Do you like the new changes to the C&A Points System?

[DeepWaterMariner]

I like the new system of using days rather than points but don't like the conversion to the new system. We calculate out to about 15 fewer days than we have actually sailed, probably because we have been good customers for longer than the original loyalty program existed. Our earlier cruises did not earn as much credit as they should have, probably because RCI didn't keep good records from those years...remembered that we cruised, but not what ship or for how many days. Anyway, the bottom line is that nothing changed with our C&A level and we will get to the next level at the same time as under the old system. Had our actual days been counted we would already be at the next level.

[Coralc]

I am very satisfied with the conversion and new program. We are average cruisers, once or twice a year and a good mix of longer/shorter and 7 day cruises. The conversion was accurate, and then some. :D I'm sorry about the 29 credit people. Ours worked out that we will receive our crystal block on our next cruise, as originally planned. :D We are very pleased. :)

[denhur]

The new system is much better (number of nights + suite-bonus). The conversion however seems to be making waves ;-)

 

The much mentioned diamond conversion (credits x 7 +13 = points) corresponds to my result 10credits --> 83points. We had many bonus credits (4) which were al converted to 7 night cruises in this formula so we ended up a couple of credits ahead as opposed to the situation had RCCL had these new rules in place since when i started cruising. But that is not relevant.

 

The formulas (i think they differ per tier you had under the credits) were without a doubt created to make sure no one went down a tier. Sure I had less nights but i had the points. I was low-diamond and now I am still low-diamond. Thats what people should be looking at, are you approximately where you were in relation to the tier above and below. People who are expecting RCCL to recalculate OLD cruises (not credits) to NEW points based on the NEW 'number-of-nights-rules' do not understand the meaning of 'conversion'.

 

RCCL is not correcting its old system but migrating to a new one.

[Gold Coast Cruisers]

I am happy with this new 'enhancement'.

We live in Australia and only have had Rhapsody visit at the for the past 4 seasons but later this year Radiance will be here as well. Our cruises are a minimum of 7 days.

Alot of money is spent by all of us to take these cruises down here for little loyalty reward.

They are not cheap and not short.

Now, with the points per day system we can hopefully catch up and start to move up the Loyalty ladder as others have done by only taking many 3 or 4 day cruises.....in a Suite.

Jillybean:)

[crazy 4 cruising]

I am ok with the new system, EXCEPT we had planned out which ships we would be on for the milestones and now it is all messed up and we will end up with 2 Jewels--getting 1 on our next cruise and 1 Radiance and we already have a radiance. :( we were to get a Voyager on our TA in May and had strategically booked a Majesty next Dec. I'm not complaining tho, just messes up our plan to try to get a milestone on the different claSSES.

[Merion_Mom]

I am very satisfied with the conversion and new program. We are average cruisers, once or twice a year and a good mix of longer/shorter and 7 day cruises. The conversion was accurate, and then some. :D I'm sorry about the 29 credit people. Ours worked out that we will receive our crystal block on our next cruise, as originally planned. :D We are very pleased. :)

 

I am not sure why you singled out that group, but your sympathy is misplaced.

 

Someone who now has 29 cruise points had 4 cruise credits.

 

That person WAS one cruise away from Platinum.

That person STILL IS one cruise away from Platinum.

[snoozycruisee]

I like the new changes. I know the short itinerary cruisers will be upset, but in all fairness, they shouldn't be getting the same cruise credits for people cruising 7 days and up. It makes more sense this way. It works out fine for me.

 

Short Itinarary Cruisers that had already sailed (10) Cruises should be thrilled....they were all grandfathered in as D Members. 10 Cruises at 3 Days each = 30 Days Sailed = 83 Points @ conversion = Continued D Status.

 

On the Contrary, a Longer Itinerary Cruiser with 4 Cruises at 11 Days each = 44 Days Sailed = 29 Points at conversion = Continued Gold Status with now a much longer way to go to attain D Status.

