Patio - I would not book cabin under Patio - very noisy
  8. I was on this cruise in April. I am sure there was no shuttle from Keelung to Taipei. We wandered around Keelung and wished we had booked a trip to Taipei.
  9. Cabin 8043 Ship Quest Month/Year sailed April,May 2023 Would you choose this cabin again No Very noisy from Patio Grill above morning and night
  10. Vivasea

    New website.

    I had same problem. I phoned Azamara direct. Line was busy but asked for call back. Within 5 minutes I was contacted. I explained I needed travel documents. They were forwarded to me by EMail. Within 30 minutes. They are still showing I owe £11000 ???? But I received tickets. Just dreading long lines on board as everyone sorts these numerous problems.
  11. Vivasea

    New website.

    I am travelling 18th April. On my account I still owed over £5700 (it was paid in January) I phoned Azamara direct line busy but got call back in 5 minutes. Casey sorted all and forwarded travel documents. Shore excursions all incorrect and OBC etc. But will fix that on board. All will good.
  12. My husband and I contacted Covid on our June cruise. We were given letters from the Cruise Director stating that we would receive FCC. I was told to expect to wait at least 3 months before I would hear direct from Azamara. After this time I phoned (reservations) and was told to EMail Loyalty@Azamara.com I received reply with FCC within a week. Hope this helps.
  13. No after 2 weeks I sent another 2 EMails one to Guest Relations and another to Loyalty. Maybe I was impatient but Invoice came with apology one week later.
  14. I have just added 6 free nights to my booking. This was direct with Azamara. I was told to contact Loyalty at Azamara . It took 3 weeks for new Invoice showing price reduction. I am very happy about offer given.
  15. I have experienced both of these cruises and rebooked for 2024. The weather was beautiful. Warm and sunny. Take waterproof for arriving in Europe.
  16. I phoned Azamara Yesterday. Because all Agents busy recording states press button No.1 and you will be in queue for call back. I received call in 10 minutes.
  17. I stayed at Hilton in Porto Madero, Buenos Aires. Very good. Next to River - nice walking walking area - plenty of cafes. No complaints of Hotel and would book again.
  18. I have B2B booked on Quest April 18 Tokyo to Singapore then Singapore to Athens. Also March 2024 B2B Buenos Aires to Rio then Rio to Lisbon. Love Azamara
  19. Just a note - we stayed in Port Madero area of Buenos Aires - very safe .
  20. We did Buenos Aires to Rio then Rio to Lisbon before Covid - loved both cruises have rebooked same for March 2024. Loved South America - we did not do carnival but all the famous Rio sights. Wonderful.
  21. I have experienced booking on board and given next tier discount.
  22. After cruising with various companies we tried Azamara - wow - never looked back now 13 cruises and two more in April. Wonderful friendly crew and officers - helpful and happy - you will have great time and wonderful memories. If you can book a Continental Suite .
  23. I emailed Loyalty@ azamara.com on 5th September and received reply on 11th.
  24. Vivasea

    Coming Back

    Having had covid on Quest in June I can assure you that I was allowed to stay in CC suite. My husband who also was positive before I was. was moved to balcony cabin only for two nights then moved back to our CC cabin.
  25. My son flew Manchester - Amsterdam - New York yesterday - He informed me it was no problem everything was easy. He did arrive with one piece of luggage missing. You have to take the good with the bad.
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