Pia1913 Posted February 24, 2014 #1 Share Posted February 24, 2014 Unfortunately we had to do a last minute cruise cancellation due to my husband having a traumatic injury to his eye. We cancelled our February 7th Emerald cruise on February 1st, filed all papers on February 10th and a check for the full amount was cut on February 21st. I just received all monies in today's mail. For those having second thoughts about Princess insurance (Berkeley), stop worrying. Link to comment Share on other sites More sharing options...
WWCJR Posted February 24, 2014 #2 Share Posted February 24, 2014 Sorry about your DH eye. I hope it is all better now. Glad to hear this about Princess Insurance. The last couple of cruises we have been buying their insurance. Link to comment Share on other sites More sharing options...
hillslife Posted February 24, 2014 #3 Share Posted February 24, 2014 Wow...sorry to hear this. Hope he is on the mend. Scary stuff. Glad the insurance was there for you too...:p Looks like you have another adventure coming up soon....enjoy! Dolores Link to comment Share on other sites More sharing options...
RASHOPPER2 Posted February 24, 2014 #4 Share Posted February 24, 2014 Unfortunately we had to do a last minute cruise cancellation due to my husband having a traumatic injury to his eye. We cancelled our February 7th Emerald cruise on February 1st, filed all papers on February 10th and a check for the full amount was cut on February 21st. I just received all monies in today's mail. For those having second thoughts about Princess insurance (Berkeley), stop worrying. Glad that you had success and hope that Mike is doing well. Big question: Does Princess insurance cover pre-existing conditions? We had heard that they do not. Also does it include evacuation insurance in case you need it? Link to comment Share on other sites More sharing options...
hb1491 Posted February 24, 2014 #5 Share Posted February 24, 2014 Sorry to hear this, hope Mike is doing OK. had also a cancellation while back 3 days before departure had the money in a about 3 weeks to the tune of $12000.00 way to go with princess ins. Horst Link to comment Share on other sites More sharing options...
Pia1913 Posted February 24, 2014 Author #6 Share Posted February 24, 2014 Glad that you had success and hope that Mike is doing well. Big question: Does Princess insurance cover pre-existing conditions? We had heard that they do not. Also does it include evacuation insurance in case you need it? Princess has that "cancel for any reason" clause, so perhaps that encompasses pre-existing too. Everyone has a different definition of pre-ex, but if your health and meds don't change 180 days prior, then even with pre-ex you are covered. And they do have evacuation, but we also have an additional policy just in case. Link to comment Share on other sites More sharing options...
Rare hllwdcruiser Posted February 24, 2014 #7 Share Posted February 24, 2014 That's really good to know, especially from a fellow Floridian. When you don't have to worry about flights and traveling it is so easy to believe that nothing will come between you and your cruise. My TA always suggests insurance other than Princess - but after your positive experience, I really do think I'll insist on Princess from now on. Glad to hear your husband is on the mend - eye issues take time to heal and can be very unnerving to say the least. Link to comment Share on other sites More sharing options...
Pia1913 Posted February 24, 2014 Author #8 Share Posted February 24, 2014 That's really good to know, especially from a fellow Floridian. When you don't have to worry about flights and traveling it is so easy to believe that nothing will come between you and your cruise. My TA always suggests insurance other than Princess - but after your positive experience, I really do think I'll insist on Princess from now on. Glad to hear your husband is on the mend - eye issues take time to heal and can be very unnerving to say the least. We take lots of lengthy cruises, most of which do not originate in Florida. Your TA gets commission on other insurances, but I don't believe Princess does it. In any event, Princess doesn't care how old you are; everyone pays the same. Not so with other insurances and eventually you reach a point when private insurances are way out of line. This was the first time we had to do this; hope it's the last. We did have a prior claim with Berkeley for damaged and delayed luggage and they came through speedily at that time too. Link to comment Share on other sites More sharing options...
Ellipooh Posted February 24, 2014 #9 Share Posted February 24, 2014 This is very reassuring info, thanks. Our first cruise is coming up shortly, and we went with Princess insurance since DH is the "Murphy's Law" kind of patient. Link to comment Share on other sites More sharing options...
Pam in CA Posted February 24, 2014 #10 Share Posted February 24, 2014 Pia, that's great news! Hope Mike is better. :) We've had the same excellent service and response with Berkley Care. It's not for everyone but one of the realities of insurance is that it's for the unexpected. There are as many scenarios as there are passengers and if we expected to miss a flight, have a last-minute illness or whatever reason, we wouldn't need insurance. IMHO, Princess is one of the best "all-purpose" insurance coverages. It may not be the cheapest for many but when a situation arises, the last thing you need or want to worry about is whether you're covered. Link to comment Share on other sites More sharing options...
gingera Posted February 24, 2014 #11 Share Posted February 24, 2014 Unfortunately we had to do a last minute cruise cancellation due to my husband having a traumatic injury to his eye. We cancelled our February 7th Emerald cruise on February 1st, filed all papers on February 10th and a check for the full amount was cut on February 21st. I just received all monies in today's mail. For those having second thoughts about Princess insurance (Berkeley), stop worrying. Hoping your DH is doing OK...thinking of both of you Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 24, 2014 #12 Share Posted February 24, 2014 We've had the same excellent service and response with Berkley Care. It's not for everyone but one of the realities of insurance is that it's for the unexpected. There are as many scenarios as there are passengers and if we expected to miss a flight, have a last-minute illness or whatever reason, we wouldn't need insurance. IMHO, Princess is one of the best "all-purpose" insurance coverages. It may not be the cheapest for many but when a situation arises, the last thing you need or want to worry about is whether you're covered. Our main concern with Princess insurance is it does not cover you from the time you leave your home and return but only on the cruise. Also, the medical coverage and medvac does not seem all that much considering the high cost of medical care today. Maybe we are wrong, I don't know:confused:. We buy travel insurance thru an agency and MedJet Assist. Link to comment Share on other sites More sharing options...
granny49 Posted February 24, 2014 #13 Share Posted February 24, 2014 Hi Pia, Just curious, what kind of evacuation insurance do you use? Link to comment Share on other sites More sharing options...
