Rare Cruise Junky Posted February 2, 2015 #151 Share Posted February 2, 2015 I finally phoned mine in. I'd originally entered it on the website about 10 days ago. No sign of a hold on my card. Took 2 mins by phone. Such a deal Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 2, 2015 #152 Share Posted February 2, 2015 I finally phoned mine in. I'd originally entered it on the website about 10 days ago. No sign of a hold on my card. Took 2 mins by phone. Such a deal Sent from my iPhone using Tapatalk I may have to get on the phone as well.:D Link to comment Share on other sites More sharing options...
sjdnv Posted February 3, 2015 #153 Share Posted February 3, 2015 I finally phoned mine in. I'd originally entered it on the website about 10 days ago. No sign of a hold on my card. Took 2 mins by phone. Such a deal Sent from my iPhone using Tapatalk I also tried to do it by phone but they said they had to charge me in US so for 400 it would have cost 502 cnd I did do it on line and finally was able to pay in cnd. so frustrating whats the secret to getting obc on the phone??:( Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted February 3, 2015 #154 Share Posted February 3, 2015 I also tried to do it by phone but they said they had to charge me in US so for 400 it would have cost 502 cnd I did do it on line and finally was able to pay in cnd. so frustrating whats the secret to getting obc on the phone??:( Are you booked in Cdn or US? Link to comment Share on other sites More sharing options...
sjdnv Posted February 3, 2015 #155 Share Posted February 3, 2015 Are you booked in Cdn or US? Hi there we are booked in US, I did manage to get the credit in Canadian on the website but it still hasn't been charged to my CC or shown up in my cruise planner. Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted February 3, 2015 #156 Share Posted February 3, 2015 Hi therewe are booked in US, I did manage to get the credit in Canadian on the website but it still hasn't been charged to my CC or shown up in my cruise planner. I'm booked in Cdn so mine was easy. I have no idea if you can buy OBC in Cdn if your booking is in US. I originally did mine online but it didn't go through. Link to comment Share on other sites More sharing options...
Bestbubba Posted February 3, 2015 #157 Share Posted February 3, 2015 We always buy OBC before our cruise as the rate has been advantageous for ages. I noticed this week that shore excursions for our cruise in November had suddenly shot up by 15%, obviously to do with the exchange rate. So today we have bought more OBC and will purchase our shorex on board at the great rate of 1.67, simples ;) Sue Link to comment Share on other sites More sharing options...
carlandlyn Posted February 3, 2015 #158 Share Posted February 3, 2015 (edited) Hi all I have tried online, both through my account and sans account, and have yet to see any activity (been about a week). Can anyone who has bought OBC over the phone from Oz let me know which contact number you used (i.e. the US offices or Oz office). Cheers Carl Disregard, think I have it sorted!! Edited February 3, 2015 by carlandlyn Link to comment Share on other sites More sharing options...
traveldayz Posted February 3, 2015 #159 Share Posted February 3, 2015 A few days ago I put in an order for 9 units and was charged $225 Australian. Checked my credit card today - yes the order has been debited from my CC as $225 Au. Wow. Today the $Au has dropped to below 75c per $US. Have just put in an order for another 18 units which should cover all our needs and then some. Fingers crossed! Link to comment Share on other sites More sharing options...
gordylad Posted February 3, 2015 #160 Share Posted February 3, 2015 Are you sure the rate is still 1.67 ? Link to comment Share on other sites More sharing options...
Gordoncruickshank Posted February 3, 2015 #161 Share Posted February 3, 2015 http://www.celebritycruises.com/bonvoyage/cruise-onboard-credit/onbdcr Click the link Link to comment Share on other sites More sharing options...
gordylad Posted February 3, 2015 #162 Share Posted February 3, 2015 thanks yup I see it works out at 1.67 Link to comment Share on other sites More sharing options...
Gordoncruickshank Posted February 3, 2015 #163 Share Posted February 3, 2015 And they will take your money now for your October cruise. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 3, 2015 #164 Share Posted February 3, 2015 A few days ago I put in an order for 9 units and was charged $225 Australian.Checked my credit card today - yes the order has been debited from my CC as $225 Au. Wow. Today the $Au has dropped to below 75c per $US. Have just put in an order for another 18 units which should cover all our needs and then some. Fingers crossed! Have done likewise and the CC has finally confirmed it was $ for $.:D Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 3, 2015 #165 Share Posted February 3, 2015 http://www.celebritycruises.com/bonvoyage/cruise-onboard-credit/onbdcr Click the link Phoning up is best, the website takes far too long for the processing.:D Link to comment Share on other sites More sharing options...
