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trixiee

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Everything posted by trixiee

  1. Does anyone know where I can find the hours of operation for Club Hal? I'm taking my 10 yo grandson on a New Year's cruise, and would like to know if/when I could book a spa treatment or go to the gym...
  2. I think you should have had that discussion with whomever you were speaking with when you upgraded to CO. Whenever I call to enquire about CO or an upgrade, I have the deck plans out and am ready to check what is over, below or beside the choice of cabins available. In fact, I did not upgrade to CO for my upcoming cruise because any upgrades that were available were not in a desirable location. I don’t have the CO number with me at the moment, but I would certainly be calling them and making a room choice PDQ!
  3. Called, but I am too early. Looks like LOTS of cabins available in the category I'm looking to upgrade to, so I'll just be patient and see if I get an offer!
  4. Does anyone have the phone number for the upsell department? Appreciate it!
  5. That's not what we experienced. We had a full on party!
  6. We’ve been assigned at the pier a time or 2! No worries, you will have a cabin!
  7. Book one “free” cruise, and you’ll be added to the list?
  8. I likely would have mentioned that I appreciate that politics and religion are not acceptable dinner conversation. Once the teacher conversation came up I might have asked who won the ball game today… ? After a chilly moment of silence.
  9. 3 star, a cruise booked for Dec and one in July. Received the offer.
  10. First time cruising with a child on HAL. Other than not being allowed in the Sea View pool and in the gym, where else are children not welcome? For reference, this is a well-behaved 10 year old.
  11. I dislike beer in a can. Why not glass bottles?
  12. We used a "Cruise Specialist" company once and were not happy. We got zero benefits, and I had to monitor prices, and email them to re-fare. It was actually more work to deal with them.
  13. When I mentioned to my PCC that I wanted to transfer the booking, I was offered a price match - in OBC. I was happy to do this. YMMV.
  14. Yup, and have your ship pdf ready to look at what’s available. I’ve had a good upgrade in the past, but for my upcoming cruise no cabin available in the right location for us.
  15. Same here! It looked legit, but I'm suspicious!
  16. This itinerary is a bucket list item for me. I look forward to following along! Thank you for sharing your voyage with us!
  17. nah... you're also getting a better balcony and location. relax and enjoy!
  18. Interested in club Hal on the Zuiderdam. Never used it before, but cruising with my grandson…
  19. Re: New Years - do they do an earlier NYE celebration for kids?
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