Rare little britain Posted April 10, 2016 #1 Share Posted April 10, 2016 Unfortunately DH cannot join me on the cruise due to work so my agent called to cancel him off. I thought I would get his taxes back......but they said no So it is 100% cancellation penalty for him...... And they want to charge me another $400 as being a solo traveller??!!??!? Is this right that they can get 100% full fare for him and want to charge me more? If I leave him as a no show I think I'll get the taxes back? Sent from my iPhone 6s using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted April 10, 2016 #2 Share Posted April 10, 2016 Correct, if he is a no show, you will get taxes back, plus any other extras you may have already paid for, such as gratuities, excursions, specialty restaurants, etc. Link to comment Share on other sites More sharing options...
Biker19 Posted April 10, 2016 #3 Share Posted April 10, 2016 The downside of no show is that you won't get double points. The $400 extra is probably because they want to reprice it at current rates. Link to comment Share on other sites More sharing options...
bouhunter Posted April 10, 2016 #4 Share Posted April 10, 2016 I would have done an anonymous booking, and if solo priced higer just done nothing and had him as a no show. They say it never hurts to ask, but with RCCL that isn't always true....... Link to comment Share on other sites More sharing options...
Rare little britain Posted April 10, 2016 Author #5 Share Posted April 10, 2016 The downside of no show is that you won't get double points. The $400 extra is probably because they want to reprice it at current rates. It seems crazy that being upfront by telling them that he is not coming that I get penalised....but just saying he is a no show at the pier I get money back!!! :rolleyes: Link to comment Share on other sites More sharing options...
Clarea Posted April 10, 2016 #6 Share Posted April 10, 2016 It seems crazy that being upfront by telling them that he is not coming that I get penalised....but just saying he is a no show at the pier I get money back!!! :rolleyes: I agree, but then this is Royal Caribbean.;) Link to comment Share on other sites More sharing options...
Rare Bound4Bermuda Posted April 10, 2016 #7 Share Posted April 10, 2016 That's a crazy policy! I can understand that they still want you to pay his half, as the rate is based on double occupancy, but what's the justification for paying $400 on top of that?! If you could manage to find someone else to travel with you, what would they charge for transferring the booking? Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
marci22 Posted April 10, 2016 #8 Share Posted April 10, 2016 (edited) Did you book through a US travel agent? These are the terms I see for RC UK: 5 days or less 100% 6 to 14 days 90% 15 - 28 days 75% 29 - 56 days 50% 57 days or more Deposit only (£150 per person) It doesn't list a refund of 'taxes and fees' like they do on the US site. I do see it mentioned that cancellation fees would need to be reimbursed via your insurance policy. Also: Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. http://www.royalcaribbean.co.uk/frequently-asked-questions/before-you-book/policies-and-terms-and-conditions/cancellations/ Edited April 10, 2016 by marci22 Link to comment Share on other sites More sharing options...
marci22 Posted April 10, 2016 #9 Share Posted April 10, 2016 T&C for UK http://www.royalcaribbean.co.uk/pdf/Booking-Terms-and-Conditions-UK-July-2015.pdf You can increase the font size with that little + Link to comment Share on other sites More sharing options...
molly361 Posted April 10, 2016 #10 Share Posted April 10, 2016 I read a post on here not too long ago from someone that had their cabinmate be a no show and they still got the double points. Link to comment Share on other sites More sharing options...
squadron Posted April 10, 2016 #11 Share Posted April 10, 2016 Unfortunately DH cannot join me on the cruise due to work so my agent called to cancel him off.I thought I would get his taxes back......but they said no So it is 100% cancellation penalty for him...... And they want to charge me another $400 as being a solo traveller??!!??!? Is this right that they can get 100% full fare for him and want to charge me more? If I leave him as a no show I think I'll get the taxes back? Sent from my iPhone 6s using Tapatalk Is this after final payment date? Yes - going solo does cost more - your cabin is now a solo cabin with a solo booking. Link to comment Share on other sites More sharing options...
Clarea Posted April 10, 2016 #12 Share Posted April 10, 2016 I read a post on here not too long ago from someone that had their cabinmate be a no show and they still got the double points. I believe I've seen a couple of those posts. Link to comment Share on other sites More sharing options...
Rare little britain Posted April 10, 2016 Author #13 Share Posted April 10, 2016 Is this after final payment date? Yes - going solo does cost more - your cabin is now a solo cabin with a solo booking. But I have paid in full for 2 people. Going solo can cost 200% of a fare but it should not cost 230% more. Link to comment Share on other sites More sharing options...
