@CineGraphic posted about the response to his 2-year old letter to Princess and the embarrassing (for Princess) offer of OBC.
That topic is closed, but I wanted to tell anyone interested that I just got one of those letters.
I didn't send a complaint letter. I DID tell our CVP why we were displeased and finished with Princess. That was about 3 months ago.
The response included this:
As a gesture of our commitment to you and to show our appreciation for your patience, we would like to offer you an onboard credit of $50 per stateroom with us. To make use of this offer, we have already applied the credit to your account. This is just a small part of our efforts to regain your trust and show how much we value you as a member of the Princess family. This offer is available to book online, by calling 866.691.7037 or your travel advisor. The expiration of this onboard credit is May 10th 2025.
The letter came from Alvin Stokes
FIFTY dollars PER stateroom?!!! Thanks a bunch...NOT