Thrak Posted February 24, 2014 #14 Share Posted February 24, 2014 Unfortunately we had to do a last minute cruise cancellation due to my husband having a traumatic injury to his eye. We cancelled our February 7th Emerald cruise on February 1st, filed all papers on February 10th and a check for the full amount was cut on February 21st. I just received all monies in today's mail. For those having second thoughts about Princess insurance (Berkeley), stop worrying. He should know better than to get between you and the wine! Link to comment Share on other sites More sharing options...
Pam in CA Posted February 24, 2014 #15 Share Posted February 24, 2014 Our main concern with Princess insurance is it does not cover you from the time you leave your home and return but only on the cruise. Also, the medical coverage and medvac does not seem all that much considering the high cost of medical care today. Maybe we are wrong, I don't know:confused:. We buy travel insurance thru an agency and MedJet Assist.That's very true. I book my flights using AA miles so if I cancel, the miles go back in my account. Medicare doesn't pay for anything once you set foot on a ship so I have a really good supplemental plan plus I get an annual policy with MedJet Assist. We used them four years ago and I would never go anywhere without medevac coverage. The Princess insurance will get you to the nearest medical center but that could be 3,000 miles away from home, which was our case when my BIL was sick in FLL for a month and we were able to use MedJet Assist to fly him back to CA. What works for one person doesn't necessarily work for another. Do your research and get what's best for you. Link to comment Share on other sites More sharing options...
Pia1913 Posted February 25, 2014 Author #16 Share Posted February 25, 2014 Hi Pia,Just curious, what kind of evacuation insurance do you use? It's EA+ which he got through his Medigap carrier and also covers me for a miniscule amount. Between Princess and this one, we've got it covered. MedJet was much more expensive, but I know they do a good job. Link to comment Share on other sites More sharing options...
Rare Coral Posted February 25, 2014 #17 Share Posted February 25, 2014 I do worry about Princess insurance. I think it is fine for cancellation (except for the pre-existing clause is not black and white) but the medical coverage is actually poor compared to many 3rd party insurances. Since I have poor medical coverage outside of the US, and with the limited amount of medical coverage of Princess insurance, IMO, 3rd party insurance is better. I can't afford to have a surgery outside of the US with Princess's policy and my minimal insurance coverage. I have had to process claims with this 3rd party company and they also paid quickly on the claims. Link to comment Share on other sites More sharing options...
Cruisin' Chick Posted February 25, 2014 #18 Share Posted February 25, 2014 Hope your husband's eye heals well. Link to comment Share on other sites More sharing options...
riclop Posted February 25, 2014 #19 Share Posted February 25, 2014 Good to know. Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted February 25, 2014 #20 Share Posted February 25, 2014 I do worry about Princess insurance. I think it is fine for cancellation (except for the pre-existing clause is not black and white) but the medical coverage is actually poor compared to many 3rd party insurances. Since I have poor medical coverage outside of the US, and with the limited amount of medical coverage of Princess insurance, IMO, 3rd party insurance is better. I can't afford to have a surgery outside of the US with Princess's policy and my minimal insurance coverage. I have had to process claims with this 3rd party company and they also paid quickly on the claims. I agree. Although Princess' insurance is good, it covers so little. With a third party insurance company, your transportation to/from the cruise, pre- & post-cruise stays, airfare and more are covered. The downside is it can get expensive the older you get. It really pays to compare the different coverages for your particular situation. I would consider getting Princess' insurance as the 'bare minimum' of insurance a person should get. Link to comment Share on other sites More sharing options...
Mom33 Posted February 25, 2014 #21 Share Posted February 25, 2014 We use Princess coverage and have only needed it once. They responded quickly. :) Pia...I hope your husband's eye has improved. Link to comment Share on other sites More sharing options...
likeadisguise Posted February 25, 2014 #22 Share Posted February 25, 2014 Glad that you had success and hope that Mike is doing well. Big question: Does Princess insurance cover pre-existing conditions? We had heard that they do not. Also does it include evacuation insurance in case you need it? Princess insurance covers pre-existing conditions so long as they're stable in the 60 days before the insurance is effective (which is the day you pay for it). Also, if you use Princess for your pre- or post-cruise hotel or air, they're covered at no extra cost, as the price is based on a percentage of your cruise fare. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted February 25, 2014 #23 Share Posted February 25, 2014 With any insurance, you should evaluate the need vs. the cost. Is it necessary for the insurance policy to make you whole? Or do you just want to recover the major cost? Do you think you'll never travel again (must get cash) or are you likely to be able to book another trip next year (vouchers ok). The less coverage you need, the smaller the premiums will be. Link to comment Share on other sites More sharing options...
RNGALNG Posted February 25, 2014 #24 Share Posted February 25, 2014 On our Hawaiian cruise a year ago, DH got very ill the last night. Thanks to the insurance with Princess, what wasn't covered by our primary was covered, quickly, by Beckley. On the same cruise, someone stole my cell phone. Beckley also cover my replacement phone! We had never had to use the insurance on any of our other cruises. But always glad we have that policy in our pocket! Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted February 25, 2014 #25 Share Posted February 25, 2014 I hope your husband is doing well. Great news about the insurance. Link to comment Share on other sites More sharing options...
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