crusinbanjo

Website still says the same today. But, I was considering an upgrade to a suite, is the price negotiable? How best do I go about it. We booked directly with Azamara, so no TA in the middle.

That is what I was told as well from an Azamara customer service representative. The good news for us is that we now see coupons for OBC for the B2B and for the booking bonus.

Enjoy the trip, hope we run into you again some time.

Lois, when will you be in Copenhagen? Theresa and I will be on the Dawn on October 6 .

Thanks, Mrs Banjo and I will be boarding the Dawn in Copenhagen in October……. Getting excited already!

I always just relax and show up, it all unfolds pretty seamlessly. It’s

No emails here either, not even a response to our inquiry

That is my experience as well.

I don’t know when the services are scheduled, but I like your plan b. Always interesting to attend Mass in a foreign country

Sounds like the return of one of the nicer perks of sailing with SS. They always did this, until they stopped, hoping this will stay and other amenities will return.

Did you get the entire amount? Or did they keep a cancellation fee

Well I’m am outside of they days for sure.

So to be clear, I booked both cruises in March of 2023. Sailing date is January 2024 I am assuming that since I have not hit the final payment date, and have paid only a deposit for each cruise the deposit would be fully refunded. I have checked to be sure there is plenty of availability on both cruises, and with the difference in price, plus cash back from the TA I could also upgrade to a suite.

I booked tw cruises to make them B2B cruises in January directly with Azamara. Now, because of the OBC and website issues, I’m wondering. Can I transfer the booking to a TA , or should I just cancel my reservations and rebook with a TA. looking at one of the big online TA’s it would appear that I would get a much better deal, and then they can have the frustration of dealing with the back office. I am still on a deposit, and final payment is not until September. Any thoughts? 😊 Thanks.

I booked both the B2B cruises in January directly with Azamara. Can I transfer the booking to a TA , or should I just cancel my reservations and rebook with a TA?

Works hard for low pay, never complains, never takes a break!

Our’s used to show that, now there is nothing to indicate any OBC, never mind the B2B credit that we have applied for twice, but have yet to see. This is our first experience with Azamara, but quite honestly, if this were not a bucket list cruise, I would back out. And, unless the on board experience blows us away, it will likely be the first & last Azamara cruise.

Thanks, I filled out the request, again!

As of right now, the web sight doesn’t show ANY OBC, never mind the B2B credit. The only way I know about them is from the invoice I received when I booked the cruises. I think I’ll need to call to clarify and get something from Azamara in writing to bring along to the ship.

Mrs Banjo and I are booked on the first 2 segments of the world cruise. Our invoices show $300 OBC for each segment. The website does not show any OBC. We have applied for the B2B credit, months ago, but have never gotten a response. This is our first experience with Azamara, we are hoping the on board experience is better than the pre cruise website / comms mess that is currently ongoing

Ours shows an OBC coupon, but no amount and no amount for the B2B bonus OBC either. I have inquired by email, months ago, was assured all was corrected, but nothing has changed.

Were you all night fixing this, or just an early riser ? 🫠😆

And as a booking portal, not likely to deviate service to accommodate an unexpected change.

Blacklane doesn’t offer service in my area, so we always book with the local limo service that we have used forever. They are always available for us, never late, and reasonably priced. They even diverted a car to New York City to pick us up when we missed a flight connection in Madrid and were rebooked to JFK instead of Boston. Now that is what I call customer service. I would bet Blacklane wouldn’t do that even if they operated in my area.

Back in the 1990’s, Mrs Banjo and I were “ALWAYS” the youngest on SS cruises. We were in our mid 30’s. Now in our late 60’s we feel like we are the average age of SS cruisers.