Tesson Posted February 3, 2015 #166 Share Posted February 3, 2015 Needed to share my most recent experience with you. I am Canadian. Last week I purchased as gifts through the home page of the Celebrity site 3 sets of 9 $25.00 OBC's as a gift to my husband for a cruise we are booked on that departs February 23. I printed off a "Printable Order Summary" that reflects each package at a total of $244.80 CAD or $27.20 CAD each. My credit card was billed as $675 US for a Canadian charge of $885.39. I contacted Celebrity and was told that if I book a cruise on line I will be billed in Canadian funds....but ALL cruise enhancements, including OBCs are billed in US $. I expressed that the website is misleading and tried to stress my point of inconsistent information on the site to no avail. I have cancelled the OBC's! Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 3, 2015 #167 Share Posted February 3, 2015 Needed to share my most recent experience with you. I am Canadian. Last week I purchased as gifts through the home page of the Celebrity site 3 sets of 9 $25.00 OBC's as a gift to my husband for a cruise we are booked on that departs February 23. I printed off a "Printable Order Summary" that reflects each package at a total of $244.80 CAD or $27.20 CAD each. My credit card was billed as $675 US for a Canadian charge of $885.39. I contacted Celebrity and was told that if I book a cruise on line I will be billed in Canadian funds....but ALL cruise enhancements, including OBCs are billed in US $. I expressed that the website is misleading and tried to stress my point of inconsistent information on the site to no avail. I have cancelled the OBC's! It appears they are inconsistent with how it is done, I suggest phoning them and seeing what rate they offer.:D Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted February 3, 2015 #168 Share Posted February 3, 2015 Needed to share my most recent experience with you. I am Canadian. Last week I purchased as gifts through the home page of the Celebrity site 3 sets of 9 $25.00 OBC's as a gift to my husband for a cruise we are booked on that departs February 23. I printed off a "Printable Order Summary" that reflects each package at a total of $244.80 CAD or $27.20 CAD each. My credit card was billed as $675 US for a Canadian charge of $885.39. I contacted Celebrity and was told that if I book a cruise on line I will be billed in Canadian funds....but ALL cruise enhancements, including OBCs are billed in US $. I expressed that the website is misleading and tried to stress my point of inconsistent information on the site to no avail. I have cancelled the OBC's! What currency is your cruise booked in? If Canadian what you were told is incorrect. I phoned mine in and was charged in Canadian. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
upwarduk Posted February 4, 2015 #169 Share Posted February 4, 2015 What currency is your cruise booked in? If Canadian what you were told is incorrect. I phoned mine in and was charged in Canadian It seems to vary country by country. My cruise is booked through a UK TA. I ordered mine on- line and paid in GBP, which were charged to my C.C in about a week. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 4, 2015 #170 Share Posted February 4, 2015 It seems that I can get OBC from X over the phone at $ for $ (1 AUD for 1USD) but RCI and will not allow this, and I cannot buy at any rate let alone one for one. Very odd. Link to comment Share on other sites More sharing options...
sandancer Posted February 4, 2015 #171 Share Posted February 4, 2015 It seems to vary country by country. My cruise is booked through a UK TA. I ordered mine on- line and paid in GBP, which were charged to my C.C in about a week. Did you book the cruise in GBP also. We paid in US and can't purchase OBC. It all went through and we received confirmation but cc was never charged and no email. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
upwarduk Posted February 4, 2015 #172 Share Posted February 4, 2015 Did you book the cruise in GBP also. We paid in US and can't purchase OBC. It all went through and we received confirmation but cc was never charged and no email. Yes, the UK TA billed us in £ ( GBP) Link to comment Share on other sites More sharing options...
airhose Posted February 5, 2015 #173 Share Posted February 5, 2015 Nothing on the credit card yet. They're not so quick to refund the charge! I'll try to remember to respond when refund does come. Refund in with just a very small difference, most likely due to fluctuating exchange rate. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 5, 2015 #174 Share Posted February 5, 2015 Refund in with just a very small difference, most likely due to fluctuating exchange rate. Glad you got your refund back with not too much difference.:D Link to comment Share on other sites More sharing options...
ratacake Posted February 5, 2015 #175 Share Posted February 5, 2015 Hi Mic, Did you finish up buying your latest lot of onboard credit over the phone? or on the link through the Website? If you ordered it on the phone, which phone number did you use, 'cause I tried to order some through Captain's Club last week and the exchange rate was poor, certainly not $ for $. I'm having a small brain day today, and I'm still not sure, even after re-reading your posts!!! :o I'd love to buy some too..... Could you kindly let me know when you have a moment? Thanks, ratacake :D Link to comment Share on other sites More sharing options...
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