Sea Princess Problems and more problems but Princess generous

After missing 2 ports from the original planned itinerary for which we were given some obc and then having to stay in Singapore extra time we hoped to get into Benoa but we have missed it.

The weather in Koh Samui is rather bad with huge rain storms and the 25 minute tender trip (when we could actually get on it) took 1.5 hours instead. Therefore we did not leave Koh Samui until 8pm instead of 4pm. This - together with the still unmended engine problems made us late.

In addition there was a medical emergency so we changed course to take two passengers to an island for medical assistance,.

Now we are told no Benoa. But we have been given a further $100 obc each plus 50% of the cost of this cruise against another cruise to be booked before the end of 2015.

Quite generous of them although of course the whole engine problem has been ongoing for 6 months,.

Now we need to find a cruise to take. However I shall not be taking it on the Sea Princess as the state of the ship is very poor indeed with rust everywhere and the lack of upkeep sadly showing her up.

The Dawn and the Sun are good ships in good cojndition and I will look to them or the Diamond I think.

Sorry things are not going according to plan. I hope you are making the best of it.

Thanks for the report about the Sea Princess, wonder when the ship is due for dry dock or move that date up in order to make repairs.

They need to just cancel cruises and fix the problem.

Its doing the world cruise before it goes to dry dock.

Its doing the world cruise before it goes to dry dock.

By the look of things not many people are booking segments of the world cruise on this ship. Not only the problems it has but the cost of each segment is very high

It been somewhat interesting to read of all these problems with the Sea Princess (other threads also). We cruised on her over Christmas last year and everything was fine so all that is going wrong must have only happened over recent months. The only concerns we had were that all the windows in the dining room were fithly and the chairs in the bars needed some felts on them to stop the terrible noise of people dragging the chairs across the marble floors. Its not a good look for Princess if they continue to delay fixing the problems.:)

Its not a good look for Princess if they continue to delay fixing the problems.:)

Why should they take time to fix it? The cruises are filled and they get by by just giving a pittance of obc for relief. Pretty sad. :(

Been going on for months.

Why should they take time to fix it? The cruises are filled and they get by by just giving a pittance of obc for relief. Pretty sad. :(

Been going on for months.

I do not consider getting a cruise for a reduction of 50% of what we paid for this cruise a pittance Particularly when they could have said weather and medical is not our problem - be fair:D

I do not consider getting a cruise for a reduction of 50% of what we paid for this cruise a pittance Particularly when they could have said weather and medical is not our problem - be fair:D

I am sure they are not compensating everyone 50%. :eek:

I am sure they are not compensating everyone 50%. :eek:

YES WE/THEY ARE I cannot say it more Yes they are Everyone gets 50% of what theyn paid for the cruise as a credit against another cruise

YES WE/THEY ARE I cannot say it more Yes they are Everyone gets 50% of what theyn paid for the cruise as a credit against another cruise

For just your cruise or all cruises booked until it is fixed?

For just your cruise or all cruises booked until it is fixed?

Now that is greedy No just the cruise which was badly affected

Looks like the cruise scheduled for tomorrow has been cancelled now. The same offer has been extended to passengers scheduled for that cruise, but no doubt there are a lot more disappointed folks.

Looks like the cruise scheduled for tomorrow has been cancelled now. The same offer has been extended to passengers scheduled for that cruise, but no doubt there are a lot more disappointed folks.

How sad! :(

They'll be compensated but there will still be many very disappointed passengers who may be on a once in a lifetime journey. Princess needs to improve the reliability of their ships in Australia because not everyone has flexibility to change sailing dates. Apparently many of the passengers are from Aus/NZ & even though we'd like to sail around Aus/NZ that won't be with Princess until the reliability of their Sun-class ships greatly improves. :rolleyes:

The Dawn and the Sun are good ships in good cojndition and I will look to them or the Diamond I think.

A shame Yvonne they have had such problems - maybe you might have to check out the 42 night on the Sun to China and Japan, in April next year - we are doing it. This is Kathy from the Indian Ocean cruise in 2011 - we could have fun all over again.

A shame Yvonne they have had such problems - maybe you might have to check out the 42 night on the Sun to China and Japan, in April next year - we are doing it. This is Kathy from the Indian Ocean cruise in 2011 - we could have fun all over again.

Now that was a great cruise. :):D e-mail on its way to you. Sorry cannot join you to Japan other plans made.

That ship has had problems with its engines for years!!! It ruined our cruise in 2010 and we missed lots of ports. Princess have been more generous with you than they were with us.