We sail on the Sky in a few weeks and DH ordered our Medallions. We booked with the Plus package in July of 2021. So, Princess has had our money/ deposit for nearly two years. DH said they were charging him $10.00 in shipping and I said that should not be. I checked in with our Roll Call and members said that had similar issues and that they called their TA and/or Princess and they would be reimbursed.
FYI- it is on a Princess website that you will NOT be charged for the Medallion shipping IF you have purchased the Plus or Premium package. It is #39.
https://www.princess.com/cruise-deals-promotions/plus-premier-cruise-packages/
I also know via the posts by our own @JimmyVWine that when onboard, the "old Plus" is honored the same way as the "New Plus". The dealings with Princess were as follows:
In addressing the $10.00 charge for mailing the medallions to us, I called our TA. You will LOVE the response(s). The first response that they will give the fee back when on the ship. I asked how. So, his new response (Mario) is:
The second response is ............ wait for it...................... wait for it.....................
"You have the "Old Princess Plus" and therefore do not qualify to have the medallions mailed to you free of charge."
I told our TA that our "Old" Princess Plus is being treated just like the new one when onboard and I know that for a fact. Our TA told him this. His response was that, NO! We will have the limits of the "Old" one when onboard.
Thank you all for "listening".