 

Conversion tied into the number of Cruises, not number of Days Sailed. I personally would be quite pleased if I were a continued D with 30 Sailing Days (vs) being a continued G with 44 Sailing Days.

[TravelerThom]

It IS cut and dry. You have 29 points. Period. Who cares what everyone else had? You do now know how many points you have and what's necessary to go forward.

 

If the system was as you wished it (and I wouldn't mind it either), I have 2 7-nighter's, a 10 and a 12. That would give me 36. But I don't have 36, I have 29. Just like you.

 

If I had what you are wanting, I would be getting on the ship in a week as a Platinum. But I will be getting on as Gold, off as Platinum. That's life.

When was your 12 nighter? Didn't it count as two Cruise Credits? [it has for some years, but maybe not forever]. If so didn't you have 5 credits which became 38?

 

Thom

[critterchick]

This is what I'd like to know since I am in that position. It will either be 5 points if under current rules since we booked a d2 or 14 points if under day of departure rules since we ended up witha JS upgrade. I'll let you know. We are still on board for a B2B so tbiscruise will be 10 points in a booked JS for nights.

 

In theory, you shouldn't have gotten 2 credits for the upgrade pre-conversion, either. But, as we all know, theory doesn't always translate to reality when it comes to C&A's computer systems.;)

[firecake]

I am an Elite member with Celebrity which used to translate to Diamond with RCL. Under the new C&A system I am now Platinum; two levels below Diamond.

[TravelerThom]

I am very satisfied with the conversion and new program. We are average cruisers, once or twice a year and a good mix of longer/shorter and 7 day cruises. The conversion was accurate, and then some. :D I'm sorry about the 29 credit people. Ours worked out that we will receive our crystal block on our next cruise, as originally planned. :D We are very pleased. :)

I am not sure why you singled out that group, but your sympathy is misplaced.

 

Someone who now has 29 cruise points had 4 cruise credits.

 

That person WAS one cruise away from Platinum.

That person STILL IS one cruise away from Platinum.

MerionMom: Go back and read the msg. Coralc's sympathy is not misplaced. People who had 29 credits [yes credits] were scheduled to get a crystal block on their next cruise; now they are not. Same with 19 credits which converted as 146 points and are now just past the 140 nights to get their first crystal block.

 

Thom

[Merion_Mom]

MerionMom: Go back and read the msg. Coralc's sympathy is not misplaced. People who had 29 credits [yes credits] were scheduled to get a crystal block on their next cruise; now they are not. Same with 19 credits which converted as 146 points and are now just past the 140 nights to get their first crystal block.

 

Thom

 

Oops.

 

Credits.

 

Points.

 

All whirling around in my head.

 

Or, as Emily Litella so famously said,

 

"Never mind."

 

:)

[Merion_Mom]

I am an Elite member with Celebrity which used to translate to Diamond with RCL. Under the new C&A system I am now Platinum; two levels below Diamond.

 

An Elite member with Celebrity should still receive Diamond benefits on Royal Caribbean.

[snoozycruisee]

I am an Elite member with Celebrity which used to translate to Diamond with RCL. Under the new C&A system I am now Platinum; two levels below Diamond.

 

Oh Goodness - Are you absolutely sure on this ? I had called earlier today and was provided with the following information:

 

X Classic = C & A No Crossover // X Select = C & A Platinum // X Elite = C & A Diamond

 

Just to make sure, questioned if X Elite would now be = to C & A Emerald, etc. Advised No, X Elite would still be = C & A Diamond.

[GHarkness]

I am not sure why you singled out that group, but your sympathy is misplaced.

 

Someone who now has 29 cruise points had 4 cruise credits.

 

That person WAS one cruise away from Platinum.

That person STILL IS one cruise away from Platinum.

 

Yeah, that is true. I am one of the 29-point cruisers and really, I'm fine with it. The thing that bothered me was way back, when they took my 12-night cruise that cost nearly $15,000 (for two) and gave me one credit for it.