Beachammo Posted April 10, 2016 #14 Share Posted April 10, 2016 The downside of no show is that you won't get double points. The $400 extra is probably because they want to reprice it at current rates. I'd rather keep my $400 than get double points....lol Don't understand the obsession with points??? Link to comment Share on other sites More sharing options...
jnojr Posted April 10, 2016 #15 Share Posted April 10, 2016 The downside of no show is that you won't get double points. The $400 extra is probably because they want to reprice it at current rates. A few years ago, I broke up with a GF before a cruise. I called my TA to cancel her, and they said it's better to just have her be a no-show. So that's what I did. Some time later, I emailed and asked about doubling the points, and they did it for me, no problem. However, I don't recall if I ever got a refund for the taxes. Maybe if I'd remembered and pursued it, but then maybe that would have screwed up the double points, and the points would have cost a lot more than the couple of hundred bucks to replace! Link to comment Share on other sites More sharing options...
squadron Posted April 10, 2016 #16 Share Posted April 10, 2016 But I have paid in full for 2 people. Going solo can cost 200% of a fare but it should not cost 230% more. The price of the cabin has changed since your booking date - hence it is repriced at present rates because essentially you are making a new booking. You will get double points. Welcome to the world of solo cruising. Enjoy all the storage and bathroom to yourself. Link to comment Share on other sites More sharing options...
Rare little britain Posted April 11, 2016 Author #17 Share Posted April 11, 2016 Unfortunately, my TA is dealing with Guatemala :rolleyes: She has called 4 times and got 4 different costings to take him off the booking. However when she first called, as per the UK T&Cs it was at the 90% cancellation penalty so I should have got a few ££ back. It was they who suggested that I leave him as a no show. After the cruise I'll come back and update as to what happens! Link to comment Share on other sites More sharing options...
Clarea Posted April 11, 2016 #18 Share Posted April 11, 2016 ... She has called 4 times and got 4 different costings to take him off the booking. ... All I can think of is that they are trying to re-price the entire booking. Link to comment Share on other sites More sharing options...
Rare little britain Posted April 11, 2016 Author #19 Share Posted April 11, 2016 All I can think of is that they are trying to re-price the entire booking. I'm not sure how they even can reprice if the category is not available as the cruise is sold out? She is now pulling her hair out poor girl!! Link to comment Share on other sites More sharing options...
Clarea Posted April 11, 2016 #20 Share Posted April 11, 2016 I'm not sure how they even can reprice if the category is not available as the cruise is sold out? She is now pulling her hair out poor girl!! I'd not pursue it anymore and go the no-show route. Less stress. Link to comment Share on other sites More sharing options...
molly361 Posted April 11, 2016 #21 Share Posted April 11, 2016 I'd not pursue it anymore and go the no-show route. Less stress. That's what I would do as well Link to comment Share on other sites More sharing options...
Rare BecciBoo Posted April 11, 2016 #22 Share Posted April 11, 2016 Don't know about Brits rules but we just did this...removed our daughters EX fiance, got taxes back no more $$ required. She's in a promenade and it was way past final payment. I would've left him no show if we needed to but he was the one who wanted his money back. And now she has to pay him back for his half of the fare. She broke it off so that's only fair. Link to comment Share on other sites More sharing options...
Rare little britain Posted April 11, 2016 Author #23 Share Posted April 11, 2016 I'd not pursue it anymore and go the no-show route. Less stress. Exactly! No show and I get some money back. Try and be upfront and they want to penalise me! Link to comment Share on other sites More sharing options...
Rare little britain Posted April 22, 2016 Author #24 Share Posted April 22, 2016 So, I just told them at the pier that DH was a no show. I checked on board and they said his name was not on the booking. Not sure if this mucked up their system but they did not charge me the tips on board....so I had to queue on the last morning to get them added. Interestingly enough the post cruise survey was still sent to his email and not mine! Just waiting to see whether I get double (or triple) points as I was in a suite.:rolleyes: Link to comment Share on other sites More sharing options...
Ethelfleda Posted April 22, 2016 #25 Share Posted April 22, 2016 (edited) If they only give you double points and not triple, wait a couple of weeks and then call crown and anchor's customer service. In the past for me (US, not UK) they have just taken a look to confirm I was the only one listed in the cabin, and then applied the extra points. Worth a quick call. Cheers, FL So, I just told them at the pier that DH was a no show.I checked on board and they said his name was not on the booking. Not sure if this mucked up their system but they did not charge me the tips on board....so I had to queue on the last morning to get them added. Interestingly enough the post cruise survey was still sent to his email and not mine! Just waiting to see whether I get double (or triple) points as I was in a suite.:rolleyes: Edited April 22, 2016 by Ethelfleda Link to comment Share on other sites More sharing options...
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