Yes...I think most hotels have this policy...but very surprised they didn't just let you change dates.
Mind saying how you're managing all this? Were you able to change flight, quarantine, etc etc.
This is my biggest fear on how to handle this as we are flying to AMS on Friday to cruise on Tuesday. Bringing our eMed test to test at our pre-cruise hotel (Banks Mansion) and have no idea how or what to do if the worst case scenario happens.
Best of luck to you and so sorry this has happened.