 

But even at that, I cruise for the cruise, not the points, and that $15,000 cruise was MEMORABLE! I just would have liked it if I had gotten more credit for it, keeping in mind that even still, they treated everyone the same way and I have no reason to complain.

 

Edited to add: I see now, after reading further, that this was all a misunderstanding about 29 points/29 credits. Oh well, the story is the same; I just wasn't in line for a crystal block. :D

[GHarkness]

When was your 12 nighter? Didn't it count as two Cruise Credits? [it has for some years, but maybe not forever]. If so didn't you have 5 credits which became 38?

 

Thom

 

Yeah, the 12-nighter was in 1999. Only one credit. See my comments on that previously. Hey, it is what it is.

[beachbuddy]

Just curious, what is it that you're unhappy about? Under the old system you were 1 cruise away from Platinum and you still are.

 

They did not convert the system based on the number of nights cruised, but by the number of credits. So 32 nights at sea does NOT equal 32 cruise points.

 

IMO, that appears to be the most fair way for all. Even those who achieved their status by multiple short cruises maintain their current status and the number of cruises needed to achieve the next tier.

 

I can see their point for those that are not happy. The program will be fair going forward but they feel they should not have the same amount of nights as those that took shorter cruises. For anyone that took 12 night or more cruises they were given 2 credits for it so 2x7 is 14 nights so they did get the correct number of nights and probably more with the bonus nights that were given, but those that took 8, 9, 10 or 11 night cruises lost nights and only received the same amount of night as those that took 3 and 4 night cruises so they really benefited from this program because they are that much closer to their next level where those that sailed way more are at the same place. So I can see their point.........some lost nights while those that didn't deserve those nights gained a lot of nights.

 

I was D and I'm still D. I did get some bonus nights which brings me closer to the next level but basically the same distance I would have been in the old program so I didn't gain or loss anything. I'm glad they changed it to points instead of the credits.

[beachbuddy]

I agree with you. They should definitely have a tier between Diamond Plus and Pinnacle.

 

Tony,

 

Not that I'd ever be eligible for Pinnacle, but I agree with you, they should have made a new level between Diamond+ and Pinnacle because that is to far of a distance. I think the new level of Emerald is kind of silly. My feeling is there should be a distance between Platinum and Diamond - there's no need for Emerald.

 

And before anyone flames me, this is just my opinion.

[Coralc]

I am not sure why you singled out that group, but your sympathy is misplaced.

 

Someone who now has 29 cruise points had 4 cruise credits.

 

That person WAS one cruise away from Platinum.

That person STILL IS one cruise away from Platinum.

 

No, No.....sorry, perhaps I wasn't clear. The people that had 29 CRUISE CREDITS (which I said) were converted to 216 cruise points. Most people at that level missed their Crystal block at 20....and now they have missed it again.

 

Those of us with 28 CRUISE CREDITS converted to 209 points, and will receive ours on our next cruise. And why are you taking issue with me? ;):D:D

[beachbuddy]

I read your post and you also said "some". If you read my post you would see that my point is that "many" needs to be quantified if your assumption that passenger levels on three and four night cruises will diminish noticeably is to prove correct. "Many" people cruise for a number of reasons and the number of cruise credits that they will receive is only one of them, and for "many" it is not the determining factor.

 

Huh, what is the difference....some, many, most..........he was only making a statement and wondering what this would do to the sale of shorter cruises. Can't believe that one post is still being torn apart. Geez, we're not here to debate what some, many or most mean. He explained what he meant by it and the thread here is about C&A changes, not to quantify what a word means. Geez..........

[Merion_Mom]

No, No.....sorry, perhaps I wasn't clear. The people that had 29 CRUISE CREDITS (which I said) were converted to 216 cruise points. Most people at that level missed their Crystal block at 20....and now they have missed it again.

