Keith1010

And that's the major benefit of the program is to those who already had bookings and were owed money. Also if you were on the fence about booking a cruise this is some incentive to do so. You don't lose money when you book a cruise. Rather you spend money. They really didn't have to do this. And no one is forced to utilize it. But as someone who is owed money and who had already booked cruises I am certainly appreciative of it and I know others who are too. Keith

Jonathan same experience here over the years and some don't give up with one call. I can name several lines that do this including mass market, premium, and luxury. In fact, SS called me many times. It started years ago when I spoke with one of their reservation agents and more recently sometime last year when I signed up for a brochure. I did get a call from Crystal but since it didn't say Crystal on called ID I didn't answer it. I later checked and verified it was from Crystal and haven't gotten once since. It's another form of marketing and at least it's a legitimate company versus the inane amount of calls one gets and some related to scamming for sure. Keith

Do you know which group I prefer? First one was in Spain when we visited in 2019. Keith

All cruise lines send out e-mails to promote not only cruises but itineraries not selling well. I am reminded that old Crystal sent out e-mails almost daily but the same is true for some of the other luxury lines. New Crystal has been very selective with e-mails. But there is no question that some cruises have less demand than others for a range of reasons. New Crystal certainly has the challenge that when they released itineraries many people were already booked with other lines and what the bookings are like for each voyage is anyone's guess. No one knows for sure the reason(s) for the new program.If people want to speculate that's fine and I'll give mine. No fact. Just speculation. I believe the major driver was to do something for the customers recognizing that some are out money with the old Crystal. Yes, it could drive some additional bookings but giving a credit is a lot of money off the bottom line. Restarting a cruise line is not easy and it is not easy to start a new line. If they wanted easy they could have called it an entirely different brand and made it a lot different from old Crystal. I am glad they chose the path they did. Already it looks a lot like old Crystal which is what I believe people will find as they add enhancements to make it even better. Many of the answers in the Q&A's is similar to old Crystal. While some questioned their quality I have not seen anything leading me to believe quality will suffer. Reducing overall guest capacity certainly can enhance quality. I think brining back Nobu shows a high emphasis on quality. The former line was moving away from Nobu. Bringing back so many of the former crew shows another commitment to high quality. Anyway, time will tell. New Crystal does have challenges given that the former parent wrecked the stature and image of the former company. They have to overcome that while getting their new ships ready which shows yet another commitment to quality and play a lot of catch up and that includes catch up in the marketplace by being late to the game for 2023 and 2024 while getting all of the things in place including new guest checkin system and other things such as all the shore excursions in place and continuing to hire people. Not easy. A big challenge. Let's see what happens. With each passing day New Crystal is inching closer to the start up of Serenity followed by Symphony. Very exciting IMHO. Keith

All: We can't know for sure the reasons why the list was so long but here is my take. People filed claims for amounts not refunded. This was done along time ago. The ones on the list got refunds. I suspect many didn't think to notify Moecker and/or were so ticked off going through the entire process that they weren't going to followup. This must happen all the time which is why Moecker followups up to confirm whether or not someone got a refund. Keith

Don't Worry......Be Happy...... Keith

You are correct about how the discount works. Also if you do a back to back you get an additional discount. This one was discussed on other threads that it is discounted off the amount less the destination fees and that these fees are included in the pricing on the website. When you book you see it broken out as a separate line item. Keith

Ivi, they sent it to Crystal Society Members. As with all mailings some might not get it. Ivi I have asked about your questions and will let you know what they say. I don't have a general e-mail for NC. Keith

From eight years ago today. Whenever you think you are having a tough day, just be happy you are not alone walking in the forest when you are greeted by this happy fella. It could be your last meal but keep in mind you would be the one on the menu. Keith

If you have one credit you get 20% for one sailing. However, if you have friends and family you wish to book rooms for, for each booking on the same voyage you can apply another sub-credit. So if you have five different bookings all five sub credits can be used on that booking. Tracie's question about multiple claims is a different question. I think I know the answer but don't want to speculate or provide wrong information so I have asked Crystal for clarification on that one. Keith

aka Umi Uma. 😀 Keith

Thanks Brian. This one was a favorite of many of the people I used to spin with. I do look forward to spinning on the NC. Keith

I am asking. When you say more than one sub credit are you saying more than one credit card charge that was on the same claim or multiple claims? Keith

Nine years ago. There are several places around the world that we always enjoy retiring to and this is one of them. Plus we enjoy all of the places listed on this sign. Keith

Yes to ChattKat in Ca. As I have posted, Crystal plans to have a bridge instructor(s) on every sailing as I have posted and this has been vetted with the person who knows for sure. Bridge is one of the items covered in the Q&A but Q&A's don't always address every item for different reasons and that includes that at the time of their release either everything hasn't been finalized or not ready to be announced while other times someone has an additional question or needs more clarity. Keith

Before I posted the answer about Bridge I checked with the person who would know for sure. Most itineraries I have looked at have at least one sea day. Regardless, this is what I was told. Keith

I checked with the person who would know for sure.. That is what he told me. Most cruises I have looked at have sea days even if it is one day. Keith

I have confirmed there will be a bridge instructor on all Crystal Voyages. Keith

I have confirmed there will be a bridge instructor on all Crystal Voyages. Keith

I know Patty. I went with them for quite a few games but regrettably picked them to lose later on when they won. I try to keep my emotions away from decisions unless it comes to baseball. LOL. We do like UT and TTU. They both had something in common this year losing both coaches. Keith

Ivi you are very welcome. Let me add I wouldn't count on what an amount would be from the Assignee until their work is complete and we are notified. Keith

Ivi, Yes, we will receive the credit on cruises already booked so all good news there. You can book anytime before the deadline to get credit and not wait to hear from the assignee. Mocker does plan to wrap this up sometime this Summer. Keith

Speaking of Crew I remember all of the pushback about saying that the majority of the crew would be back or saying a lot of crew or a large number of crew. Well, in my book 80% is a lot, a majority and represents a large number. It also says a lot about old Crystal and new Crystal. We also know that even if Crystal remained in business there is always attribution making this 80% number remarkable. Looking forward to being reunited with the best crew at sea. Keith

You are right. I should have gone with UCONN and I always go with NY pizza. Keith

Yes, Happy Days for sure. Yes we will see a lot of crew returning many who have worked or are working on other lines. Right now it is estimated that 80% of the crew is returning. That is an amazing number recognizing that there was always turnover in crew between retirements and crew wanting to do other things including land based jobs. And we have known crew who left for a few years only to return another time so even those who are not returning could change their mind at a later time. Keith