 

Those of us with 28 CRUISE CREDITS converted to 209 points, and will receive ours on our next cruise. And why are you taking issue with me? ;):D:D

 

I apologized for this 7 posts back! :D

[beachbuddy]

Everyone needs to take a breath and look at how they are converting your previous CRUISE CREDITS to your new CRUISE POINTS. First off, it has nothing to do with how many nights you have cruised before or whether you cruised in a suite or not. Only one thing is used to convert you - your current CRUISE CREDITS. Period. Forget how you got to 3 or 5 or 9 or 14 or 40 or how ever many cruise credits you had. You got there and that's all that matters.

 

Go to the RCCL website and there is a conversion calculator in the C&A section. (Log in and go to "My Cruises" and you can see the calculator there).

 

RCCL's goal here was to place everyone very close to where they were previously in the Tiers system - to grandfather everyone in.

 

Here is what the first 10 cruise credits convert to - after 10 you can just add 7 points for every credit over 10:

 

1 - 8

2 - 15

3 - 22

4 - 29

5 - 38

6 - 45

7 - 52

8 - 69

9 - 76

10 - 83

 

If you really try to calculate your nights on your completed cruises it won't work. Just like if you compared two people with the same number of cruise credits before the conversion - chances are they got there by traveling a different number of cruise nights. Some people make out, some don't. But that's how it was BEFORE the conversion, so you really haven't been slighted. If you took a bunch of 3 or 4 night cruises, your conversion is great (just as it benefited you in Cruise Credits). And if you took a bunch of 10 or 11 nighters, it isn't very good (just as you got slighted in Cruise Credits).

 

For me I came out better off, I convert to 76 points (9 cruise credits) but only would have had 59 if I had earned them AFTER the switch. Nice.

 

Hey Alex,

Good explanation. I can see how those that took 8 to 11 night cruises and in suites feel they should have more days or at least the real amount of days they sailed, but like you said.......going forward they will. It is what it is - they did seem to do a good job of moving people over to the new system at just about the same distance they would have been to the next level in the old system, but I can still see how some can feel a little bitter (those that were shorted days). I wasn't shorted any days.......we got the 13 extra and we're at 97 so I'm okay with that - those extra 13 make up for the 9 and 11 nighters that we did.......LOL

[Coralc]

I apologized for this 7 posts back! :D

 

Sorry. Missed it...thread is accumulating rather quickly. :cool: And I had to go and eat dinner.

[CVU]

I am ok with the new point system as my 29th cruise history added up to 216 points. But what I am unhappy about is the change to the Crystal Block award. I was do to get my first Crystal Block on the Jewel of the Seas next month because it would have been my 30 cruise. Called D+ and they said that the blocks are only given out at 140, 210 and 280 points. Since I have pasted the 140 and 210 they are not retroactive and I will not be getting my block. :( :mad:

 

We also are stock holders and do not get anything for that, not even a dividend.

 

I earned at least two of the blocks and now will not get any and it doesn't seem fair to me. I worked hard to obtain the cruise history and points. We taken many longer trips since we live so far from any ports and have to fly in. That brings up the cost which stops us from going more often.

 

Take care...

Irene & Miles

Still Loyal to Royal but want my Jewel Crystal Block that is owed to me.

Yep, same "boat" as you for points, stockholder, length of cruises and distance to travel.

[beachbuddy]

I guess it's OK, we are at the "P" level, but feel that some credit should be given for the amount of money spent aboard ship. I know those that ccme off spending ZILCH whereas we are the opposite. We tend to spend a great deal, wine, spa, alternative dining and more. We just came off a 9 day on the Oasis and I just paid the CC off and it was enough for another cruise. So, what I am saying is give credit to those who help fill the purses of RCCL.

 

Just because your a big spender doesn't make you a loyal customer. Everyone deserves to get the same amount of points for their sailing. It's your choice to do spa treatments and specialty restaurants. Not everyone likes to do those things. I for one would never go to the spa.........specialty restaurants are different story.....we do visit them......LOL But I don't think we should get extra points for doing so, and I don't think we should get extra points for what we play in the casino either!